Laptop HP Pavilion g7 - black screen after login

Hello, last night, I tried to understand why my Trend Micro antivirus was not updated itself, as I walked through Trend Micro troubleshooting options. I did a scan of firewall and restarted my computer later. When I restarted the computer, the adapter is out and shut down the computer while it was restarted. When I plugged it back in and press the power button, it took me for my normal login page. I signed up and the screen was black. I tried to push the windows, ESC, f1/f2 button and manually shut down the computer when no one who worked. I have tried several times and it is always black. The only thing that works is when I press ctrl, alt, del. I see my task manager, but nothing else. My CPU and disk % will be all over the map! with memory, never change the network never change to 0% and 14%. Is there something I can do?

It's a laptop HP Pavilion g7
I have Windows 8

Help me Support HP team, you're my only hope!

Hello

Were there any other restore points listed for a date earlier than that you just tried?  If so, you might want to try the procedure again, ideally (if available) pick a restore point that is approximately 3 weeks.

Kind regards

DP - K

Tags: Notebooks

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