HP OfficeJet Pro 8610: Printer cannot connect to the new wireless network

Similar Questions

• HP Officejet Pro 8610: printer directly connected to the Internet

  I'm trying to register for the HP ink cartridges.  The application calls a code to write on request.  However, the printer tells me that Web services are not enabled on my printer.  How can I connect a printer directly to the Internet.  I use a USB cable to connect the printer to my laptop.  Can someone help me so that I can complete the application of the ink?  Thank you!

  mcbrighde

  Hello @mcbrighde,

  Welcome to the Forums of HP's Support. I understand you are trying to join the instant ink program, but need assistance in obtaining your printers code request. I would like to help.

  In order to get the printers claim code, you will need to have the printer on a wireless network. An ethernet or LAN connection will also work. This will give the internet access to the printer so that the ink levels can be monitored.

  You need not remove your USB connection for the printer on the wireless network.

  The following link will help put your Officejet Pro 8600 on the wireless network.

  HP OfficeJet printers - printer wireless (Windows) installation

  Once the printer on the network, tap the icon of ePrint/Web Services to enable Web Services and acquire the printers claim code. The icon you are looking for is in the lower left corner of the screen printers.

  

  You can also use the following link to view more detailed instructions.

  HP - service and using HP ePrint printers

  If you need further assistance or have any other questions please let me know.

  I'll be happy to help you.

• OfficeJet Pro 8610: How to connect to the internet.

  I have my printer connected with a USB cable, but the info. says I can't connect to the HP eprint site. Is there a way to do this? What info. I can find says I can't divide just the cable my computer the printer must have its own IP address. will be a book of crossover cable or a possible someother wiring installation?

  Respectfully,.

  Pat Hagar

  Hello

  I don't know what is. Looks like you need to a router or switch that allows to connect several devices. My suggestion: buy a wireless router with LAN a few ports, you can connect modem and use it for wired connections and wireless

  In the image below, you can se the router (R) (M) modem. You can connect your computer to the router and you can connect your printer using LAN cable or wireless. You can connect other computers, Tablet (s) or smartphone (s) to the same wireless router.

  

  To help in this way, your printer can connect to Internet.

  Kind regards.

• HP Officejet Pro 8610: Printer says "Blocked by the administrator", I can't make any changes

  I can't make changes to my printer.  He said: "this feature has been locked by your administrator or the person who set up the printer."  I am the sole owner of this printer, I don't know how this setting is enabled, but I need to be able to change the settings, so I can connect over the Internet to my father's House.  Thank you sincerely KD

  When I access the settings it won't let me reset it.  It reads "service has been locked by the administrator or the person who set up the printer."  Please send additional information.  Thank you for your help.  KD

• locked settings by the adiministrator system and unable to connect with the new wireless network

  I changed my ISP and routers.  I need to change the settings to the new router wireless.  However, when I try to access the network settings on the printer through the screen on the printer, it is said that it is locked by the system administrator.  I am the admin.  Where can I access it without being on the network?  I tried to reset to the default values of factpry, but the same problem exists; It is blocked by the system administrator.

  I was able to solve the problem.  I went through the set up using the USB cord.  Then I switched it to wireless technology.

• All-in-one HP Officejet 7410: your printer cannot be found on your wireless network

  I have a home network and two printers connected wirelessly. One is HP Laserjet P1102w and works very well. The other is all-in-one HP Officejet 7410 and I am not able to connect to it. I installed the HP software, but it fails to detect the printer. It was working fine before the update from Windows 8.1 for Windows 10.

  I am able to ping the printer IP. If I enter the IP address on my browser I see the printer (see photo below) and it let me scan (see photo display preview).  But I could not find where to go the scan! It is not in my scans.

  I ran HP print and Scan doctor and it shows the HP Officejet 7400 series. When I select and press Next, it says: failed to communicate with your selected product. I noticed that the IP address is slightly different from the actual IP address that has the format: xx.x.x.xx. Than that shown is xx.x.xxx. Which ' don't know if it's part of the problem.

  Any help would be appreciated. Thank you.

