Left SHIFT key of blackBerry Q10 is defective

By simply pressing the left SHIFT key, the key will work. This means that when you type 'y' or 'x', I get rather 'Y' and 'X' respectively. I have a QWERTZ keyboard.

The metal contact inside has very probably been flattened. You need to get the unit replaced. If it is less than one year and you bought by your carrier, they should be able to get a warranty replacement for you.

Tags: BlackBerry Smartphones

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    Chetan 
    I work on behalf of HP

    Please click on 'Accept as Solution' on the post that solves your problem to help others to find the solution.

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