Laptop HP ENVY 15-k004ne: drums

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• Laptop HP Envy M6: problem with hinges on the m6 HP Envy laptop

  I bought the laptop M6 Envy in 2014 for my daughter and it is now coming apart at the hinges of the normal level

  wear and back, she of afraid that if she continues to open & close it may collapse, but to use for school, please advise if there is a recall on this product or how can I fix it.

  @Alexenvy

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).
  
  
  
  If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.
  
  
  
  Thank you for visiting the Forum from HP Support.

• Upgrade RAM laptop HP ENVY 17-J100sb

  Hello

  I just bought a new laptop HP ENVY 17-J100sb.

  I would like to upgrade my laptop (with 4 GB of ram 1600 MHz DDR3L 2slots) 8 GB to 16 GB of ram

  is this possible? and what to look for when buying this new equipment?

  Thank you

  Dirk.

  Yes it is possible. Just be sure to get the DDR3L (low voltage - 1.35v) PC3-12800, also known as DDR3L-1600 SO-DIMM memory like this:

  http://www.crucial.com/USA/en/memory-DDR3/ct2k8g3s160bm

  If it's 'the Answer' please click on 'Accept as Solution' to help others find

• Windows 7 drivers for the computer laptop hp envy 15-j001er

  Hello. I have a laptop hp envy 15-j001er, who initially had Windows 8 OS. I will install Windows 7 Ultimate x 64 (cause I don't like 8). But there is no driver for win7 to the model of my laptop HP's official website and also on the NVidia site for my video card. What should I do? Where can I find the drivers?

  For other drivers you need, you can use all the W7 x 64 drivers from the G1 to 450 Probook.

• HP Envy 14 w / Nvidia GTX 950 m: degradation of Gaming Laptop HP Envy

  Hello

  I recently bought my laptop HP Envy a year ago and I used it moderately for school and work. I made sure to buy the GTX included 950 m graphics card so I could play some of my steam games and I'm just starting to achieve a degradation in the performance of my laptop. I do not speak of degradation when I bought the laptop so far but I'm not talking about just playing a game and having amazing performance (graphics on medium-high and about 50 to 60 images per second), but after like 5 minutes of play he is slowly starting to soak as 14-15 fps. In particular, I tried playing Overwatch today and had an amazing gameplay for the first 5 minutes, but I dropped up to 15 images/s and it's hardly playable. I tried to change the resolution and that seemed to have fixed however the same problem happened five minutes again.  I have no idea why my laptop it would especially since I have not really used a lot for the game this year and I'm sure to maintian computer performance by updating the drivers, reboot often and defraging.

  CrazyAce

  I think that I finally found a solution to the problem. I was on my laptop of friends (which is similar to mine) and noticed that she had not updated its geforce experience. So I've updated for her and she began to notice the same problems I had. It turns out that this experience of NVIDIA GeForce is not really necessary for the games because it does not include the graphics driver. So as soon as I uninstalled, all started to run surprisingly. Time just in the better together performance and faster startup, no fps drop. Who would have known to try to uninstall the software, only that I have to refer to the graphics card to make my graphics card will be smoother and does not affect my computer.

  Thanks for the time to help out me if. I'm so happy that I figured this out.

• How to install and configure an SSD 256 on my laptop HP ENVY 17-3290NR (3D)?

  I'd appreciate some advice how to add an SSD 256 (Samsung 840 Pro SSD 256?) to my laptop HP ENVY 17-3290NR (3D).  The laptop came standard with a 80 GB mSATA + 1 TB hard.  I would use the SSD 256 as the stand drive and install the operating system and programs on this drive and store all the data of the 1 TB HD.

  What should I do with the mSATA SSD 80 GB? Where should I install the SSD 256? HD slot-1 or slot-2?  Thank you in advance for your help and instructions on how to proceed.

  The current specifications: HP ENVY 17 Notebook PC

  • Name of the PC: HP ENVY 17 Notebook PC
  • Product number:

    (Personal information edited by moderator)

  • Serial number:

    (Personal information edited by moderator)

  • Operating system: Windows 7 Home Premium 64-bit Service Pack 1
  • Microprocessor: Intel (r) Core i7-3610QM CPU @ 2.30 GHz
  • Systems of memory: 16GB
  • Map of systems: 1852 71.14
  • System BIOS: F.0B
  • Hard drive 1: INTEL SSDMAEMC080G2H
    • C: 73.01 GB (6.31 GB free)
    • F: 1.22 GB (0.62 GB free)
  • Hard drive 2: WDC WD10JPVT-60A1YT0
    • D: 911.37 GB (866,27 GB free)
    • G: 20.14 GB (2.1 GB free)

  It's interesting. Normally a bootmgr error message means that the bootloader is corrupted and hard disk not 'dead '... Replacing the hard drive is a quickie shotgun method to solve the problem.