  

  

  Hello

  If you still experience this issue, download and install the following software and check to see if that can help you:

  http://ftp.HP.com/pub/softlib/software13/COL30951/MP-110165-3/AIO_CDB_Net_Full_Win_WW_140_408-5.exe

  Shlomi

• New printer, HP Officejet Pro 8610. Unable to get the printer added to my Windows 8.

  New HP Officejet Pro 8610.  Cannot add the new desktop printer.

  Hello

  Please, download and run the Installer printer HP www.hp.com/go/tools

• OfficeJet Pro 8610: print legal size document

  Is it possible to print a document on legal size paper on the Officejet Pro 8610 printer?  If so, how can I do or where can I find instructions?  I need to print an excel document and may take up to print, but do not know how to load the paper.  The tray is too small.

  @jaztenor

  Theuser's Guide (Chapter 2, Page 24) explains how to extend the tray for legal size paper.

  NOTE: To load legal-size paper, press the blue latch located bottom left of the status bar of entry and
  Deploy the status bar.

  

  Printing preferences to specify the printer paper that you use.

  Paper size and Media Type:

  Control Panel > display icon > devices and printers > click on your printer >

  Printing preferences > paper/quality tab

  Reference, suggestions and examples:

  Printing options

  

  According to the program / browser you use present it the print job, you can reach the printing preferences in preview before printing.

  Example - Firefox:

  Browser > file > (click) Print > properties (open printing preferences)
  

  Reference, suggestions and examples:

  Manage the print with preview output before printing

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• Cannot connect C4780 to the new wireless network

  I have a HP C4780 printer. We moved recently and I am trying to install on / connect to our new wireless network (new SSID). I have Verizon FiOS, but seems not support WPS configuration connection.

  I don't have the CD that came with the printer.

  When I connect to my iMac via USB, the printer connects automatically.

  What I don't know is how to connect wireless - where to enter the SSID / WPA-2, etc.

  I tried dozens of paths of online help - I thought I had SOME clues of what I was doing, but apparently not.

  Y at - there anyone who can help?

  Thank you

  mbwiles

  Hi mbwiles,

  I watched Cougar and found that it is Mac OS X 10.8.  The driver for 10.8 is not available for download from HP that you saw.   A Windows laptop would try to get the printer on the network and then the Mac could see.  Of course a Mac laptop with an earlier version would also work as long as the driver is available for download.

• HP laserjet p1102w: wireless printer does not work with the new wireless network

  My office moved recently and we have a new wireless network. My printer always wireless worked perfectly on the previous network, but it does not work with the new network. I get a message "the printer is offline. I don't know how to reconfigure so that it detects the new wireless network. Can anyone help? Thank you

  Hi Shlomi,
  Thanks a lot for the info. I'll give it a try today...

• Connecting to the wrong wireless network.

  Nope.  Tried to make this process a few times just to make sure that I was just doing and still it connects to the wrong network.  Something else I could try?

  I'm in the boat the same, did you ever get a resolution on this?

  Separated from the<>https://answers.microsoft.com/en-us/windows/forum/windows_7-networking/connecting-to-the-wrong-wireless-network/633fcfd6-7bdd-4369-b66f-94611c5df76e >

  Here are some solutions to try if you can't connect to Wi - Fi. Follow the below mentioned steps to solve the problem:
  1 remove the network and let Windows re - find. Then enter the password again.
  http://Windows.Microsoft.com/en-in/Windows-8/get-online-tutorial
  2. change the TCP/IP settings, if the IP address is set to manual
  http://Windows.Microsoft.com/en-in/Windows/change-TCP-IP-settings#1TC=Windows-7
  3. If none of the above steps work, follow the link to solve the problem below:
  http://Windows.Microsoft.com/en-in/Windows/cant-connect-to-network#1TC=Windows-8

• HP OfficeJet Pro 8610: Print spooler list 0 documents pending after you have sent the print job - isolated

  Last week I updated the HP OfficeJet Pro 8600 to a new 8610 of OfficeJet Pro to my office. The printer is connected to the wired network with a static IP address and 5 of 7 the office computers can print to it without any problems.

