LifeCam cinema problems and suggestions...

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• Microsoft LifeCam Cinema Webcam and Google Video Chat do not work together

  I installed a MS LifeCam Cinema camera to use with Google Video Chat.  I initiate a video calling the camera fires each time, and then I get a "Internet Explorer has stopped working.  A problem caused the blocking of the program works correctly.  "Windows will close the program and the fotify you if a solution is available" error.  Then the application controls lifecam part appears, but no camera.  And then Google closed and reopens - never proceed with the connection of video chat.  The camera works fine with the software installed locally and on Live MS aps.  Any ideas?

  Hi DigForHelp

  You can check this link for more information to solve the video messaging problems that occur when you use your LifeCam with Gmail

  http://support.Microsoft.com/kb/969275

  After back and let us know if it helped to solve your problem.

  Thank you and best regards,

  R uma - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• LifeCam Cinema is not recognized at all

  I just bought a new on Amazon Lifecam cinema yesterday and tried to make it work without success - the sound works, but there is no video. I tried the Lifecam Studio, Skype, and Windows Live Messenger and none of them can use webcam video (it's 'in service' even if nothing else use it). I tried to uninstall and reinstall the drivers & software several times, by plugging the webcam in all USB ports, that I don't have, made a clean boot, each solution on every Web page I've met has done anything for me.

  I followed these articles with no chance of support: http://support.microsoft.com/kb/933311 and http://support.microsoft.com/kb/933310

  Hi Chris,

  I suggest you try the steps from the following links:

  Using LifeCam with AOL, Yahoo, or Gmail
  http://support.Microsoft.com/kb/969275

  With the help of your LifeCam with Microsoft Live Messenger
  http://support.Microsoft.com/kb/921332

  Troubleshoot failures to find the new LifeCam hardware
  http://support.Microsoft.com/kb/929087

  Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article: back up the registry in Windows Vista

• LifeCam .exe has encountered a problem and needs to close

  Im trying to use my lifecam on my xp computer, but it does nothing, but saying lifecam .exe has encountered a problem and needs to close. That's all he does whenever I open it help me!

  Hello

  Thanks for joining us out on Microsoft Community Forums.

  According to the description, you get a message error "Lifecam.exe has encountered a problem and work stoppage.

  1. are you aware of changes to the computer before the show?

  2. What is the model number of the device?

  3. What is the brand and model of the computer?

  Method 1:

  I suggest you perform the steps mentioned in the article.

  From Lifecam software "Application has encountered a problem and needs to close. We are sorry for the inconvenience"error message.

  http://support.Microsoft.com/kb/2027807

  Method 2:

  Put the computer in a State of boot is a way to know which application is causing this problem.

  To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

  Step 1: Follow the steps in the link below to do the same thing:

  How to configure Windows XP to start in a "clean boot" State

  Note: After troubleshooting, be sure to set the computer to start as usual as shown here:

  Step 2: To configure Windows to use a Normal startup state

  After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.

  a. Click Start and then click Run.

  b. type msconfig and click OK. The System Configuration Utility dialog box appears.

  c. click on the general tab, click Normal Startup - load all services and device drivers and then click OK.

  d. When you are prompted, click on restart to restart the computer.

  Hope this information helps. Get back to us if you have more queries about Windows.

• Problem install Microsoft LifeCam Cinema (model 1439)

  I just bought a Microsoft LiveCam cinema (model 1439). I am running Windows XP SP3. My laptop can not find drivers usbvideo.sys and usbaudio.sys, and I can't find a site where I can download them. What should I do? Thank you

  Hey Ethan,

  -Don't you get error message when you connect the life Microsoft Cam to the computer?

  -Have you installed the drivers for life Cam from Microsoft on the computer?

  -Is the cam detected by computer?

  -When you get the error message?

  I would suggest trying the following steps and check if it helps.

  Uninstall and re-install the latest drivers for the cam.

  a. remove Microsoft Life Cam to the computer.

  b. click Start , then RUN.

  c. type the following and press ENTER.

  Appwiz.cpl

  d. This will open the window change or remove a program .

  e. Select Microsoft Life Cam software and click Uninstall.

  f. restart the computer once the uninstall is complete.

  g. plug in the Cam and restart the computer.

  For reference:

  How to change or remove a program in Windows XP

  http://support.Microsoft.com/kb/307895

  Windows tries to automatically download and install the drivers for the Cam via windows update.

