Lost Office 2010 after HP Smartfriend Service

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• If I reinstall office 2010 after re installing my OS has to a different facility/computer?

  Vista crashed on a computer I just bought second hand. I ended up reinstalling vista. I'm curious to know if the microsoft office program will identify it as a second installation of the computer? Leaving me with an installation only one.

  Hello Fiona,

  It shouldn't but it could depending on the circumstances-, but it's a use of fake (it shouldn't affect your remaining number of facilities and don't not what Microsoft is officially) and should easily be resolved (or prevented).  The best way to be sure, it is not and you always retain two facilities is to activation by phone manually and then it will be done correctly and your account will be fine.  Here's how: http://support.microsoft.com/kb/950929.

  I hope this helps.

  Good luck!

• Can someone help me solve the problem APPCRASH on Windows 7? The problem occurs after installation of Office 2010

  Hi all

  the OS is Windows 7 SP1 32-bit Enterprise Edition.

  I use an important banking software package called ORF more than Misys, the application is critical for the company, the problem occurs after the installation of Microsoft Office 2010 Professional Plus with Service Pack 2; the ORF more crashes when you try to print to a PictBridge compatible printer.

  I get the following message from crash:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: orfplus.exe
  Application version: 5.0.1.0
  Application timestamp: 3f6f479b
  Fault Module name: StackHash_802d
  Fault Module Version: 6.1.7601.22436
  Timestamp of Module error: 521eaab0
  Exception code: c0000374
  Exception offset: 000c38b7
  OS version: 6.1.7601.2.1.0.256.4
  Locale ID: 2057
  Additional information 1: 802d
  More information 2: 802d0d721d077b7993d17470b8164201
  3 more information: d6a2
  Additional information 4: d6a2e9e6b15ae70428294b9407d7e88d

  Read our privacy statement online:
  http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:
  C:\Windows\system32\en-US\erofflps.txt

  ----

  I tried to exclude the orfplus.exe of the DEP, but that does not solve the problem, the application always crashes when I try to print a report.

  ----

  As a result, we are unable to upgrade our office staff of Office 2010 Professional Plus application.

  I appreciate if someone can help me solve this problem.

  Thanks in advance.

  Hello Matt,

  According to the issue description, it seems that you are connected to a network domain, so I suggest you to republish your query on the TechNet forum and I hope that you will receive a response it a better way that they are trained on the computers in the domain and their settings.

  http://social.technet.Microsoft.com/forums/en-us/home?category=w7itpro

  Thank you.

• After removing Office 2010 Trial, I lost my address book Outlook Express and cannot open emails.

  I installed a free trial of office 2010, but he did not understand the editor which was what I wanted.   I uninstalled it now I lost my address book in outlook express and can't open saved emails.

  I can't find my software or backup and think that I lost when I moved.

  Lynn

  Yes, you will need to reinstall Office 2000. When you installed Office 2010 trial, he removed Office 2000. Once you get the cd, reinstall Office and should be back up and running.

  I can't offer any assistance with address number address Outlook Express however.

  Thank you...

• Hi, after installing the W7Professional lost my Office 2010, can it be recovered or I am I have to purchase again?

  Yes, I was running W7HomePremium

  All that (I thought) stored on a backup drive, but no Office 2010 doesn't seem be avilable for transfer or restore.

  I desperately need my Office 2010 programs by Monday

  Thank you!

  You will need to reinstall Microsoft Office using the disc that you used to install originally. You can use the same product key that you did before, but you will need to activate the software by telephone.

  If you do not either, and you downloaded the file from Microsoft, check your email or the online store that you buy to see if the product key is in your purchase documents and see if they will allow you to the re-download.
  Or you can download the Open Source LibreOffice software, allowing you to open and edit Microsoft Word 2010 documents.
  http://www.LibreOffice.org/download/

• After the installation of the new Office 2010 on Windows 7, the system refuses to accept the password after restart.

  We just bought the Sony VPC-CW2S1E with Windows 7, after you install the new Microsoft Office 2010 I restarted the laptop. After trying to enter the password it just keeps refusing and I am at a loss. The laptop came with a recovery CD.

  Any help or ideas are greatly appreciated.

  Contact the Sony Support under your warranty or Service contract.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• After upgrading Office 2003 to Office 2010, when rebooting, open a window of choce of windows update, if you select do not do updates, wauclt.exe runs and the pigs, cold start pc is required

  After upgrading Office 2003 to Office 2010, when rebooting, open a window of choce of windows update, if you select do not do updates, wauclt.exe runs and the pigs, cold start pc is required to restart or allow time (about an hour) for wuauclt stop execution and free PC - our aim here is to bundle 2010 via ZEN na enter the beam perfectly - this popup must be eliminated

  Hi Pops1148,

  ·         Is the question not confined with updated Microsoft Office?

  Follow the suggestions below for a possible solution:

  Method 1: You can follow the steps in the article in the Microsoft Knowledge Base and check if it works.

   

  Troubleshooting Windows Update or Microsoft Update when you are repeatedly offered an update

  http://support.Microsoft.com/kb/910339

  Method 2: Try the SFC (System File Checker) scan on the computer.

  To run the System File Checker tool, follow these steps:

  a. click Startand type cmd in the box start the search .

  b. right click on cmd in the list programs, and then click run as administrator.

  c. If you are prompted for an administrator password or a confirmation, type your password or click on continue

  d. at the command prompt, the following line and press ENTER:

  sfc/scannow

  Reference:

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

  http://support.Microsoft.com/kb/310747

   

  File system (CFS) Checker

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/system_file_checker.mspx?mfr=true

  Method 3: I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

   

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

   

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Important: While hard disk analysis if bad sectors are found when scanning try to repair this area, all available on which data can be lost.

