Laptop not grateful no Cd / DVD

I have a new HP laptop with Windows 8 but can't seem to recognize two DVDs/Cds that I insert. He'll make a noise for a few sceonds, but nowhere on the laptop seems to recognize that I inserted a disc? Please help someone!

Hello

I'd love to help you with this problem.

Follow the link given below to get this fixed number.

http://support.HP.com/us-en/document/c03370738

Get back to us if you have any questions

Concerning

mathewT

Tags: Notebooks

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