loss of data on the mass storage device

I installed a mass storage device (no driver needed} he first read although I couldn't get to some of the programs I had on the hard drive.) now he returned as damaged or unreadable. I restarted to go to properties and I get a {(code 28) I went to the supplier Web site, and he said: no drivers needed.} Is it possible to retrieve the info on hard drive? or should I stand and reformat drive losing all

Hello

1. you use any USB device to connect to the device?

2. What is the brand and model of the computer?

Error code 28 is due to drivers for this device is not installed on your computer.

See the following for more information Microsoft article.

Explanation of error codes generated by Device Manager in Windows XP Professional

Try the following and see if it helps.

Method 1:
 

If you use a USB device to connect an external device, and then try connecting to another USB port and check if it helps.

Method 2:

Try to update the readers of Device Manager and check if it helps.

a. Click Start, click right on my computer or computer, and click Properties.
b. on the left pane, click Device Manager.

c. the Device Manager. In the Details pane, in the list of devices, look for the device for which you want to install the driver software, and then double-click your device. The device Properties dialog box opens.

d. in the device Properties dialog box, click the driver , and then click set to update driver. The Update driver software Wizard opens.


Method 3:

Hardware devices do not work or are not detected in Windows

Keep us updated on the status of the issue.

Tags: Windows

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