Laptop HP OMEN 15: OMEN unable to see AC 5 GHz wireless networks

I recently bought the new high-end game ultrabook Omen. It is wireless too wireless AC.

Appearing on the sales page is the only radio that comes in this laptop:

Must be a glitch somewhere that you must have the guarantee.

Can you send me the serial number, and al and I'll get a case open for you.

We will get are fixed up.

Tags: HP Gaming

Similar Questions

  • HP spectrum 13 Ultrabook: Unable to connect at 5 GHz wireless

    Hello

    Is it possible for this ultrabook, the product F4A22PA number #AB4, connect to a 5 GHz wireless network? Because currently, it cannot 'see' the 5 GHz home wireless network while all my mobile devices can. Is it a hardware problem or a software problem?

    Thank you.

    Hello:

    Here is the link to the product for your laptop.

    http://support.HP.com/us-en/document/c04015688

    Next section of wireless connectivity, I see an Intel 802.11b/g/n with card Wireless Smart Connect (2 x 2) technology listed.

    Whenever you see a card with a suffix of bgn wireless, it means that it is a single card band (2.4 GHz) only.

    A dual band Wireless N card has a suffix abgn or agn.

    That is why you cannot connect to the band of 5 GHz with your laptop.  The card is only designed to connect to the 2.4 GHz band.

  • Satellite Pro 6100: unable to connect to internet via wireless network

    Have had some problems with the audio device Yamaha for another thread, which now seems to be resolved. Thank you!

    However, do not know why, but now unable to connect to the internet via a wireless network, although the router works well as another computer in the House is connected wireless.

    When you check the available wireless networks it comes up with "no wireless networks were found in range, make sure that your computer's wireless switch is on.
    Where to check it, can anyone help?

    Thank you

    On the left side, there is WLAN switch. Make sure that the switch is in on IT. After doing this using FN + F8 key combination and activate WLAN device.

    After having done that, you should be able to see the WLAN networks available in your area.

  • Unable to connect to ground or wireless network

    I can't connect to my land or wireless network.  I tried to connect through my laptop to work and land / wireless worked as expected (e.g. problem is not with the router).  Previously, I was able to connect to the network via my computer at home.  Some information:

    1. I get the following message when I consult my network connections:

    "Connection status: unknown.

    The dependency service or group was able to start. »

    2 Windows cannot find any wireless networks in range.

    3. I tried to use Windows Network Diagnostics and the message I got was "The Windows Wireless Service is not running on this computer."  I tried to start the service, but couldn't.

    I would appreciate any you can give troubleshooting tips!  Thank you.

    Hi Kelly1986,

    1. what happens when you try to connect by using wired connection?
    2. do you have security software installed on the computer?
    3. did you of recent changes on the computer?
    4. What is the error message when the service started?

    First of all, I would say that check you what happens when you connect using the wired connection.

    Check also in mode safe mode with Networking if you are able to connect to internet using wired connection.

    Steps to start in safe mode with networking
    1 restart your computer if it is running.
    2. press the F8 key after your initially on powers computer.
    3. Once you see the menu Advanced Startup Options , you can stop tapping.
    4. use the up/down arrow keys to highlight your selection.
    5. Select Safe Mode with network and pressenter.
    6. you should see loading drivers and wait please.
    7. you should then be at the Welcome screen.
    8. connect to your computer using an account with administrator privileges.

    Start your computer in safe mode
    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    Restart the computer to return to normal mode

    Disable the security software on the computer and try to start the service and check.

    Important: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

    If you still cannot start the try running SFC scan service that would have a search system files corrupted on the computer and replace them.

    For more information please visit the link below.
    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
    http://support.Microsoft.com/kb/929833

    Solve problems, find wireless networks
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-finding-wireless-networks

    The problems of Internet connection
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-Internet-connection-problems

    Go back with the results!

    I hope this helps!

    Halima S - Microsoft technical support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Satellite A300 - unable to connect to a local wireless network

    Hello

    I have a question: bought a laptop two days ago, the wireless LAN doesn't work. It can detect the network, accepts the network key, he just used to connect.

