laser jet mfp m177fw pro color: unable to receive faxes

Similar Questions

• HP Laser Jet MFP M127fn Pro: How to send a fax using speed dial?

  I have a new HP Laser Jet MFP M127fn Pro: how to send a fax using speed dial, I entered already numbers in the address book.

  I'm embarrassed to say that I spent several hours trying to get the speed dial to work on a M127fn.  It turns out that there really no speed dial.  That's the conclusion of at least a HP tech that actually used the machine.  Another tech was able to describe a way to fax a phonebook entry, but it is quite too complicated to be called a speed dial.

  [1] press the button settings (key).

  [2] press the right arrow to access the phone book.

  [3] press OK button.

  [4] use the right or left buttons to reach the desired phone book entry.

  [5] press the OK button to reveal the label for the entry, or "empty" if it is not set.

  [6] press the OK button if the element is set to display the fax or dialing options.

  [7] press FAX to initiate a fax to this phone book entry.

  My users find it much easier to have their phone numbers pasted on the machine where they can connect looking them to instead scroll through menus, for the right option.

  It seems that there is some sort of disconnect between hardware, firmware, and technical writers on this machine, because this ancient feature has been neglected, and the user guide is left to sputter on the issue.

• HP Color Laser Jet MFP M177fw Pro - Scanner Error 22

  I get the same Scanner Error 22 on the Color Laser Jet Pro MFP M177fw like many others have posted.  Tried uninstalling\reinstalling the software and tried the most common loading drivers but Scanner error prevented this piece of finish.  Support and I was told we would have to pay $49.95 for them to help us solve the problem.  We just bought this printer 5 weeks ago.  Is this all we can try?

  Thank you!

  Thank you for your response. This solution does not solve my problem. HP customer service had travelled me several tests (took about 20-25 minutes total) but ended up sending me a replacement printer. It arrived within two days and so far, the replacement works great. HP has also paid to have the original shipped in return. The process was fairly hassle.

• Color Laser Jet MFP M277dw Pro: Color Laser Jet Pro Scan to network file

  I'm trying to implement the network folder with my Color Laser Jet Pro M277dw and my MacBook Air with OS X 10.10.5 MFP scanning.  I've implemented the SMB shared folder as indicated, you can see here where I gave everyone access read/write:

  

  On the HP management page, I put in the path by using my IP address, as suggested in this article.  However, the connection test is always a failure.  Could someone give me some advice?  Here's what I came in the form of HP:

  

  Thanks for the help!

  Of course

  You can find the firmware on the page of product below:

  http://support.HP.com/us-en/drivers/selfservice/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949#Z7_3054ICK0KGTE30AQO5O3KA30R1

  Kind regards

  Shlomi

• Laser Jet MFP M127FW Pro: Will not stop "hologram fax page 1" and is stuck in this mode

  I have Laser Jet Pro MFP M127FW.  This morning, a fax came through, and printed, however, the touchscreen rpet ' Print Fax: 1 Page, "with absolutely nothing to print.  I can now no longer print documents, or send and receive faxes again.    When I leave on this screen, the message disappears and comes back about a minute later for inactivity.  I tried to unplug and plug the unit in the.  I tried to use the switch to stop the machine.  When the powers of the slot machine, he will immediately return to the ' print fax Page: 1. " I tried clear memory and also the power resets. I keep reading on a Ret NVRAM and I would try it, but can't find anywhere it is displayed!

  It is a real problem for me because I use the fax machine throughout the day!  Can someone help me?  Thank you so much in advance!

  Hey @nhorn1115,

  Welcome to the Forums of HP Support!

  I understand that you have a fax job that will not print from your printer Laserjet M127fw range. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. When done, remove the cable from the back of the printer's fax. Now:

  1. Click on the configuration icon that looks like a key.
  2. Click on Service.
  3. Click Fax Service.
  4. Click clear saved faxes.
  5. Connect the cable of the fax.

  Please let me know if this clears the stuck fax. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Color Laser Jet MFP M177fw Pro: feature of copy out of alignment laser Jet M177fw MFP

  The copy of my Laser printer feature is misaligned, i.e. when I placed a page on flat glass, the copy, he sends cut off the top of my copy. It seems to me cuts on top of everything that is being analyzed. Somehow the flat glass surface got out of alignment with the copy inside decision-making mechanism.

