Layouts with codec SX20

Hi guys, I have a new SX20 with 2 screens in the output interface (HDMI´s) and a dvi input, video calls are on h323 and work very well, the problem is this, when I try to see the content of my laptop on the second screen, I need to build on the start sharing call control button , and if after that, I make a video call the content local or remotely to any screen, it only works if I press the Start button for sharing once again and then the content is shared at the other end.

I'd like to think that this is the correct behavior, but the customer wants to have the video call and also have the opportunity to see the second screen content without sharing at the other end, only local content (on the screen), unless he press the share button.

I thought it was impossible, but he showed me an another old sx20 with version 7.0 that does what he wants, I ve tried to copy the configuration, but still does not "local sharing."

SX20 version is 7.3.5.a93bdb1

Please comment.

Preview presentation in a call room was introduced in TC7.3.0.

There has been a number of other presentation in new versions of the firmware as well - so the differences in the behavior of the two systems is probably related to the version of the software they run.  I suggest you take a look at the latest version of the TC7 release notes that describe in detail a number of these changes and what versions, they have been implemented in.

Also note that all revisions from TC7 before TC7.3.6 have been deferred because of security vulnerabilities.

Wayne
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Remember the frequency responses and mark your question as answered as appropriate.

Tags: Cisco Support

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