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• I download the latest version of Firefox, but when I go to sign up for google + it tells me that my browser is no longer supported. I tried uninstalling and everything, but can not get the new version appears. Any Suggestions?

  I download the latest version of Firefox, but when I go to sign up for google + it tells me that my browser is no longer supported. I tried uninstalling and everything, but can not get the new version appears. Any Suggestions?

  Please see that.

• Rejected app as "fails to load any content magazine.

  The app store has dismissed the application saying that it "fails to load any content magazine" without further information or help. Any ideas?

  No, it's not quite right. Here's what you need to do:

  (1) understand what is the account of your request. If necessary, use the account management tool to assign an Application role to an Adobe ID code (note that you cannot assign this role to an existing Adobe ID configured to work with DPS. You may create a new account.)

  (2) in InDesign, use this Application account to connect to the Folio Builder Panel. Create the folio and articles. (If you have already built a portfolio using a different Adobe ID, you can share the folio and copy it. (See this article).

  (3) in the dashboard (https://digitalpublishing.acrobat.com), sign in using your account Application and choose producer Folio. In Folio Producer, publish the folio as Public.

  (4) in DPS App Builder, specify the account of the Application in the 'Title ID' field when creating (or editing) or app. It joined the folios published to the app.

  (5) test of the development application that you create before you send the .zip file to Apple.

• I can create it but not the NAME of a new folder... any suggestions? Vista SP2 Marty

  I can create it but not the NAME of a new folder... any suggestions?  Or as the administrator or user, even when the user is an administrator.  GACK!  This is new behavior, week or two...  Vista SP2 Marty

  Hi Marty_McGrath,
   
  I suggest that you want to run the file system (CFS) Checker scan that might help you to solve the issue.
  To determine if the problem you are experiencing is caused by one or more system files that are used by Windows Vista, run the System File Checker tool. The System File Checker tool analyzes the system files and replaces incorrect versions of system files by using the correct versions.

  To determine if the problem you are experiencing is caused by one or more system files that are used by Windows Vista, run the System File Checker tool. The System File Checker tool analyzes the system files and replaces incorrect versions of system files by using the correct versions.

  To run the System File Checker tool, follow these steps:

  1. Click Start and type cmd in the box start the search.
  2. right click on cmd in the list programs and then click Run as administrator.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue
  3. at the command prompt, the following line, and then press ENTER:
  sfc/scannow

  When the analysis is complete, test to see if the problem you are experiencing is resolved. If the problem you are experiencing is not resolved, use the procedure that is described in the section "the System Restore tool.

  Follow the instructions in the link below for more information on scan SFC.
  http://support.Microsoft.com/kb/936212/

  Check whether the problem is resolved.

  If this does not work, you can try to create the new user account by following the instructions in the link below and check if it works.

  Difficulty of a corrupted user profile
  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

  Please post back and let us know if it helped to solve your problem.

  Kind regards
  KarthiK TP

• I just upgraded to logic 10.2.4 and now it does not recognize my controller - Yamaha P-95. Yamaha has no new drivers yet. Any suggestions?

  I just upgraded to logic 10.2.4 (and 10.11.16) and El Capitan now logical does not recognize my controller - Yamaha P-95. Yamaha has no new drivers yet. RELOADED drivers available and tried different USB ports. The audio works fine. Any suggestions?

  you need to ask Yamaha if they have a work-around or they intend to release the pilots, have a beta driver or what is their recommendation.

  If the logic is compatible with the operating system then the problem is with the 3rd party controller, and the developer will have to answer it. Past that if you have a backup time machine an instance where worked together your controller, the software and the operating system you can restore to that point

  Use Time Machine to back up or restore your Mac - Apple Support

• CS5.5 DS1 on new Win7 64 Xeon fails to load any msi VC

  Installing from a real CS5.5 DS DVD I get error Code 7 right after that the Setup program shows that she was trying to install Microsoft_VC90_CRT_x86.

  I have a brand new factory image HP Xeon Win7 64 E3 1240 16 GB ram SSD C drive and rotation drive normal E.

  I've upgraded to the latest Windows updates, but don't have any other software or antivirus etc still installed.!

