Laptop HP 15-d035dx: 15-d035dx does not
Unit is 15 months old and does not light
I have removed the battery, disconnected from the AC and held the power button for 10 seconds, then connetced in Acre, no will power not on.
The only signs of life are the white light next to the power connection and the wifi light just blinks.
I reinstalled the battery and then connected to AC - nothing else than these lights.
Any help is appreciated, thanks
With these symptoms, the logical conclusion is unfortunately a dead motherboard.
Tags: Notebooks
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Try this:
Disconnect the AC
Shutdown
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Click plus the sign (+) next to the category Batteries, all ads in 'Microsoft ACPI Control method battery compatible', then right-click and select uninstall in the dialog "Confirm device uninstall", click OK. (it's ok if you only have 1 of them).
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When I connect the HTC Fuze phone to the computer, it comes up with a window of synchronization and the phone starts to load.
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Hi Bill,
You can try the following steps and check:
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If method 1 may not then try the following:
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Microsoft Windows Mobile Device Center 6.1 for Windows Vista (32-bit)
http://www.Microsoft.com/en-in/Download/details.aspx?ID=14
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I have an acerDiagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation status: invalid license
Validation code: 50
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - XY9X3 - JDXYP-6CJ97
The Windows Product Key hash: xFQJU8srKsovk6p1Lk1yW93in4E =
Windows product ID: 89583-OEM-7332157-00211
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows Vista (TM) Home Premium
Architecture: 0 x 00000009
Build lab: 6002.vistasp2_gdr.110617 - 0336
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
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Initialize and script ActiveX controls not marked as safe: disabled
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Active scripting: allowed
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Other data-->
Office details:{F20B4B72-1308-45BE-8F90-95E91A3F0AAF} 1.9.0027.0 6.0.6002.2.00010300.2.0.003 x 64 *-*-*-*-6CJ97 89583-OEM-7332157-00211 2 S-1-5-21-923204104-223683984-168055983 Acer Extensa 5630 Phoenix Technologies LTD. V1.30 20090319000000.000000 + 00070333507018400FA 0409 0409 US Mountain Standard Time(GMT-07:00) 0 3 ACRSYS ACRPRDCT 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.0.6002.18005
Name: Windows Vista, HomePremium edition
Description: operating system Windows - Vista, channel OEM_SLP
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
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Installation ID: 004511331255365043724851364501374781338933223323713385
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Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial product key: 6CJ97
License status: Notification
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ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
START PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC ACRSYS ACRPRDCT
ASF! OEMID OEMTBL
SSDT BrtRef DD01BRT
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I see from my records that a similar case has been solved by uninstalling and reinstalling the update WAT - KB971033
Open the Windows Update - click the link view updates installed on the left of the page
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Then restart and reinstall the update from here - http://support.microsoft.com/kb/971033
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Here is a link to computer does not start for Windows 8.
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