    Help, please.

    Hello!

    Have you checked the TCP/IP of the WLAN card settings?
    I put t know the network configuration of the router, but if you are using DHCP you must use this mode or you set a static IP address.
    Check it!

    Also, check if your wireless network card is recognized correctly in Device Manager and try to reset your router. This means that you must remove the router AC adapter and wait 5 minutes. Then plug the AC/DC adapter again.
    Sometimes a firmware update might be useful too.

    Good bye

  • Unable to see other computers on the network

    original title: office network hiccups

    We have a simple two office network computing peer2peer, just replaced one that works Window7 now the other still on xp. Seems to be able to find each other, I probably don't do something desperate but would like advice! ? PS this is the case even though we have shortcuts on the desktop of each computer in folders on the other and this work.

    See a procedure step by step for the creation of a network of Ethernet cable of two computers between Windows 7 and Windows XP with ICS

    If you use a router, then ignore all references to IP addresses as your router configuration that defines for you.

  • Unable to connect to a specific wireless network

    I'm currently sitting in a café, connected to their wifi WPA2 with my MacBook.

    I can not connect to the same network with my iPhone 4S. It just do not see it--other networks, Yes, but not the coffee. I tried to reset the iPhone; the other networks still appear, but not the one I want to join. I tried to connect manually several times with 'other '.... ', using my MacBook to check SSID and password of the wifi, but the iPhone says that it cannot find the network let alone accede.

    It's a signal very strong: the wifi bars are entirely black in the menu bar of my MacBook. My iPhone can see half a dozen other wifi networks, including those where the router is not as tight as one that I am trying to connect. I can not not connect to others: either they are password protected, or require a customer relationship or are not worthy of trust.

    What is going on?

    Just to add: I know that the standard Apple FAQ on connectivity issues iOS wifi; they are not a help here.

  • Unable to connect to L7580 on wireless network

    Hello and thank you in advance for the help.  I'm on a Dell Precision 490 running XP Pro, version 2002, SP3 and recently connected to the network here at the office using a Netgear Wireless - N 300 PCI adapter.  I have Internet access so I know that the computer is in talks with the router, that is a Time Capsule from Apple.  We have a L7580 all-in-one already connected to the router via USB and printing from other computers, and I would like to print this Dell also.  The other computers are Macbooks which are plugged in and out of the network when users are in the office.  When I went to download and install the latest driver for the printer, I get as far as the configuration of the network window and it comes back to "no network printer not found.»  Then I click Next for assistance and I get a network connection window asking me to choose what type of connection I want to have the printer, but the printer is already connected!  I'm confused.  I tried to ping the router using the IP address provided by the configuration page of HP network that I printed from the printer, but it happens to expire several times and then says 100% loss, which doesn't look good.  I think mixing a PC with a Mac wireless system is probably not going to work, but I want to make sure before I have to run a long USB cable to the printer.  If I have not provided enough information, I will be happy to fill in the blanks.  Once again, much obliged for assistance.  See you soon.  . .

    Thanks PrintDoc, turns out I have to not need to go there.  I tried a model list titled "HP OfficeJet LX' where I guess the X was for any series beginning with L and the Wizard completed, and I was able to print this page.  Back in the saddle.  Thanks again for all the help!

  • locked settings by the adiministrator system and unable to connect with the new wireless network

    I changed my ISP and routers.  I need to change the settings to the new router wireless.  However, when I try to access the network settings on the printer through the screen on the printer, it is said that it is locked by the system administrator.  I am the admin.  Where can I access it without being on the network?  I tried to reset to the default values of factpry, but the same problem exists; It is blocked by the system administrator.

    I was able to solve the problem.  I went through the set up using the USB cord.  Then I switched it to wireless technology.

  • Satellite L300 - unable to connect to the wireless network

    I have a NETGEAR router and a Toshiba Satellite L300 laptop HP DV2000.

    The HP can connect to my wireless network and also my neighbors network next door (which is not secure)
    However, the L300 can only connect to the network of my nextdoor neighbour even if it can 'see' the NETGEAR network.

