Locked Smartphone blackBerry screen appears

Hey all

I just got my Curve 9300. This device has an OS that is new to me, I used to have a Pearl a year ago. I set up my personal information to display on the lock screen so that if ever I lose my phone, someone who is finding it can contact me. However, when I lock the screen, it fades down / stops and when I press any button, I get a message saying "the keyboard is locked. Press the 'secret '... ». If I can't unlock it, the screen turns off / fades down once again. So basically, I never get to see the lock screen message that I put in place, it is always hidden. I didn't have this problem with my old bead. Someone has any idea how to solve this problem?

Thanks in advance!

See you soon...

Hi and welcome to the forums!

When I lock my screen immediately, it becomes black. If I press a key it the message says 'Screen locked press power button to unlock.'

When I lock my camera which is password protected my owner information is displayed. I'm on device OS v5.0 that I don't remember the owner info never display on a screen lock.

Thank you

Bifocals

Tags: BlackBerry Smartphones

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