Loss of Internet connection and Windows 7

In our headquarters, we have a desktop system running Windows 7, but also an iMac.  The two are connected to Apple's Time Capsule, which serves as a router and a backup for the iMac hard drive. (our Internet connection is cable Internet, by the way.)

Since upgrading from Windows Vista to Windows 7, the Windows 7 Desktop faces of frequent Internet connection errors.  Generally, it loses the connection to the Internet several times per day.

Today, it's the worst event we've seen so far (since the upgrade to Windows 7 last week).  We usually only an Internet connection for about 2-3 minutes, then it is lost and needs to be repaired.

We enter the control panel > network and sharing Center > issues > Internet connections

Let us Windows 7 automatically diagnose and repair the problem.

Whenever he goes through the stages of diagnosis and repair, it ends by "reset the connection area card."

At the end of the process - after everything has been repaired - we get the following report:

"Default gateway is not available - fixed.

Should what measures we take to permanently solve this problem?

Moreover, the iMac does NOT have Internet connection issues whatsoever.

Thanks in advance!

I don't know what you use to assign addresses, so I guess it's a router of some sort. You will need to go to the website of manufacturers, look at the manual and know how to limit the DHCP address field. I changed mine to limit the address 192.168.1.200 thanks 192.168.1.250 DHCP assignment. Your router can use the 10. subnet, so your address may be different, depends on the manufacturer of the router, or if you use a DHCP, the scope with the DHCP server. Gives me 50 IP addresses for all the guests who may want to use wired or wireless connections and should be more than enough. This allows me to attributed to the 192.168.1.1 through 192.168.1.199 a device and not having to worry about the DHCP server, you try to use one that is applied continuously to a device (printer, switch, PC, server, virtual server, etc.).

Once this configuration of your router, you will now need to assign a static ip address to your PC. All this is done for the network card.

On the start menu:
Control Panel
Network and Internet
Network and sharing Center
In the right pane of network and sharing Center
Change the settings of the card
Double-click your network adapter
Check the box «Détails»
Note the following lines:
Connection specific DNS (may or may not exist, depends on the provider)
IPv4 subnet
IPv4 default gateway
IPv4 DNS servers

Once you have written those down, you can close this box.
You should be back at the "Local Area Connection Status" box.
Select the option "Properties".
Select 'Internet Protocol version 4 (TCP/IPv4)', which will be in a blue when selected.
Now, select the option "Properties".
"IP version 4 (TCP/IPv4) properties" box should have popped up. If so:
Select the following text:
"Use following IP address".
In the IP address box, enter an IP address. Example: 192.168.1.20
Press the tab, the subnet must fill automatically, otherwise, enter the "Subnet IPv4" value you noted in the above step. Examp, e: 255.255.255.0
The bridge of dafult, enter the value of the above procedure. Example: 192.168.1.254

Now switch to the next 2 boxes, DNS servers. You can have only 1 entry in DNS server of the DNS entry you noted from above.
Enter the DNS servers that you noted above.

If there is "Connection specific DNS" writing or entries, follow these steps (otherwise, skip the sections "Connection DNS"):
Select the option "Advanced".
The "Additional TCP/IP parameters" window should open
Select the "DNS" tab

If it has more than 1 input "Connection specific DNS", follow these steps:
Select it "add DNS suffixes (in order):
Select "Add..." »
In the "suffix domain', enter the first connection specific DNS entry.
Select the option 'Add '.
Add all the specific DNS suffixes that you noted. You can enter one at a time.
When the radio button finished choose "OK".

If you have only 1 entry in "Connection specific DNS":
Entitled "DNS suffix for this connection", enter the entry you noted above for the "specific" connection DNS
When the radio button finished choose "OK".

Check the "validate their output parameters.

Select the radio button 'OK '.

Select the radio button "close".

You should see the "Windows Network Diagnostics' open and check for any problems. I hope that everything is fine and he says 'Troubleshooting couldn't identify the problem' and choose 'Close the Troubleshooter'.
Close additional boxes or pop-ups that are open and check and make the connection sure allis. If not, go back and check all the steps. the most common are the IP addresses and gateways.

Good luck. After back if it solves the problem.

Tags: Windows

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