  Otherwise, select the correct version of windows and download the drivers and install the same.

  http://www.Microsoft.com/hardware/en-us/d/LifeCam-cinema

  For reference:

  Troubleshoot installation of Intellipoint and IntelliType LifeCam software

  http://support.Microsoft.com/kb/953691

  Hope this information is useful.

• Microsoft LifeCam Cinema installation problems

  Try to install Microsoft LifeCam Cinema 3.5 on my home Windows XP - SP2.  Downloaded the software, but for some reason it does not recognize that the camera is connected.  I unplugged the unit and tried different USB ports, but nothing seems to work, even if we are able to download photos from our camera using the same USB ports.  Any suggestions?

  Hello

  See the online documentation and drivers for your LifeCam:

  Support for Microsoft mouse, keyboards, LifeChat, LifeCam & more
  http://support.Microsoft.com/ph/7746#tab1

  WebCams - Drivers and Documentation
  http://www.Microsoft.com/hardware/en-us/downloads

  WebCam help & resources
  http://www.Microsoft.com/hardware/en-us/support/how-to

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  Support for WebCam
  http://www.Microsoft.com/hardware/digitalcommunication/support/default.mspx

  and:

  http://www.Microsoft.com/hardware/en-us/support

  Microsoft Hardware - contact us
  http://www.Microsoft.com/hardware/en-us/support/contact-us

  MS hardware supports and warranty claims (support for 90 days from the date of the 1st call).
  1-800-936-5700

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Webcam does not start. Error: LifeCam.exe has encountered a problem and must be closed

  Webcam does not work after installation. I installed / re installed and currently have all the drivers, but it still doesn't work.

  Microsoft Lifecam Cinema True HD 720 p
  Windows XP SP3

  Webcam does not work after installation. I installed / re installed and currently have all the drivers, but it still doesn't work.

  Microsoft Lifecam Cinema True HD 720 p

  Windows XP SP3

  1. click on start and then click Control Panel.

  2. click appearance and themes.

  3. click on display.

  4. in the settings tab, click Advanced.

  5. on the Troubleshooting tab, move the hardware acceleration in the third position (from left to right), and then click OK.

  Note the following message is the description of this post:
  Disable all accelerations DirectDraw and Direct3D, as the cursor and advanced drawing accelerations. Use this setting to correct severe problems with DirectX accelerated applications.

  6. click OK to close the display properties dialog box.

• Problem installing MS LifeCam 2.07-"MsCamSvc.exe has encountered a problem and needs to close."

  Although the WebCam was working before, I had to uninstall the software due to other problems. To re - install the software from the CD, I now get an error message: "MsCamSvc.exe has encountered a problem and needs to close." I updated the new driver on the site of Ms. There is also no yellow or green light on the WebCam after installation and connection to USB port.  I got the WebCam to an electronics store, and they tested the material; This works. Why it will not properly install on my computer?

  Hello

  I suggest try to uninstall and reinstall boot clean and check if it works.

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  You can also check these links:
   
  File of Microsoft LifeCam Readme and troubleshooting information
  http://www.Microsoft.com/hardware/LifeCam/en-us/default.mspx
   
  Troubleshoot failures to find the new LifeCam hardware
  
  http://support.Microsoft.com/kb/929087
   
  Note: He is also involved on your lifecam.

• Microsoft Lifecam Cinema and also HD 5000 no longer work

  I bought a Microsoft Lifecam Cinema, who worked for 3 weeks fine, it stopped working so I bought another a HD 5000 thinking cinema one is broken somehow. Now, I have 2 cams of Microsoft and the 5000 appeared when I plugged into my USB port so it may not be the specific problem of material. In any case, I reinstalled the software and followed all the steps and as I said I got the movies very well before work. Dear Microsoft - fix your products or help people out when they need help. I have no key ID because you forgot to put one inside the Lifecam products. Oh yes, the work of slots USB just fine for all the other hardwares aaaaand I unplugged my USB and had only my HD 5000 and a Logitech keyboard connected so there is no conflict either. _ (Seriously) that I'm having a problem in real life and as well in net life and also inside the my___ and have an XP I want assistance I paid 120 ___Euros for my ___webcams _ when same but why do you not your products work like the HATER I get by not having not of things working for me are 1 billion times bigger and legal _. Dear Microsoft Teams - if you ever happen to make some software for military don't bother please as let it for macintosh as ___Such implants of human brain as an example and the satellites that are connected to these little wonders. But back to the question - I need your urgent help because I need my cam and no, this isn't a joke - it is the real situation of 100% to the difference of the holy books. Please help me! Greetings to the MS team! LOOKS: Heikki roots

  Hello

  Try the fix tool of the article below and check out them.
  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/

  Contact the Microsoft hardware support for assistance.
  Microsoft hardware
  http://www.Microsoft.com/hardware/en-us/support

• Problems on lifecam cinema courses video chat

  Recently, I had some weird problems with my lifecam cinema. When I video chat with a friend using Skype or other software, at first the cat everything works perfectly well, but the webcam still stops working after a few minutes (I can't find the device in the Skype settings, the light on the webcam of turns off), and then it will restore to normal. This situation occurs that when I video chat, if I use just audio chat there is no problem. I have all my software lifecam upgrade to the most recent and I tried to reinstall the drivers as well but the problem remains.

