Photosmart 2575: For printer download HP Solution Center "retired"?
Recently performed a clean install of Windows 10 (starting from Windows 7) and lost the HP Solutions Center. I had already installed the Solutions Center HP on this system that recently (maybe about three months ago) and had no problem finding the correct downloads for my Photosmart 2575. Now, it seems the 2575 is on the list of retirees, and HP provides more support.
Solution Center did not come with my original packing, and I have only been aware of it recently while searching for a better way to scan images (direct to PDF vice using Word to convert an image file to PDF). Completely disappointed that this ideal solution to my needs was "retired" in the space of a few months. Is there a work around or download available?
It seems to happen because of the KB3132372 affecting Adobe Flash Player and therefore affect the HP Solution Center that relies on Flash.
BLAH, the Control Panel, select uninstall a program, click on view installed updates and delete KB3132372.
Reboot your PC and try to open the HP Solution Center.
Please let me know the results,
Tags: HP Printers
Have computer HP Windows 8. I am able to print, but I would like to have all the functions of the solution center without having to log on to my XP computer that I access. I tried several times to download the Solution Center software. Everything seems to go well until the end when I get a message 'Download has been cancelled', n explanation. This happens after all 246MB are downloaded and is very frustrating.
'Download cancelled' usually is due to settings on your computer, could be antivirus software, disk space limitations, etc. So 1. Make sure you have a lot of space, 2 disc. make a backup because instead of clicking the download button (that way, if Save as worked, the package is downloaded, on your local hard drive) and 3. Double-click the downloaded file to install. If save as fails, windows should give you an error message, then go you from there.
Her husband and I have almost the exact same HP laptops. For some reason when he called HP to download the software for Win 7 for our printer (model J5780) the person tech installed Solution Center. (My person tech did however)
So can someone tell me the link to download the Solution Center?
Here's what he has his laptop:
The full functionality of the driver link is the one you want for the center of the Solution, it will install the driver full and the solution Center.
For others looking for HP Solution Center for their printers, click HP Support here, then enter your model number and click Next. There may be several options of products, click on your exact model (or the closest choice) and click on "software & drivers". Under Option 2, click GO. Looking for a driver full features.
I have a Deskjet 6988 printer and a Scanjet G3110 on 8.1 Windows and you can get the base drivers to download for them. I can scan and print, but I want to download HP Solution Center software so I can control the making of copies. How do I do that? Thanks for the help!
I actually called the Deskjet 6988 only I was confused by the title ;-)
For the Scanjet G3110, you have a complete solution available.
If the scanner is already connected to your computer, make sure to open devices and printers, click with the right button on the Scanjet 3110 and select Remove.
Unplug the USB and install the following software:
I'm not surwe if the HP Solution Center will be available as well, or can the software of HP scanning only, however the copy of the front panel button will woirk once the software will be intalled.
I just bought a new Windows 7 PC and hung my existing officejet 4315 to it. Fine, I can print with the default win7 driver. My concern is that I do not see the ink levels in the printer on this new PC. The CD supplied with the printer is beyond useless. I scoured the site to download the software and driver HP, but I can't find a link to download the solution Center for this printer for Windows 7 Home Premium 64 bit. Anyone know what I can do to show levels of ink on this printer on this OS?
The driver for your HP product is integrated into Windows 7 and is known as a driver of (in-OS) system operating. With a driver in the OS, you don't have access to the HP Solution Center and failed to check ink levels in HP Toolbox that you can with a complete driver provided by HP.
As a workaround, you can print a self test report that can show the ink levels (depending on the printer). To print this report on your printer:
1 load letter, A4, or legal unused plain white paper in the input tray.
2. press Setup.
3. press 2, then press 4 (this selects print the report and then self-assessment report).
I don't know if this will show the ink level, but it's the only other way to see possibly using this printer on Windows 7.
I would like to load Solution Center HP on my primary computer running Windows 7.
Please download and install the following package:
Bought new HP 3500 Pro tour MT series to replace the old tower HP Windows XP. To use the HP Photosmart C4180 printer that I used with the old tower and have available HP solutions Center. Data has been transferred from the old disk to the new HP Tower. Then, I downloaded the printer driver and connected using the USB cable. The printer will now print and scan but I can't find the HP Solution Center software that I used previously during scanning and photo editing. I do not remember if I made a basic or complete installation install the driver. If I do a basic installation and is not software for Solution Center, should I uninstall and reinstall the drivers for this function to work? Would appreciate a step by step help to solve this problem. Thank you very much.
Thanks for the info about your operating system. And no need to apologize!
It's very strange that you do not see your printer listed in the list of programs (non - it would not be the framework of Solutions from HP Support). This leads me to believe that your printer is not actually installed. If that were the case, you should see something like this (note that I have more printers installed as a regular user )
So you do not see your HP Photosmart C4180 listed here, then I would go and try to install the full driver. The instructions in my previous post would be the same, but since you have Windows 7, it would be the right document to guide you through the steps.
Took me some time to understand it, but I managed to do the work.
First of all, the preliminaries:
I have a laptop HP dv9700t running the 64-bit version of Windows 8 Pro RTM (not the preview, but I guess it will work as well on the preview). My printer is a HP Photosmart C7280. If you have a different printer, it is possible that something similar to how I solved my problem will help you, especially by running your installation in Windows 7 Compatibility Mode files.
Windows 8 is provided with printer C7280 stock drivers that work by going to control panel > printers and devices > add a printer, but there is only limited to those features. As such, I wanted to run the HP Setup files have increased functionality.
Unfortunately, when I run the full installer of HP for my printer, there was no button 'Install a printer', or one of the other usual buttons. There was only one button "quit".
Here's how to let him run and install correctly.