  The other two computers cannot print documents from any product of MS Office, but they can print the following file types:

  .jpg
  .PNG
  .gif
  . TIF
  txt.
  .PDF

  The printer will also print page content Web of Internet Explorer 11, but not Firefox 34.0.5. It allows to print Excel spreadsheet, but only from Apache OpenOffice spreadsheets. OpenOffice will print all Word documents. It will not print any format MS WordPad.

  Two computers, problems are running Windows 7 Pro 64 bit.

  I have already uninstalled and reinstalled the software several times. I also uninstalled all HP files and records using Revo Uninstaller, where a former registry value was the process.

  I tried the convenience of installation HP, HP Print and Scan doctor, HP Support Solutions Framework. I tried to manually re-install all the drivers, I tried every convenience store printing Microsoft, disable firewall and everything else I could think of.

  Under the heading "Ports" on 'Printer properties' I installed it as "HP network monitor of rediscovery" and the types of WSD port with the same result. If I try to configure the port, I get error 0x0000007b.

  Hello @tshimkus!

  Thanks for posting on the HP Forums!

  I understand that your Microsoft Word documents do not print your 8610 Officejet from two of your computers again. I was able to find a post on the HP Forums regarding the same problem you are having.   Please follow this link for Officejet Pro 8610 do not print documents from MS Word.  In the post are step by step instructions provided by @X-23 that the crimped to provide a solution for other customers face the same problem.

  I hope that this provides a resolution for you also!

  Let me know how it goes!

• OfficeJet Pro 8610: Printer restarts after installing wireless through the control panel of

  I am the first time in this forum. Yesterday, I set up my new printer OfficeJet Pro 8610. With ethernet connection, it works fine. "When I set up the Wi - Fi connection, the printer in a few seconds said: printer eror, and on the printer" and restarts. Can you please help me solve this problem? I bought this printer for wireless operations during the first!

  On my wireless works several laptops, mobile phones,... etc.

  I have updated the printer with the new firmware, too.

  Thanks for quick help!

  Sveťo

  Hello

  Thank you for your response. As I talk with the support center to our country of Slovakia, the problem is on the router on the side of the internet provider. After the update of the firmware on the router, the problem of many was indicated by connections wirelessly with HP network printers. Provider is UPC Slovakia, UBEE router. I give the floor with their support, they will make the new version of the software. Thanks again for the good help from HP support!

  Sveto

• OfficeJet Pro 8610: printer does not appear in the list

  After an update of Windows 10/diversion, my HP Officejet Pro 8610 is more listed in printers.  I tried to reinstall everything, restarting, disconnect, find printer can't find anything (the printer is right next to me).

  Help!

  Thank you!

  Hi@millermom,

  Thank you for the HP's Support Forums. Best platform for all kinds of solutions, tips and settings for your questions/problems.

  For the best experience on HP forum, see our Guide to HP Forums to learn more.

  The printer is not detected after Windows update. Is this fair?

  I would definitely help.

  First, uninstall the old drivers installed in your PC by following the steps below.

  • Right click on "Start" and select "programs and features".
  • Find the option that the printer name and then click "Uninstall" on the top of the window.

  Restart the PC and download the latest drivers for the printer from the link below and install the printer. It should work.

  http://ftp.HP.com/pub/softlib/software12/COL51184/bi-124093-4/OJ8610_198.exe

  I hope this helps. Let me know to learn more

  Happy announcement.

  Resolv_S

  Happy to help you. I work for HP
  
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• HP Officejet Pro 8610: printer says ink cartridge is damaged

  Hello, my printer was working well, but the colors were not true to life printing.  I tried to print a page of print quality diagnosis and this prompted to say that the ink cartridge is damaged. Now, it will not be printed. Help, please.

  Hi @sooz01,

  I see that you get an error message "ink cartridge is damaged. I would like to help you today.

  Please, try the following steps to see if it will solve the problem.

  'Missing cartridge' or "Incompatible cartridge" Error Message is displayed for Printer series e-all-in-one HP Officejet Pro 8610, 8620, 8630, 8640 and 8660.

  If the problem persists, please Contact the HP Support for help. Check the model number and the form to receive a file number for faster assistance.

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.