Laptop Windows Vista guard closure
Original title: my cell phone stupid
My laptop (Dell, Windows Vista professional) guard stop on me and I don't know why. I don't play any games or anything like that. I mainly use it for school work and other research. I really don't understand what is happening. And by stopping, I mean the screen will turn black and yet my fan and all the rest is still running. I really need help with this, because this laptop has last me quite a while.
Hello
Check with Support from Dell, their online documentation and drivers, diagnostics and ask
forums about known problems.
Dell support
http://support.Dell.com/
Dell support drivers - product manual & warranty Info (left side) - and much more
http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS
Dell forums
http://en.community.Dell.com/forums/
Dell PC Diagnostics
http://www.Dell.com/support/Diagnostics/us/en/19/
===========================================================
These methods should help you troubleshoot:
What to do if Windows does not start correctly
http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly
More troubleshooting:
Use the startup clean and other methods to try to determine the cause of and eliminate
the questions.
---------------------------------------------------------------
What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
strange problems).
----------------------------------------------------
Follow these steps:
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228
Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html
==========================================
After the foregoing:
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685
Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
reference (if you have a small box at the bottom left - show for all users, then check that).
How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html
A quick check to see that load method 2 is - using MSCONFIG then put a list of
those here.
--------------------------------------------------------------------
Tools that should help you:
Process Explorer - free - find out which files, key of registry and other objects processes have opened.
What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx
Autoruns - free - see what programs are configured to start automatically when you start your system
and you log in. Autoruns also shows you the full list of registry and file locations where applications can
Configure auto-start settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx
There are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx
-Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
a program that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.html
There are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.html
Window Watcher - free - do you know what is running on your computer? Maybe not. The window
Watcher says it all, reporting of any window created by running programs, if the window
is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.asp
Many excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/
===========================================
Vista and Windows 7 updated drivers love then here's how update the most important.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded: run DrirveView - set the VIEW to hide
Microsoft drivers - update those without drain in their names. (Also update BIOS and)
drivers chipset on the site of the constructor/the system motherboard.)
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.html
For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.
Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.
Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)
Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.
Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.
Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.
Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm
How to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html
If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.
How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx
===========================================
Refer to these discussions because many more excellent advice however don't forget to check your antivirus
programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
first.
Problems with the overall speed of the system and performance
http://support.Microsoft.com/GP/slow_windows_performance/en-us
Performance and Maintenance Tips
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125
Explorer Windows stopped working
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3 I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Hi Chesterhenlin,
· How long have you been faced with this problem?
· You did it all changes before the show?
Follow the steps below for a possible solution:
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Support HP & drivers
http://welcome.HP.com/country/us/en/support.htmlContact HP
http://welcome.HP.com/country/us/en/contact_us.htmlHP forums
http://h30434.www3.HP.com/PSG/----------------------------------------------------
Here is a troubleshooting guide comprehensive enough for any software related issues:
What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
strange problems). You said TrendMicro, all others already on the computer.TrendMicro has been known to cause problems such as you encounter. See the following for message
methods of troubleshooting it.----------------------------------------------------
Follow these steps:
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html==========================================
After the foregoing:
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
reference (if you have a small box at the bottom left - show for all users, then check that).How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.htmlA quick check to see that load method 2 is - using MSCONFIG then put a list of
those here.
--------------------------------------------------------------------Tools that should help you:
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What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
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Configure auto-start settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspxThere are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx-Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
a program that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.htmlThere are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.htmlWindow Watcher - free - do you know what is running on your computer? Maybe not. The window
Watcher says it all, reporting of any window created by running programs, if the window
is visible or not.
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Vista and Windows 7 updated drivers love then here's how update the most important.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx===========================================
Refer to these discussions because many more excellent advice however don't forget to check your antivirus
programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
first.Problems with the overall speed of the system and performance
http://support.Microsoft.com/GP/slow_windows_performance/en-usPerformance and Maintenance Tips
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125Explorer Windows stopped working
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3Hope these helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Good then Ive internet scowerd to subject a houre read a lot of black screen of death without success problems. Ive come to the conclusion that it is a unique problem.
Inspiron 9400, Windows vista
Problem: I'm catching up after startup, it does not show the vista logo but showed the loading bar, doesn't make it to the login screen. Instead shows the bright black screen with a cursor, the cursor moves freely. Ctrl-alt-del does not work, StickyKeys is sound but no visual. So we know that this abomination of windows load. We are now trying to startup repair. We know that the battery did not work because more than a year, the bios indicates there is no battery, I wonder what this block that says battery is lol.
Whatcha got for me internet doesn't let me down.
PS one of the dumbest moments of windows.
Repair window said. May take a few minutes.
Startup Repair process may take an hour to complete
Hi Zirrer,
Step 1:
I suggest you to visit this link provided below.
Why my screen is black when I start windows 7
http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7Step 2:
I would also suggest update you your display adapter drivers and see if that fixes the problem.
Reference:
Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctlyTo download drivers, you can visit this link below.
Thank you, and in what concerns:
I. Suuresh Kumar - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
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Keyboard does not not - computer laptop windows vista
When I type information online, my keyboard intermittently unresponsive. Each several keystrokes, the keyboard is not recognized, and I have to retype the special characters. As I'm typing fast enough, it's extremely frustrating. When I work on my hard drive, however - word or outlook, I don't have any experience of the problem at all. Help, please!
Hello
What antivirus/antispyware/security products do you have on the machine? Be one you ALREADY had on this
machine, including those you have uninstalled (they leave leftovers behind which can cause strange problems).If no joy there's something blocking perhaps.
Start - All Programs - Accessories - System Tools - IE with no Addons - what works best?
IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK
IE - Tools - Internet Options - Security tab - click on reset all default areas - apply / OK
Close and restart IE or IE with no addons
not better?
IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
"(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
are bad, but some can cause your question (toolbars are BHO).
http://securityxploded.com/bhoremover.phpStartup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.htmlAlso get Malwarebytes - free - use as scanner only.
--------------------------------
Try these to erase corruption and missing/damaged file system repair or replacement.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.htmlI hope this helps.
Rob - bicycle - Mark Twain said it is good. -
Tittle says it all, I tried safe mode and the rest of them, but I can't start
Restore point:
Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.
Try a restore of the system once, to choose a Restore Point prior to your problem...
Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:
Download the ISO on the link provided and make a record of repair time it starts.
Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.
At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.
When you have changed that, insert the Bootable disk you did in the drive and reboot.
http://www.bleepingcomputer.com/tutorials/tutorial148.html
Link above shows what the process looks like and a manual, it load the repair options.
NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.
Read all the info on the website on how to create and use it.
http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/
ISO Burner: http://www.snapfiles.com/get/active-isoburner.html
It's a very good Vista startup repair disk.
You can do a system restart tool, system, etc it restore.
It is NOT a disc of resettlement.
And the 32-bit is what normally comes on a computer, unless 64-bit.
See you soon.
Mick Murphy - Microsoft partner
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