LaserJet MFP M127fw pro: laserjet mfp pro ME bit do not copy

Our Laser Jet Pro MFP M 127fw Copier stopped the copy and we can no longer send faxes.

We can get the incoming faxes and print the things at the request of the computer.

We plugged the printer on a vs output use a surge protector to see if it helps, it does not.

Hi Stacy13,

Sorry to hear that we were not able to solve the problem. It may be a hardware problem with the printer or a sensor.

Because the printer is in a year, please call our technical support at the 800-474-6836 and inquire about a replacement printer.  If you do not live in the United States / Canada region, please click the link below to get help from your region number.
http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Please let me know the results.

Thank you.

Tags: HP Printers

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