LaserJet 100 m175nw scan only a limited room

Hi, I have a printer connected via USB and using "HP Scan 3" with mac 10.7.5.

Since a few days I cannt scan a document size: I get the image is only a small part of the image complete scan.

I tried to change settings in the software, I have harvest to A4, but it returns an image not exceeding the 2 X 2 cm of the document.

Is this a hardware problem?

I'm not able to directly use the function ' print & scan "on mac: it opens the popup scan but it locks up when I click on scan.

Thank you very much,

Giulia

Hi @Julia21 ,

I see that you are having scan on the Mac through the HP Scan 3 software. I would like to help.

Fix permissions of the drive on the Mac:

Tags: HP Printers

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