LaserJet P3015 - Duplex + letterhead

Hello

I have a strange pair of P3015 wishing to print documents of letterhead backwards.  The printer actually pulls the paper normally, steps back and prints on the back side as duplex printing.  Print on the plain/letter carriers works very well.

Duplex on the built-in Web server is disabled.  The two-sided accessory is uninstalled on the settings tab of the device on our Win2007 print server.  Document settings and the application on our computers of users use either no duplex unit.

Any ideas on what could cause this behavior?

Thanks for the quick response.

I checked this thread and tried to update the firmware first.  After that the update of the firmware was unsuccessful I tried to contact HP to get my hands on the .prn file that has been mentioned.

After you apply the All_ALM_Types_OFF.prn on my P3015 the problem disappeared.  Fixed a nice and easy once you have the file.

Tags: HP Printers

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