LaserJet Pro 200: LaserJet Pro 200 Durinf Installation PC sees it as a storage device

I don't know what happened.  I already installed the printer drivers on my laptop work without problem in November.  For some reason any 2 weeks ago the laptop stopped connecting with the printer.  I could see the printer.  However, the mode of 'Use printer offline' status printer & when I would click on use printer online; any print job would be mistake.

This is my 2nd attempt to complete the installation.  I receive the support tech organization administrator rights.

For some reason any during the installation, the laptop think the LaserJer is a cd ROM?   When installing, I get as extreme Kael'thas connection to the device (I connect with USB cable) which will expire.

Any help is greatly appreciated, it's wrong to spend so much valuable time trying to correct.

Thank you ray b

The Smart Install setting is on the printer itself.  The screen on the printer, go to the configuration menu (click the icon that looks like gears). Then click on the Service menu item.  From this menu, until you see the "HP Smart Install" option Click on this option and turn off the power.

I hope this helps.

Tags: HP Printers

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