Lose internet constantly and diagnosis says "default gateway is unavailable.

I have recently swiched to comcast cable DSL and now my connetion keeps stalling and diagnosis says "default gateway is not available". I spoke with the comcast and they reset the router but no luck. I've also updated all of my network cards and have no firewall. Is there anything else I can try?

Original title: the default gateway is not availble HELP!

Hello

  • Do you have any other computer connected to the same network? If logged in, you are able to access the Internet on the other computer?

Try the methods mentioned below and check after each step. If step 1/method 1 doesn't work then try for the next step and check:

Method 1:

Step 1: convenience store network in Windows 7: http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

Step 2: Run the Internet Connectivity evaluation and audit tool:

http://www.Microsoft.com/Windows/using/tools/IGD/default.mspx

Step 3: Why can't connect to the Internet?

http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the the Microsoft Knowledge Base: 322756

Method 2:

Step 1: Release to renew the IP address and then check:

Note: Once the release the IP address, the Internet connection will be disconnected.

(a) click the Start button, type command prompt in the start search box and press the enter key.

(b) right-click on command prompt and select run as administrator.

(c) Note: If you are prompted for the Administrator password, it and click continue.

(d) in the command prompt, type the following commands one by one and press Enter .

ipconfig/release

ipconfig/renew

e) restart the computer for the changes to take effect and then check.

Step 2: how to reset the Protocol Internet (TCP/IP) : http://support.Microsoft.com/kb/299357

Reference links:

How can I troubleshoot network card?

http://Windows.Microsoft.com/en-us/Windows7/fix-network-adapter-problems

Network troubleshooting event logs to solve network problems:

http://Windows.Microsoft.com/en-us/Windows7/use-Network-Troubleshooter-event-logs-to-solve-network-problems

How to troubleshoot network connectivity problems in Internet Explorer: http://support.microsoft.com/kb/936211

It will be useful.

Tags: Windows

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    ===========================================================================
    List of the interface
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    15 00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
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    ===========================================================================

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    ===========================================================================
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    ===========================================================================
    Persistent routes:
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    IPv6 routing table
    ===========================================================================
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    FE80::5EFE:192.168.2.3/128 14 281
    Over a link
    FE80::451:18e9:3f57:fdfc 13 306 / 128
    Over a link
    FE80::58d1:7968:4f2e:e873 12 281 / 128
    Over a link
    1 306 ff00: / 8 On-link
    13 306 ff00: / 8 On-link
    12 281 ff00: / 8 On-link
    ===========================================================================
    Persistent routes:
    None

    Helvis,

    If the error does not recur in safe mode then there is probably a startup item or service causes the error. Follow the steps on the following link to locate the item or service responsible for the error:

    http://support.Microsoft.com/kb/929135

    Hope that helps!

    Cody C
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

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