Right click on the HP full installation file, then properties > compatibility > then check the box "run this program in compatibility mode for:", select "Windows 7" in the drop-down list box, then click on 'OK'.
Run the installation file as you would normally in Windows 7.
I tried this two ways... first when you're connected via a USB cable. It works perfectly without error.
I also tried with the printer connected to the network via WiFi. A few problems.
The installation program detects my printer very well, and I clicked 'Next' or 'OK' or whatever the prompt was to install the printer. The installation would hang 'Response of SNMP' (or something similar) and it would list the IP address of my printer. I waited, waited, waited for an hour, and it would not go beyond that. Not to worry.
Proceed with the normal installation until you get the message 'Response of SNMP' and the installation fails.
Enter with CTRL-ALT-DEL Task Manager. You will see an entry in the 'Apps' to the installer of HP... DROP.
Below the "Apps" list, you will see the list of "background processes". In this list is something along the lines of "HP Network Interface user", or something similar, consuming a significant amount of CPU. Highlight this entry and click "End task" downstairs.
The "SNMP" window closes and your installer will end then normally and your printer/fax/scanner will be installed correctly. HP Solution Center works normally, like printing, scanning, etc.
The next person who uses that will give a few comments and also answer a few questions for me so I can update this post with more specific information?
Please let me know what is the exact "SNMP" message when the installation is blocked. Please let me also know that the exact name of the background process "HP Network User Interface" is, and the name of app Installation HP.
I hope this will help you.
Glad to hear that a form any of my solution works for others.
I tried to find the driver and it keeps telling me that it comes with my operating system. I tried to run the fixer scan and got this message
Error solution Center:
the tool could not find the HP Solution Center application, you need to analyze with the HP software. If you want to scan with the HP software, you can re-run the installation from the CD, be sure to include the HP and HP Solution Center based on the imaging device. or you can download and install the latest full features software from the HP customer service.
The problem is, when I click on the link there is no place to download. He tells that it is already installed.
The HP Solution Center is not available for Windows XP 64-bit, all features are available for a 32 - bit XP operating system.
Appearing on the site of HP, the printer is not compatible with XP 64-bit, only a workaround for printing is available with the 990 C driver and scanning is not supported on the operating system:
I can't open the HP Solution Center to scan. When I try to open it I get a notification that all software is not installed. I ran Dr. scanning HP and all software installation downloaded and ran. Every thing is installed. Tried to open it to new and same result.
Am going to the forum and found this update of windows 3132372 could be the problem. Checked and I do not have that update to uninstall.
Because the HP Scan and Capture app can be a solution. Who has downloaded but it refused to detect my printer.
I really need to solve this problem. I got nothing else problems with printing and scanning as Windows 10 came.
A ran a uninstall and reinstalled (second time). It's working now.
Now, I have tried with 3 different computers to download drivers for Photosmart 2575 but every time that the download does not start.
I didn't get any message on the site, all that happens is internet explore just hangs and fails to what either.
The drivers are for the Photosmart 2575 with Windows XP.
Try the following links to download software full of features for the 2575.
DP - K
I just bought a new computer with Windows 7 and have two HP printers. I can't find the HP Solution Center any longer and can not find a way to check my ink level or to print a test page. Can anyone help?
Also a HP Photosmart D7360
Complete recommended drivers for Photosmart D7360 are available for download here at HP.
Printer worked flawlessly after upgrade to Windows 10. But with the last update, I can't scan more by HP Solution Center. I tried HP doctor and then remove and reinstall the software suite full, ensuring I have the latest drivers, but it still does not work. HP Solution Center is installed on my pc, I can even click on it and then it opens (briefly) and then closes, there is no way I can use the features. [However, doctor of HP, I could do an analysis of test and that worked, so there is nothing wrong with it.] Help...
Microsoft has since released a new update for this problem.
Please download and install the following update KB3133431 from Microsoft:
Note This update is available through Windows Update only. (Updates ) must be lit)
- Click the Start button, select 'Settings' and select 'Making day & security'
- Under "Windows Update", select "Advanced Options".
- Under "Choose how updates are installed," select "automatic (recommended) in the drop-down list in the menu drop-down."
Hope that helps.
Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement
When I tried scanning document/image of my desktop with the use of the HP Solution Center, by pressing the button scan, printer/scanner does not react but simply go back to the home menu. I've tried a few things: reinstall the printer driver, restart the computer, unplug and turn on the printer, but it's the same thing happens again. When I tried to scan the document/image directly from the printer/scanner, the following error message appears on the HP Solution Center:
"An error has occurred with the HP scanning application. Try the following steps after each step, try to scan the image.
-Restart the program
-Restart the computer
-Reinstall the HP Photosmart software that came with the device. »
However, there is no HP Photosmart software supplied with the unit.
Please perform the below mentioned steps that should solve the problem.
Click START > computer > C: > Program files > HP > Digital Imaging > Bin > right click on hpscnapp.exe, and then click SEND TO OFFICE.
Back on the desktop, and then double-click the shortcut icon hpscnapp.exe , he would open the interface to start scanning.
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I work for HP
Using Windows 7-64 bit. All-in-one printer HP Photosmart C-309 Premuim has.
Due to a crash of Windows, I had to install a new drive and reload Windows. I also rebooted other software like the HP Solution Center & drivers. My problem is that I can't find how to set a default folder for my scans. This is NOT mentioned in the user manual, but it has been initially implemented by the HP Technical Support when the printer was new. Can anyone relate how to set the default folders for my scans?
When you go to the analysis, there should be a window that appears to select the format and the DPI of the analysis. There is also an option for the options of '/CSA/ '. Here you can change the default location to save on selecting another file of having sent them to analysis.
I would like to know if this information helps, and have a great day!
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