  Have you given up on the SSD?

  The office (w/ASUS Crossfire V formula-Z mobo) I use this type, has the same SSD that you asked. I used the method that I described in the previous post to clone the OS for the SSD. The SSD is the startup disk.

  

• HP envy m6 laptop: computer laptop HP Envy M6 does not illuminate

  My laptop HP envy m6 worked great for 3 years. I used it mainly for homework and games. I keep dormant and restart once a month. But about a month ago I stopped it completely, and later I came to start it and it would not turn. No lights or anything like that. I plugged it in and it has continued to have no sign of life. I pulled out and blew on the battery then replaced and it works. A week after I stop it again and the same problem occurred, I left hip and left a few hours back and press the power button and it came on. Today the same problem has occurred but it won't turn. So far I have pulled out and blew the load on the battery, replaced cable and left that it plugged in for hours. No forums got me a solution yet. Thanks in advance

  It is now resolved

• Laptop HP ENVY M4: BIOS Setup Menu appears

  Dear support team,

  I have laptop HP ENVY M4. I try to activate the virtual technology on the laptop bios setting. I opened the boot as mentioned below:

  

  Press the f10 key to open the BIOS Setup, but nothing happens (not a single response). I tried to open the system, boot device Options Diagnostics but ended up with the same results. Here screen does not freeze. I work here the arrow keys. And one more thing at this point, I can only access Information System option.

  Any help would be appreciated

  Try the following:

  Press the power button and then immediately begin to type the F10 key at half-second intervals.

  The configuration of the BIOS screen display?

• I have laptop HP Envy M6 Tx 1216 and brightness keys do not work.

  I have laptop HP Envy M6 Tx 1216 and brightness keys do not work.

  Hello

  Try to use Recovery Manager to reinstall your graphics driver of origin AMD - the procedure to use the Recovery Manager to reinstall the drivers and software is detailed in the document in question on the link below.

  Recovery Manager - Windows 8.

  Recovery Manager - Windows 7

  After reinstalling, restart the laptop.

  Kind regards

  DP - K

• Can not connect to my laptop HP envy m6-KO22dx

  Hello

  I have my laptop HP Envy Touchsmart (model m6 - KO22dx) 2 weeks and implemented without a hitch. However, when my second attempt to use I'm unbale to connection and keep the message ' your PC is offline. Please sign in with the last password used on this computer. "I use the right passowrd-because I have just set up and now I can't get past the login screen! It's really frustrating, what should I do?

  Any help much appreciated.

  Rahma

  Hi Rahma14,

  Welcome to the HP forum!

  Thank you for your query.

  I understand that your notebook is 2 weeks old and you can not connect to it.  This is a document about what to do when you forget your password (Windows 8) connection.  You have an option to do a factory reset from the HP Recovery Manager. Performing a recovery of HP (Windows 8) system. Please let me know if you would like any further assistance.

• HP ENVY - 15 t Slim Quad computer laptop: HP ENVY - 15t Slim Quad Windows 8.1 model number 15 t-q300

  The HP Web site shows that the HP Envy - 15t Slim portable Quad has "4th Gen Intel (r) Core i7-4722HQ Quad Core Processor + NVIDIA GeForce GTX 950 M 4 GB graphics discrete."

  I want to know which version the GTX is 950 M. The NVIDIA GeForce GTX 950 M in the HP 15 t envy DDR3 or GDDR5 version?

  Hi @vshah2799,

  Welcome to the HP Forums!

  This is a great place to find answers and advice!

  You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums.

  Learn how to post and more

  I understand you would like to know if the NVIDIA GeForce GTX 950 M in the HP 15 t Envy is the DDR3 or GDDR5?

  When I checked Maintenance of laptops HP ENVY and Service of Guide, looking at the memory specifications it States they are DDR3 type.  I can't say for some, but most likely the GTX950M is also of this type for compatibility purposes.

  To say thanks for the reply please click the thumb below.

  If this has addressed your concern please choose the solution provided to help others.