  What I tried:

  Google suggest many and varied solutions...

  Turned UAC.

  Run as administrator.

  Copied the contents of the DVD to E and run from there.

  Specified installation to the path in the form E (to avoid potential problems of SSD on C)

  Tried to load a trial version on the DVD and I tried different language options.

  I have successfully run these commands from a high cmd prompt:

  Click Start, type sfc/scannow in the search field and press ENTER.

  Click Start, type msiexec /unreg in the search field and press ENTER.

  Click Start, type msiexec/regserver in the search field and press ENTER.

  secedit/configure /cfg %windir%\inf\defltbase.inf/db defltbase.sdb / verbose

  Install the Package redistributable Microsoft Visual C++ 2008 (x 86) of

  http://download.Microsoft.com/download/1/1/1/1116b75a-9ec3-481a-a3c8-1777b5381140/Vcredist _x86.exe

  Uninstalled and reinstalled. net4.5

  If I double click on the msi file directly I get a Windows error, i.e.:

  This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.

  E:\Adobe CS5_5\payloads\Microsoft_VC90_CRT_x86\microsoft_vc90_CRT_x86.msi

  and the version of _x64 and all msi VC80 and VC90 files.

  I installed a couple of them to another Win7Pro 64 PC successfully

  Installed the drive XI ok, but now when I try to install CS5.5 once again, I get the prompt for the Support Advisor - which is no longer supported. Grump.

  The results of the resolution of compatibility issues...

  Publisher of PrintProgram compatibility details

  Problems found

  Application ApplicationIncompatible incompatible

  Microsoft_VC80_MFCLOC_x86 is not compatible. Detected detected

  Difficulty of application completed Microsoft_VC80_MFCLOC_x86

  Problems found details

  6 detected incompatible application detected

  Microsoft_VC80_MFCLOC_x86 is not compatible.

  Difficulty of application completed Microsoft_VC80_MFCLOC_x86

  Provides the steps necessary to fix the incompatible application.

  InformationalCompatMode

  CompatMode

  # RUNASADMIN MSIAUTO

  InformationalUserVerifySolution

  Verification of the user of the Solution

  Verify_YES

  Expand detection details

  Collection information

  Computer name: Z230XEON

  Windows Version: 6.1

  Architecture: amd64

  Time: Tuesday, July 8, 2014 11:09:52

  Publisher Expand details

  Program compatibility

  Make older programs run in this version of Windows.

  Package Version: 1.5

  Publisher: Microsoft Windows

  Program compatibility

  Make older programs run in this version of Windows.

  Package Version: 1.0

  Publisher: Microsoft Corporation

  All I can think is that these msi is not compatible with the Xeon processor? (he reports Architecture: amd64)?

  RESOLVED: I installed the trial version of CS6, and then 5.5 installed without problem. (I also used an external USB DVD drive, so not sure who actually sets) but I would say that first.

  FYI when CS6 has been uninstalled, I noticed the files VC90_CRT etc. uninstalled as part of the present - it seems are not yet required to run the CS5.5!

  Thank you

• tried to uninstall rdr... not allowed due to the absence of the object file... tried new download... access denied due to lack of file... failed to load any pdf... blocked

  help me find my ability to pdf... puzzled, cannot load a pdf file, uninstall the program or install the new program. Try to print the $60 rebate form. Can't do this or access or print any pdf. Help

  Hi solond,

  Please let me know the version of the operating system installed on your computer?

  If it's a windows computer, please try to uninstall using this Download Adobe Reader and Acrobat tool - Adobe Labscleanup tool, and then restart your computer & install Adobe Reader using this link Adobe - Adobe Acrobat Reader DC Distribution

  Let me know how it goes.

  Kind regards

  Nicos

• Unable to load up on my side of the administrator of the computer to load in safe mode but will not when windows loads any suggestions message cannot load profile

  When windows loads, I'm unable to load my side administrator, I get a message that does not load safe mode profile side administrator but will not load completely when in safe mode message cannot load all of the side admin suggestions am running Vista Basic

  Hi BillyM1948,

  (1) would you please provide the full error message that you receive?

  (2) remember to make changes to the computer before this problem?

