Laptop HP Pavilion G6 audio problem

Windows of laptop HP Pavilion G6 8. .i brought this laptop last year but now audio is not working properly, all the time I need to restart the laptop to play sounds... and its very frustrating... Please help me to understand the problem and the solution for the same.

Thank you in advance.

Hello

Try the following.

Open windows control panel, open Windows Update, select "View update history" in the left pane and then select "Installed updates" link in the next window.

Locate the KB2962407 update, right click and choose uninstall.  Once completed, restart the computer, open windows control panel, open Windows Update and select "Check for updates".  You will see the update that you have uninstalled just offered once again - right click and select "Hide update".

After that, you may or may not need to remove and reload the Audio driver (probably IDT) - If you do, how to use the Recovery Manager to reinstall the software and drivers is detailed in the document at the link below.

Recovery Manager - Windows 8.

Kind regards

DP - K

Tags: Notebooks

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