  Can someone tell me how to solve this problem? I searched and searched the Web of HPs site and doing a Google search.

  Thanks, Charlotte_A_Tra

  Hi @Charlotte_A_Tra,

  Welcome to the HP Support forum.

  I understand that a HP Color LaserJet Pro M177fw MFP which is cutting off the top of copies and scans. I would like to help with that.

  It is possible that the scanner does not calibrate properly on startup. To calibrate the printer copier/scanner:

  1 remove all items from the scanner glass.

  2. close the scanner cover and doors.

  3. press the power button / to activate the product.

  4. with the product under voltage, unplug the power cord from the back of the product.

  5. unplug the power cord from the wall outlet.

  6. wait at least 30 seconds.

  7. plug the power cord into the wall outlet.

  8. reconnect the power cord to the back of the product.

  9. If the product does not light by itself, press the power button / to turn it on.

  There is no way to actually align the copier/scanner.

  If the above does not resolve the problem, I suggest to contact our technical support at the www.hp.com/contacthp/. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-Assis ANSI.org/access/access_t.html

  If it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• Color Laser Jet MFP M177fw Pro: Duel side printing

  Is it possible to put this machine do Duel back?

  Hello

  Your ony printer supports duplex MANUAL , which means that you have to turn the paper yourself using the instructions of the software on your computer. It will print odd/even pages first then ask you to convert documents and continue to print the odd pages.

  http://WWW8.HP.com/au/en/products/printers/product-detail.html?OID=5303445#! tab = specifications

  You must follow the directions on the pages or will come out in the order.

  Kind regards.

• Color Laser Jet MFP M177fw Pro: Printer is not recognized by the devices.

  When connected to a computer via the usb - B to usb at the back of the device connection, computers do not get a signal telling them that they are connected to anything. The computer windows 7 behaves as there is nothing plugged and a Mac running 10.9.5 simply gives the error message "the disk you inserted is not readable by this computer. When I try to download the drivers for the device manually, the installation of HP can't find the printer in the devices, even when it is plugged. Both computers have been restarted, several cables (who work for other printers and are located in the length of HP limit) are the same exact behavior.

  Solution has been found, windows 7 update, but a driver do not go along, while some things have worked when it is plugged. HP partner, effects no side windows just weird.

  For those who read this topic after googling their problems: updated all the drivers. EACH OF THEM.

• HP Laser Jet MFP M177fw Pro: problem with scanner HP LJ M177fw put in place

  I did something that caused my printer to stop scanning and sending on my photo gallery with windows 7.

  I am not computer smart.

  I used printing HP & doctor Scan... I get the notice with 2 yellow triangles. .. They say... ∆ WINDOWS (WIA) SCAN

  The second with the yellow triangle said... ∆ HP SCANNER TWAIN

  This means that I did something that changed the impression of being able to scan and send to my PHOTO GALLERY on Windows 7... Can someone give me it please advice that a simple old man can understand to correct his mistake... thanks to who ever

  Hi @PaPa5girls,

  I see you found a WIA and Twain error, when you ran the Print and Scan doctor. I will definitely do my best to help you.

  The WIA drivers are part of the Windows operating system.

  Run this made it Microsoft tool to see if it will solve this problem.

  Diagnose and automatically repair Windows files and records issues.

  I submitted this document to check the services of Windows Image Acquisition (WIA).

  Windows: Digitization of HP Software Does not open or Scan to a printer using a USB connection.

  Do not take into account the title. Proceed to Solution 3: check the Windows Image Acquisition (WIA) services.

  Temporarily, run Antivirus software and try to scan the image.

  If the problem persists, download and try to repair the WIA drivers. If you don't feel able to do these steps, you can contact the computer manufacturer or Microsoft to solve the error WIA.

  Back up the registry first.

  How to back up and restore the registry in Windows.

  Restore default startup for Windows Image Acquisition (WIA) Type.

  If you're still having problems, I would say to uninstall and reinstall the printer software.

  Single function and multifunction printers HP - uninstalling the printer software.

  HP Color LaserJet Pro M177 MFP series full software and drivers.

  If you appreciate my efforts, please click on the button below the thumbs up.
  
  If there is anything else I can help you, let me know. Thank you.