• Beats Audio Driver for laptop HP ENVY 6-1002tx

  Hello

  When I bought the HP ENVY 6-1002tx Notebook PC, it works on Win 7 and works perfectely. But after the upgrade to windows 8 Pro I lost the audio driver Beats. System is still having IDT high definition Audio codec, but I want the original Beats audio for my laptop.

  pls help

  Hello

  Try the following.

  Download IDT Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp58501-59000/sp58635.exe

  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you are finished, download and reinstall the Chipset driver at the following link.

  Chipset Driver - Windows 8.

  Once done, press and hold the SHIFT key when you click shutdown , completely power down the laptop,

  When the laptop is turned off, press and hold the button for 10 seconds.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.

  Kind regards

  DP - K

• Laptop HP Envy m6 1511: declining autonomy

  The power of the battery of my laptop of HP Envy m6 1511 shows signs of weakness. I don't know why.

  Lately, the battery barely stays on for more than 45 minutes on a full charge. Even at 65% to left my laptop battery life is just off instantly without warning. He used to give me a warning when its battery of 20% left. Now, even at 65-70%, the battery just dies and the laptop turns off while I'm working.

  The laptop itself works perfectly well.

  What can happen to my battery? Any one advice I can do to revive the battery does I have to buy a new one?

  Gjay1

  Hi @Gjay1,

  Welcome to the HP Forum!  Is a great place to find answers and advice! You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums. First time here? Learn how Post and more, when I looked up the m6 want 1511, the results came with a desktop computer. Would check you your model for me? Computers laptops HP - how can I find my model number, serial number or product?

  I understand that even if you are showing 65% remaining battery, your phone turn off without warning. Your battery will only last about 45 minutes. Here is a link that should help with this question. Laptops HP - test and calibrate the battery (Windows 10). If the battery passes the verification of the material there are a few other things to try. The battery method compatible ACPI Microsoft control is basically the driver that communicates between the computer and the battery. There is a chance that it is corrupt and it reads bad battery level. Therefore, the computer thinks that the battery level is higher that what it really is, so when it is running out of juice stop.

  Step 1. Go to Device Manager.
  Step 2. Select the batteries.
  Step 3. Right click on "Microsoft compatible battery ACPI Control method," which is in the list.
  Step 4. Click on uninstall.
  Step 5. At the command prompt, put a checkmark in the box to remove the current driver.
  Step 6. Shut down the computer.

  Step 7: Disconnect the battery, minute and then put back.
  
  When the computer returns to the top it should automatically find the driver.
  
  Step 8. Go to Device Manager.
  Step 9. Select the batteries.
  Step 10. Right click on "Microsoft compatible battery ACPI Control method," which is in the list.
  Step 11. Click "automatically search for an updated driver.

  If you see the embedded controller compatible ACPI Microsoft follow the same process for her.

  Please let me know the results.

  When you have resolved your problems, you choose "acceptable Solution" on this post to alert other members and visitors of your success and may help. To show recognition for my help. Please click on the ' Thumbs Up icon"below.

• Laptop HP Envy - RECOVERY (d :)) drive is almost full

  I recently bought a HP Envy and am confused as to why my RECOVERY (D car has only 2,37 GB on 23.7 GB available to the left.) I have a backup of McAffee after buying this laptop, but nothing else. Can someone help me?

  Hello:

  Do not back up all files on the recovery drive.

  This partition is strictly there to restore your PC software out of the box state.

  It is quite normal for this partition be almost complete.

  Please see this guide for more information.

  http://support.HP.com/us-en/document/c03737312

• A9P58UA #ABA: cannot use recovery DVD in the DVD player laptop external Envy 15-3033 CL

  I had to replace the hard drive of the laptop. A directed recovery DVD from HP. The internal DVD did not work, so I'm an external LG DVD player, model GP50NB40. I put the boot order in the BIOS to USB CD/DVD. However, the laptop does not recognize the DVD in the drive. I get a message this is something to the extent of the 'no disk bootable found '. I also hit F9 and selected the external drive to boot from without success. And for some reason, I also hit F11. Same message.

  I tested the DVD drive on another computer and it works fine. I changed the USB cable on the laptop to another port. No change. Does anyone have an idea how to proceed to load the software on the new drive? Thank you in advace for your time.

  Hello:

  I see that your laptop has 2 USB3 ports and 1 USB2 port specifications.

  http://support.HP.com/us-en/product/HP-envy-15-notebook-PC-series/5186791/model/5223304/document/c03151875/

  You need to boot from the USB 2 port.

  It would be the only suggestion I can offer.