    I changed the security from WPA to WEP up to now no security at all, and it seems not to matter.
    The strange thing is that my L300 CAN connect to a wireless network, but not mine!

    And my wireless network works as I can connect from my HP laptop.
    On the L300 it shows 5 bars on the NETGEAR is not a problem of weak signal.

    Any help would be appreciated.

    Try changing the WLAN settings on your router. Compare the WLAN settings on the settings of your laptop and the router.

    Test it with standard B on both devices.
    I mean if your laptop can see neighbours WLAN card wireless network in the laptop must be OK.
    I really thing all is due to wrong WLAN settings.

    Play around with that sort of thing.

  • Mac OSX 10.8.4 can't see 5 GHz Linksys EA6500 wireless network

    Hello

    We have an EA6500 of Linksys router work of office. I found that Macs can't see 5 GHz network quite often but can almost always see the 2.4 Ghz network. If I restart the Mac then it can sometimes see the 5 GHz network but it's far from being reliable in trying to connect.

    Once all connected works correctly, it's just the operating system to display a list of network. If I same boot Mac in Windows 8 he can see the 5 GHz Wireless reliable every time.

    The office is in a shared office space, and there are many visible wireless in the room, about 12 now.

    I have the latest firmware of the router Linksys EA6500 (1.1.28.147876) and all software updates on Mac OSX. I fiddled with the network of automotive channels, to the setting of specific channels that seemed empty when I used a phone Android to see how busy they were.

    Has anyone seen or had any sort of resolution?

    When I get home, I have the same router and my Mac connect reliably, 100% of the time on the 5 GHz network.

    Well, I got to the low fo this. My steps, in case someone knocks something similar were:

    1. start of Fedora Core 19 Linux on my Macbook Air

    2 tries to connect to various networks near me, even if I didn't have the key

    3. notes that dmesg responded with 'country setting code' and then run dmesg and grep'd for the game of country codes

    4. after hitting one of the wireless networks, I noticed he would lie TW country code

    5. wireless network was not protected and so that a scan of the network, when her and found some web interfaces

    6. connected to the interface web and found it was a VCR Panasonic connect you

    7. once I had the wireless network manager I walked around the building with my iPhone looking force wireless looking where he was stronger.

    8. since I found that the reception office was where he was

    9. the person at the front desk denied that they had any router or wireless, it

    10. they opened a closet that had, a TV Panasonic inside recorder!

    11 identified the router right next to him.

    12A obtained in the region of router has changed for US

    Mac connect now to 5 Ghz EA6500 reliable, every time.

  • Unable to connect using Windows 7, Atheros and Linksys WRT300N wireless network adapter

    I recently bought 2 new laptops Acer running Windows 7. Each has an Atheros AR5B93 Wireless Network adapt installed.  In trying to establish a connection with a Linksys WRT300N wireless, I get an error saying that it was impossible to establish the connection.  Other computers on the wireless connection and the two machines work Windows 7 connects via Ethernet.  Please help solve.  Thank you.

    Hello

    If you have 3rd party security meet try to uninstall it and clean the system out of its residual process.

    Jack-MVP Windows Networking. WWW.EZLAN.NET

  • Laptop HP OMEN - 15-5000na Drivers?

    Hello

    I have a new laptop HP OMEN - 15-5000na that we had to upgrade the operating system on 8.1 to 8.1 Pro (so we can use it with our domain name), I searched on the HP site and there are no drivers provided?

    Can someone give me a link for the appropriate drivers for this?

    Thank you

    Tom

    Hello @Tom100291,.

    Welcome to the HP support forum.  Regarding the drivers there are all listed on the HP website.  The drivers are listed according to the product and only drivers that we support are listed on the support Web site. Here is the link to the drivers for your laptop model.

    Laptop HP OMEN - 15-5000na drivers

    Some of the major changes between the Windows 8.1 and 8.1Pro are:

    (1) a system running Pro can join to a domain.

    (2) pro comes with Bitlocker allows to encrypt your disks

    (3) on a system running Pro, you can the remote desktop on this computer.

    List that is located on TomsHardware.com

    Here is a link to show you the comparisson.