• Laser jet mfp m177fw pro: Customize the paper size

  How do customize you printer for paper for example size 7.25 in x3.5in none of the predefined options is pretty close to this size.

  Hello

  Did you run that Windows updates these days? Looks like Windows 10 updates of process is th culprid. One option is to restore your computer a few days back. Please try:

  http://Windows.Microsoft.com/en-AU/Windows-10/Windows-10-recovery-options

  Kind regards.

• M127FW MFP: Laser Jet MFP M127FW Pro stuck displaying "printing Page Fax: 2.

  
  

  I managed to Flash the newly updated firmware. I didn't have to clear the NVRAM. Thanks for the PM has even thought that I didn't need her. Good to know if it happens again.

• Color Laser Jet MFP M277dw Pro: frequently updated software

  I am the owner of a color Laser Jet MFP M277dw Pro. I get updates almost every week, and the software update is very strange. I'm clicking on the update system, it takes a lot of time to meet up with the text saying I'll remove the actual update or add another device. When I say no, thanks, I'll get a message saying that my update was successful (but only if I have to cancel this message). I don't understand why I have to go through this illogical question. Also, I don't understand why it is not necessary to update very frequently, especially when there is no explanation of the reason why.
  
  The two just exclamation points annoy me because I think that there must be a problem with the software, even if the printer works well.
  
  Sincere greetings
  
  Arne H. Wilstrup
  Denmark

  AHW

  Greetings @ahw,

  Thank you access the Forums from HP Support for extra support! I see that you have problems with updates of window for the printer software. I'd love to help you.

  Given that the printer works, I would say to hide updates.

  A poster tried to show or hide updates and it solved their problem.

  • How to "hide update" during the Build 9926
  • Need for the old Windows Update, not the new Windows Update
  • Windows 10 - where is the 'hide or show updates' hidden feature
  • How can I hide this update in Windows 10?
  • How to hide Windows Update, Windows 10 build 10061?

  You can also give your feedback to Microsoft, and if all goes well, they will release an update to correct the function of the operating system. You can learn how here; Updates and feedback.

  If this helps you to find a solution, please click on the button "accept as a Solution. If you wish, to say thank you for my effort to help, click on the 'Thumbs Up' to give me a Kudos. Please let me know the results. Good day!

• laser jet mfp m127fn pro: need manual for laser jet pro mfp127fn

  There was no selection board for printers.     I need the manual for a laser jet mfp 127fn pro.  whenever I click on this manual, on the website of hp, I get a blank screen with a tiny 'x' in a small circle at the top left of my screen.   can someone tell me why I can't access the manual?  I do not have a firewall.

  I'm happy that using another browser worked for you.

• HP Laser Jet MFP M127fw Pro: How can I enable send/receive faxes "On" or "OFF"?

  I just bought and installed an HP Laser Jet MFP M127fw Pro and I am really impressed so far! However, I can't figure out how to activate the fax answer simply 'on' or 'off', which is my preferred way of handling. Any suggestions? Thank you!

  Hey @BWC3,

  Welcome to the Forum from HP Support.

  I understand that you're looking to configure the settings of your HP LaserJet Pro MFP M127fw fax.  I would like to help.

  Here's what I recommend:

  • In the front panel of your printer, press Setup key
  • Touch Fax Setup
  • Touch basic settings
  • Tap Answer Mode
  • Here you can choose either Manual or Automatic.  'Manual' selected you are essentially turning the fax answer capacity off and "Automatic" would naturally be the setting 'on '.

  Let me know if you need help - I'm always happy to help you.

  Have a great weekend!

• Color LaserJet MFP M177fw Pro: Color LaserJet MFP M177fw Pro

  I have Color LaserJet MFP M177fw Pro and it is stuck on print fax. I restart the printer and print the fax even. I found a post and supposed to go ware closes so I did. Printer is returned to normal. Got another fax and the printer to print fax. I tried firmware ubgrade once again without help. Toolbox program HP device says 'Printing Fax Page 1'

  Also I can't receive any new faxes and print to the device.

  Hi @DDTKS.

  Welcome to the FOrums of HP's Support. I understand that your Laserjet M177fw is stuck to print a fax. I would like to help.

  I sent you the steps to perform initialization of the NVRAM via private message.

  If you are unfamiliar with the operation of the function of private messages of the Forum, this posthas instructions.