  Hey Hong.

  Please check the event logs display of error messages followed when the unit stops working in Skype and other video chat programs.

  See http://windows.microsoft.com/en-in/windows7/open-event-viewer to open Event Viewer and check the logs.

  Provide us the error report detailed if you find with Skype / other programs and the LifeCam cinema camera.

  See http://support.microsoft.com/kb/2262196 to be able to use Skype with the LifeCam cinema.

  Here are some general troubleshooting steps for Webcam problems.

  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/webcam/LifeCam-Setup

  You can also connect to another computer, and then check if the problem persists when you use Skype and other video chat programs.

• Need help for - LifeCam.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

  Trying to get my Microsoft Life Cam HD5000 video work.  He worked until a week on Windows XP there and all of a sudden stopped sending this message

  LifeCam.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

  I uninstalled the program and reinstalled and this notice appears again with this 'mistake' being

  AppName: lifecam.exe AppVer: 3.60.253.0 ModName: kernel32.dll

  Any ideas on how to fix as all drivers are up-to-date and update of the software.   As mentioned he wasn't working a week so there is no idea why the video suddenly stopped.

  Concerned

  Hi Concerned25,

  This problem may occur if you have one of the programs listed below, installed in conjunction with the lifecam.

  Earthlink total access.

  Venturi VClient

  Nero

  Studio9 Pinnacle systems software

  F-Secure internet security

  Dell Web cyber coach

  AOL or Yahoo toolbar

  FixIt utility.

  To solve this problem and find workarounds, see the link below.

  http://support.Microsoft.com/kb/953692

• LifeCam Cinema - focus problem

  Hello
  I just brought a lifecam cinema.  It runs on Windows 32 - bit XP, SP3, with the latest Microsoft webcam software.

  My Lifecam Cinema appears to not be auto focus.  I have 3 feet of the webcam, and I blurred and imprecise.  The objects in the room are also blurred.  The only thing that is developed is if I take an object and that it hold about 3 inches from the webcam.  The focus seems to be right in front of the lens.

  I tried to play with the setting of development under the microsoft Lifecam software.  I tried it with the balance of the development of setting 'auto '.  I tried to uncheck the auto and manually move the Focuser scroll bar and hit apply.  No difference in short - everything behind a few inches from the lens is blurry.

  I tried different intensities.  I tried to move the scene and set the webcam in another XP box.  No improvement.

  It is possible the unit I have is defective and not auto focus?

  Thank you.

  Just to close the loop - Yes, the webcam was defective.  I got a replacement and it wears very well.  So, the first auto focus issues.  It's just to help those who watch this upward in the future.

• Cannot "turn on media streaming" - another user of Windows 7 with the same problem and the "suggested correction '' does not.

  This windows bug has been reported and 'responded' before by several people, but the "answers" do not work for me - and they do seem to work for a lot of people in this area and other forums.  I hope you can provide me with a real estate diagnosis, a reason for why this happens and a real solution that works for everyone.

  I'm trying to 'Turn on media streaming' in Windows Media Player so I can listen to my xbox and other home theater equipment.  The problem I have is the same problem as [of] other people have reported: in Windows Media Player, I press the turn on the 'link', the button greys streamin media shortly, but then nothing, and streaming is not enabled.

  I don't have a network problem.  I was able to extend Microsoft Media Center on my xbox.  (simply not enable streaming in WMP).  With media center extended is a large (better) workaround for the xbox, but this isn't a solution for my other home theater devices. I need to be able to listen to my receiver and blu - ray player, as I have done on my old PC running Windows XP.

  I have a fresh install of Windows 7 Pro, x-64 on a new machine of self-building.  Everything else works, it is not the machine.  I installed all the latest drivers for my machine.  I have all the updates for Windows 7.  I run the Windows Firewall and Kaspersky Anti Virus 2010.  I installed Microsoft Office 2007, Outlook 2007, Visio 2010 and many other applications 'standard '.  I'm not under any program of low-level "weird."

