Lexmark Pro 901 printer loses connectivity with the computer

I have a Lexmark Pinnacle Pro 901 printer I bought at the office supply store there are several moonths. I hung it, and it worked for a short period, then I got a screen prompt saying that there is no connection between the printer and the computer. I was on the phone and even authorized Lexmark technicians to have remote access to the computer 2 times. I've been on the phone with them about 10 times and had even them I would send printer back and they sent me new printer. I even had a friend local tech come and he has reinstalled printer drivers, each time, that it's the same thing, printer will work for one or two jobs and then stops printing. I can still make copies and yesterday I scanned and sent by e-mail a document, the Green WIFI light is on. I'm so frustrated that I just want to get rid of this printer. Help!

Hi BrianParkerWX,

You did changes to the computer before the show?

I suggest you try the steps from the following link:

Printer in Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
http://support.Lexmark.com/index?locale=en&page=product&UserLocale=en&ProductCode=LEXMARK_PINNACLE_PRO901&focusedTab=downloads#1

Additional information:
Windows wireless and wired network connection problems
http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

Tags: Windows

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