leak in photosmart 2575

I had a leak of black ink in the printer behind and below the cartridge door.  Can someone tell me how to remove the support and clean up the leak?  I see nothing in my HPUser Guide.  I use Jettec HP337 cartridge.

Hello! Welcome to the @fieldrunner forums.

There are no instructions on how to remove the stand from the ink, only for your Photosmart 2575 ink cartridges. My best advice would be to remove the ink cartridges and do your best to reach and clean the ink with a cotton swap, moistened with mineral water (free). Make sure that the printer is turned off and unplugged as well.

If it is an ongoing problem, I would recommend then call HP directly to see about a replacement or to trade in the printer, if it's an option.

Details of HP:
If you call in North America, the number is 1-800-474-6836 and if you call outside the United States / Canada: click here.

Have a great weekend ahead

Tags: HP Printers

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