  As other people "suggested", already tried the action of the outgoing WMP, stop the Windows Media Player Network Sharing Service using service.msc, then by removing the .wmdb (and other files but not directories) by my dirctory users/xxx/AppData/Local/Microsoft/Media Player, restart the Service of network share WMP using services.msc and then restarting WMP.  This had no effect.  (I tried several times with and without having to restart WMP network sharing service manually.)  I tried to change the Windows Media Player Network Sharing Service, tab log (the default on my system) Network Service to Local System with "allow service to interact with desktop" chosen as someone another "suggested".  This does not seem to do anything.  I also tried to uninstall WMP and WMC player (using "turn Windows has or disable"), restart, then adding them and reboot.  This time this icon "turn media sharing on" returned in WMP (the icon is usually party WMP Stream/turn on media sharing window).  This time Windows 7 Pro thought a little longer before doing nothing.  (However, now I get a message error "an error has occurred. Not all features have been changed successfully. "in an attempt to"Reinstall"Windows Media Center after you have reinstalled WMP.)  The resettlement of WMC has returned an error.  I can no longer start Windows Media Center on my PC.

  So, by all posts on this topic, its obvious this is a real bug in Windows 7 (maybe?), (perhaps only on x - 64?).

  Just two more things on my setup... I did not initially set up homegroup (because I have no other Windows 7 machines), but I tried that implemented to see if it had an effect (it didn't).  The part only 'weird' of my installation, I mounted my D: drive (2nd hard drive) in C:\Users (because I use a Solid State Drive for the operating system on C: and don't want the user data on this subject).  This has not caused other problems, but I wanted to throw it out there in case Windows Media Player sharing is something weird here.  (And no, I'm not going to 'try to change' that, unless it is a known fact that that's the problem - and then I would need a different solution to move my user data off the coast of the SSD.)

  So please, let me know what is the real problem why it happened to me (I'm sure some people can turn on streaming in WMP), and what is the real solution.  (There seems to be a multitude of suggestions on the web for all kinds of different 'fixed', but which, if any, is the right one?)  Please do not just suggest things to try.  What is the right benchmark?

  Go to network and sharing center open view full map, right click on your PC and click on manage.

  then open services and applications, and then serivces and find Upnp device host, right click and click on reboot and make sure that it is set to automatic.

  Now scroll down to Windows Media Player Network Sharing service, do a right click and click on reboot and make sure that it is set to automatic also.

  It should work, it worked for me and everyone I know but... The only problem I have is when I restart my PC, the drive share Windows Media network service changes from automatic to automatic (delayed start) and I have to restart again the Upnp device host and Windows Media Player network sharing service.

  Other than having to do every time I restart my PC, it works perfectly.

  Also, if anyone has an idea of why it changes (delayed start) let me know thanks...

• I have panasonic lumix g6 and cannot open raw with adobe elements 12 files, there is no support for this problem, any suggestions?

  I have panasonic lumix g6 and cannot open raw with adobe elements 12 files, there is no support for this problem, any suggestions?

  Did you check help-> updates to see if they are available? You probably don't have the latest version of Camera Raw that was compatible with Photoshop elements 12 installed.

• LifeCam Cinema HD has limited resolution in Vista

  I'm running Vista/64 with all updates and SPs.  Just bought a MS LifeCam Cinema HD for use with this computer, and the only resolution I can get is 160 x 120, none others appear on the list of the menu drop down.  I have downloaded the software twice, have done everything that this issue, but on this computer that low-resolution is all I can get recommended to others.

  HOWEVER, I uninstalled the software and the LifeCam then works with Skype with a much better resolution, but certainly nothing of such quality HD.  As soon as I re - download and install the LifeCam, the resolution of Skype software goes to pot.

  I tried to install this WebCam on a laptop running Win7 and all resolutions are availaable on the menu drop down, I can make videos in HD and HD even works on Skype.

  Is there a fix or a workaround for this?  I like the WebCam, especially autofocus, but at 160 x 120, the autofocus function is academic.

  Hi Electrojim,

  -What troubleshooting steps have done up to now?

  I suggest you to plug the LifeCam Cinema HD into another USB port and check if it makes a difference.

  The LifeCam software requires a card video and monitor that can run a resolution of at least 800 x 600 high color. Set the resolution of Windows display on 800 x 600 high color and then test the software.

  Try the steps listed in the article below and check if that helps you.

  Don't troubleshoot bad or no video or problems to start the LifeCam software

  Let us know the status of the issue. If you need help, please after return. We will be happy to help you.