Laptop screen turns off but the system never sleeps when closed.

Hello!

I have a laptop Alienware M14x and quite frequently when I close my laptop, the screen turns off but the system will not. When I reopen it, the screen stays off and the system seems still to go but no matter what I press on, the screen does not turn. To fix it, I just turn it off power then back on the power button. I know that my laptop is still running because the fans are still running and the lights on the front and on the keyboard are lit. I don't know if this is a problem common or not, but it's really annoying.

Any help would be greatly appreciated! If there are other details that might help, do not hesitate to ask!

Thank you!

-S.

Firstly I find a windows command can tell you if you have something that prevents the mode 'sleep'. Run as administrator command window and use the command: powercfg-query.

If you have my problem and SRVNET is active, you will see this:

SYSTEM:
[DRIVER] \FileSystem\srvnet
An active remote client recently sent requests for this machine.

2. to add SRVNET to the exempt list, do the following at the command prompt (EXACTLY as shown below.)  DRIVER MUST be written in capital letters):

powercfg - requestsoverride DRIVER '\FileSystem\srvnet' system Awaymode

and for good measure (not sure if necessary but I did anyway)...

powercfg - requestsoverride DRIVER "srvnet' system Awaymode

3. once all is said and done, it should look like this after you run:

powercfg - requestsoverride

[DRIVER]
\FileSystem\srvnet SYSTEM AWAYMODE
srvnet SYSTEM AWAYMODE

4 enjoy again the "sleep mode".

Credit is to JohnnyN to http://yabb.jriver.com/interact/index.php?topic=79201.0

 

Tags: Dell Laptop

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