Screen turns off after the opening of the session. The mouse cursor only appears

Don't know where to post this, but here's my problem.

I have a Dell laptop with VISTA professional who has worked perfect for 8-9 months. Since the beginning of December I started having this problem haunting log-in where to provide the user name and password, the screen turns white (black) and I see is a mouse cursor. Nothing else appears. I can get to the hostel Monsignor task by doing a Ctrl-Alt-Delete, but a stop or restart is not the problem. I tried the safe mode or VGA mode without result. The only thing that seems to work is time. If I leave the system at the prompt to logon for 5-10 minutes, I can then connect you ok but this delay is unacceptable. It's as if there is a service that needs timeout? Any ideas on what may cause this behavior?

The behavior is also described by others here and here but none of the suggestions have solved the problem for me.

Appreciate any help. Thank you!

-Jetland

You wanted to let you know the final outcome of this problem. I spent two good months of fighting through this problem and try all of the advice given. The problems have persisted. Beyond the suggestions here, there are pages on Google pages on this topic is delicate balancing sifting through the "answers".  So far, no one, including Microsoft, has been able to identify the problem or to locate a formal resolution. After having satisfied this during a road trip in 2 weeks, I have downgraded to Windows XP and wait anxiously for the release of Windows 7.

-Jetland

Tags: Windows

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