  Step 1: You can follow the steps mentioned in the article below, which deals with a similar question

  Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. Unable to load the user profile.

  http://support.Microsoft.com/kb/947215

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows
  http://support.Microsoft.com/kb/322756/

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I can't 6 Audition to play a file when loading, any suggestions?

  I can't 6 Audition to play a file when it is loaded. The play button lights up as if it is running, but there is no answer, he just sits there!

  You must go to preferences and make sure that your audio device is OK - it's the only thing that causes the transport does not to work. In this context, there are several parameters that can affect the results and even if it seems correct, things like sources of synchronization can still prevent from functioning - even if the default values are correct for most.

• I bought lightroom in 2010 and have the serial number and a new computer. When I downloaded the latest version and typed in the serial number, it does not work. I bought at the origin of the creative suite. Any suggestions?

  I bought lightroom in 2010 and have the serial number and a new computer. When I downloaded the latest version and typed in the serial number, it does not work. I bought at the origin of the creative suite. Any suggestions?

  Your serial number works only with the EXACT product and the purchased version

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  - and also read https://forums.adobe.com/thread/1146459

• Just downloaded latest updates Camera Raw update for use with my new Sony RX100 M3 but still impossible to get the RAW files to open it. Any suggestions?

  Just downloaded latest updates Camera Raw update for use with my new Sony RX100 M3 but still impossible to get the RAW files to open it. Any suggestions?

  Nevermind, I finally got it to work, thanks!

• I've just loaded 5.6 LR 64 bit on a new PC. When I try to set the preferences, the program crashes. I did a repair without result. Any suggestions; This only happened on the old PC.

  I've just loaded 5.6 LR 64 bit on a new PC. When I try to set the preferences, the program crashes. I did a repair without result. Any suggestions; This only happened on the old PC.

  Tony Davies

  Lightroom crashes when opening preferences | Windows

• Ethernet connection has suddenly failed; new cable, modem on and outside do not set. Any suggestions?

  My iMac mid-2010 suddenly won't connect with ethernet-tried to change cables, restart the modem, not good. WiFi works, but prefers ethernet. Any suggestions?

  If the Ethernet on your Mac has stopped working recently - Apple supports

• Pavilion dv6t-2000: replacing old HARD disk with the new SDS and loading the OS with 1 & 2 recovery discs fails

  I just successfully replace the SSD, exchanging an old 250 GB HDD with a new 250 GB HARD drive.

  I started with success, inserted the disc of recovery by the instructions on the screen. Disc 1 and rendered, it succeeded.  When you are prompted, load disc 2, which was also successful.  When asked, in charge of the "application and driver recovery CD" and continued.

  At this point the computer restarted several times, as he said it would be completion of installation of all elements.  Then he came with a message that says: the recovery attempt failed. Select one of the following buttons.

  "Save Log"; 'Details '; 'Retry '.

  Details says:

  ChkErrBB.CMD: Detects an error in the PININST_BBV.

  ChkErrBB.CMD: check c:\system.sav\logs\BurnBootWarn.log

  Any suggestions here?

  I update my BIOS before proceeding with the Exchange.

  I found the solution to this problem was already answered here:

  http://h30434.www3.HP.com/T5/notebook-recovery/quot-detect-some-error-during-PININST-BBV-quot/TD-p/2593075

  Thank you!

• I get this message at the startup of firefox: cannot open fileUnable mab to load the address book file history.mab I can delete and move forward but can't continue until it is deleted? Any suggestions on solving this problem?

  When I open firefox I get the following message: could not open the file failed to load the address book file history.mab mab I can delete this message and continue to use firefox, but must remove it until I can move forward. Any suggestions to fix this?

  This has happened

  Each time Firefox opened

  Is 10 days ago

  Are you sure that your question is about Firefox and not on Thunderbird?
  Firefox does not use a file history.mab

  See http://kb.mozillazine.org/Profile_folder_-_Thunderbird
  ---
  You can ask questions about the program of Thunderbird on MozillaZine Thunderbird Support forum.
  This forum is better suited for questions about Thunderbird, this forum is for the support for Firefox.
  See http://forums.mozillazine.org/viewforum.php?f=39