    These drivers are the same for Windows 8.1 and 8.1 pro for most, unless there is a custom configuration.   So for your laptop, as long as it has not customized somehow provided for Windows 8.1 drivers will work for works for Windows Pro 8.1.  Here is a link that may be useful as well.

    What happens if I do not see my operating system?

    Please let me know if this helped.

    Thank you for posting on the forum and have a great day.

  • HP 15 laptop computer omen: Question of graphics - freeze/lock

    I have problems with my graphics I think. I don't know if this is a hardware or a software issue, however.

    Symptom: When I start a game the computer crashes and there's a hum. The sound almost sounds like it comes from the material rather than the sound. Although this doesn't happen every time. CTRL-ALT-DEL does not work when this happens. By pushing the button window does not work. The only way to get out the gel is hard boot the PC. This happened there as well after a game about 3 weeks session. I restored the computer to factory default and it worked fine until the 10/30/15. I would say the 1st time it happened was on 01/10/15. So a month elapsed before this happens again. Both times it happened after a long gaming session. I closed my laptop, went to another House and then when I tried to play again that this freezing/hum which is spent. This time I was unable to solve the problem.

    I play the games or you have tried: Hearthstone, WOW, heroes of the storm, Starcraft II and Diablo III, Skyrim. All seem to have this problem now.

    Things I've done.

    Restored PC to factory default. (Windows updates, installed updates HP installed, updated graphics card)

    Uninstalled and reinstalled graphics card

    Restore PC to factory default (Windows updates installed, graphics card updates) - I remember when I first bought the PC. I installed HP updates through HP support Manager. It messed up the graphics. I have restored and it has worked well up until the 10/01/15. So I thought that maybe I messed up it by doing this. What is interesting is now after I restored my PC for the third time. HP can't find no updates. Maybe they stayed settled now?

    Graphics card runs at 70 C (used Unigine & Unigine Valley) Ran this several times with no problem. This blows my mind. Why would this work but not games.

    Peformance HP advisor no longer works. I uninstalled it and re-installed. Seems to be the slightest error out when he's looking for the graphics card.

    To be honest. It seems to deteriorate, and even worse plus I have restore and try the different troubleshooting steps. Nothing is really make sense logically here. I have difficulty computers for a living but seriously this thing gives me a hell of a time.

    I'm kind similarly not sure what more can be done.

    It seems that the Nvidia GTX860M is having issues. When I right click and go to the Nvidia Control Panel. There is not much information at this location, as it used to be. The only option I have is 3D settings. It even after the Nations United-stable and re - install.

    Any thoughts on where I should go with this? This PC is still under warranty and I year 3 help plan. Thanks in advance. I'm happy to give you any additional information. This thing is just blow my mind! Thank you!

    After tons and tons of troubleshooting I finally thought to it. I was on the phone with HP when I thought about it. They kept transfer me back and forth between the Department of hardware and software. They have not really help a lot.

    Just in case anyone else has this same problem.

    Laptop HP Omen 15 - Windows 8.1

    Symptom: Chart question - freezing/locking up when you play ANY game and when you launch HP performance Advisor.

    Solution: Uninstall Nvidia Graphics Card and Nvidia Ge Force experience. Also everything that said Nvidia in your Add/Remove Programs Control Panel.

    Go to HP and download the Nvidia graphic card on there website to your PC. Do NOT install the driver of Nvidia graphics from the site Web of Nvidia card.

    NVIDIA is currently on 352 or something like that. I downloaded 348 or anything that was on the HP website. Everything works find now. NVIDIA has missed something there put the driver.

    Of NVIDIA Geforce experience will NOT work. What is the best so good solution? Playing games or using the Geforce experience.

    Hope this helps anyone who runs into this problem.

  • Just moved and my laptop is now unable to see my wireless network.

    original title: can't set up wireless connection

    I just moved into a new apartment. Very well I can connect to the internet via ethernet. I'm having difficulties to establish a wireless connection. When I disconnect the ethernet and WiFi lights, my network is not. I don't know much about computers, so maybe it's a simple solution. I tried to make a new wireless profile, but once I do that, the wireless profile, I've tried to create does not appear on the list of available networks. Please let me know what I can do to solve this problem. Thank you very much.

    Hello

    While you're on the connection of the cable to connect to the wireless router and check the wireless settings (see Manual of the router).

    If everything checks OK examine your computer wireless system.
    ------------------

    Assuming that wireless router is configured correctly, it is a signal and the wireless card on the computer is physically in.

    Then pass these steps and tell us where is the breaking point.

    Check the Device Manager for the wireless card valid entry.

    http://www.ezlan.NET/Win7/net_dm.jpg

    If there is no valid entry, remove any entry from fake and re - install the drivers for the wireless card.

    Check network connections to make sure that you have a network icon/entry wireless connection, and that the properties of the icon (right-click on the icon) are correctly configured with the TCP/IPv4 protocol in the properties of network connections.

    http://www.ezlan.NET/Win7/net_connection_tcp.jpg

    ------------------

    The wireless card drivers much also install utility wireless of the seller.

    To ensure that if there is Wireless Utility a seller is not running with the native Windows wireless utility (Service WLAN).

    ----------------

    Make sure you firewall No. preventing / blocks wireless components to join the network.

    Some 3rd AV/Firewall/security software part, s costume keep blocking aspects of Local traffic even it they are off (disabled).

    If possible set up the firewall correctly, /Security costume otherwise totally uninstall and get rid of its remaining processes that permit the own local network traffic flow.

    If the 3rd party software is uninstalled, or disables, make sure Windows native firewall is active .

    party like Hello and NetMagic 3rd network managers can block local traffic too.

    ---------------------------

    Stack TCP/IP work should look like.

    Right-click on the wireless network connection card, select status, details and see if she got an IP address and the rest of the settings.

    http://www.ezlan.NET/Win7/status-NIC.jpg

    Description is the data of the card making.

    The physical address is MAC of the card number.

    The xx must be a number between 0 and 255 (all xx even number).

    YY should be between 0 and 255

    ZZ should be between 0 and 255 (zz all the same number.)

    The date of the lease must be valid at the present time.

    * Note 1. IP that starts with 169.xxx.xxx.xxx isn't valid functional IP.

    * Note 2. There could be an IPv6 entries too. However, they are not functional for Internet or LAN traffic. They are necessary for Win 7 homegroup special configuration.

    ---------------------------------------------------

    A message in the small window that says connected wireless doesn't means that you are really a valid functional connection.

    Above everything is OK, you must be able to connect to the router.

    Connection to the router means that you can enter the IP of the router base in an address bar in one go, being able to connect and configure the router menus see.

    If it doesn't connect to the router, journal newspaper from any computer that can connect to the router wirelessly with a wire, disable wireless security, make sure that the wireless SSID broadcast is enabled and try to connect with no. wireless security.

    Enable security wireless after you eat to make a functional connection.

Maybe you are looking for

  • Satellite Pro A100-622 can not read the card SD and Memory Stick with Windows Explorer

    I have a Satellite Pro A100-622 running MS Vista Home Basic Edition. I tried to use the card reader integrated with SD and Memory Stick card but cannot view the contents using Windows Explorer. In both cases, the laptop recognizes the card and try to

  • Select the value inside the digital

    For more convenience, I would that the behavior of my digital controls for automatic selection the entire value when I click on the control.  So when it gets the focus, the value should be selected. I don't see a way to do this.  Any ideas?  The incr

  • HP Photosmart 7525: New/used printer ink

    I just bought and installed HP 564 ink combo.  After the installation, I got a message saying: previously used genuine HP cartridges installed.   What is this average, how could a packaging of ink cartridges be used before?

  • NPD1 sp 1_KB97990.6_X86_wrapper.log version.txt

    This error report appears each time I go to the line.  What is and how to fix it?

  • What is instant Arcade error? 0 x 80040707

    I see this message all the time after I reformat my laptop (acer aspire 6920G model) and to start running to automatically install to my icon of office... He says normally., 1/19.when this program is the treatment, he'll stop September 11... and mess