  Let us know if that helps.

• Word documents corrupt after the installation of Microsoft Office 2010.

  Original title: problems after installation of Office 2010

  Hi all...

  Installed 2010 using SCCM 2,000 desktop computers.

  After installation I had about 50 clients with different problems, and the only solution I have found so far is to delete and recreate the user profile.

  To be more precise, some clients when you open a word document have an error advising the document is corrupted and running document recovery tool.

  This is followed by an error and you have the option to send to MS or not.

  No matter what you select documents recovery starts to recover and then throws to the top of the same mistake. This happens three times with the same messages whether to send.

  Word closes and if you try to reopen the same doc the process is exactly the same thing.

  Documents can be on a server share or local hard disk.

  Some documents are opened without problem.

  If I disconnect the client, and log back on with any other account, the document opens fine.

  After the deletion and re-creation of the profile of users, documents open without error.

  We also use groupwise to email (urghh) and the same customers don't have any address book once the office install.

  After the deletion and re-creation of the profile, the address book also works OK.

  On the PC, the only change was the installation of Office 2010 and errors have appeared that immediately after deployment.

  All PC are patches and A / V is trend (latest updates.)

  PC include a laptop HP 6730 and 5800's HP desktop computers

  Everyone?

  Hi NeilMulvaney,

  Your Windows XP question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the forum TechNet for assistance:

  TechNet Windows XP Service Pack 3 (SP3)

  Hope the helps of information.

• Impossible update/security update (MSFT XML Core Services 4.0 SP2) or install Office 2010 (trial/beta) - message common all the way through; HRESULT: 0X800736FD

  Impossible update/security update (MSFT XML Core Services 4.0 SP2) or install Office 2010 (trial/beta) - message common all the way through; HRESULT: 0X800736FD.

  I just got this computer, it came with XP installed but Win7 Pro OA... I installed Win7 immediately. The CS XML 4 SP2 update/security updates do not have continually. Is this related as sharing the same code HRESULT? Moreover, trial version of Office 2007 have installed now. Cannot update with Office 2007 Service Pack 2.

  Would be very grateful for the help! ~ Joe

  I don't have any security/antivirus suite & have the firewall off the coast.

  I see.

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Win7: see "using the custom installation option" and formatting the hard drive section of http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows-7

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) and before using a player flash or SD card that is not brand new, or has not been freshly formattedotherwise:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Good luck!

• Service Pack 2 for 32-bit edition of Microsoft Office 2010 (KB2687455) failed with Windows XP

  Service Pack 2 for 32-bit edition of Microsoft Office 2010 (KB2687455) failed with Windows XP.  I applied microsoft AutoCorrect (Mr. Fix) and 4 registry commands in the article of knowledge, but it is always a failure.  Help?

  Service Pack 2 for 32-bit edition of Microsoft Office 2010 (KB2687455) failed with Windows XP.  I applied microsoft AutoCorrect (Mr. Fix) and 4 registry commands in the article of knowledge, but it is always a failure.  Help?

  Any specific error message?

  Download and install SP2 manually: -.

  http://www.Microsoft.com/en-au/Download/details.aspx?ID=39667 (32 bit)

  http://www.Microsoft.com/en-AU/Download/details.aspx?ID=39647 (64-bit)

  If in doubt about whether or not you are running 32-bit or 64-bit, see this topic:

  http://social.msdn.Microsoft.com/forums/Office/en-us/043198a3-e2a0-45b5-85A4-2aa4abb5cc82/how-to-determine-if-user-has-Office-2010-32-bit-vs-64

  If you still have problems, try to update in a clean boot state:

  http://support.Microsoft.com/kb/929135/en-AU (don't forget to return to a normal startup when finished).

  Office updates may fail if the update files, look for the original installation files. Sometimes the complete file download remedies this problem or put the installation media in the installation drive can also help. If still no, you may need to do a repair installation.

• Can I use Office 2003 on another computer after buying Office 2010 for the original computer?

  I bought office 2010 for a company computer.  This computer has a licensed copy of Microsoft Office 2003, it is no longer usable.  Can I install this copy of Ofice 2003 on another computer?

  Yes you can but phone activation may be required.

  Microsoft Office Activation number:
  http://support.Microsoft.com/kb/950929

  Older versions of Office: Activation and registration of a Microsoft product
  http://support.Microsoft.com/?kbid=326851

  = Other options =.

  Type errors product key invalid that occur in Microsoft Office 2007 or 2003
  http://support.Microsoft.com/kb/2549291

  Phone activation: http://office.microsoft.com/en-us/sharepoint-workspace-help/activate-microsoft-office-programs-HA010354227.aspx
  Activate by using the telephone
  You can telephone an Activation Center and activate your product with the help of a customer service representative.
   
  Important
  Phone numbers of activation do not appear in this article, because there are a lot of numbers, and the correct number for you depends on several factors. Microsoft software can be obtained under various licenses, including individual retail licenses, original (OEM) licenses, and volume licenses OEM. Phone numbers vary by product license and country/region. In step 2 of the Activation Wizard, use the phone number provided to contact the Microsoft Activation Center.

  Telephone activation may take longer than activation through the Internet. You should be at your computer when you call, and you should have your software product key.

  J W Stuart: http://www.pagestart.com

• I have office 2010 & have now lost the spell checker in Outlook Express I also use "Outlook" for additional e-mail address spelling corrector does not not only Outlook Express

  I have office 2010 & have now lost the spell checker in Outlook Express I also use "Outlook" for additional e-mail address spelling corrector does not not only Outlook Express

  When I up graded to Windows 7, my spellchecker didn't work anymore.  Help, thank you, June

• MS Office 2010 not restored after reset of the laptop

  Hello

  I have a HP Pavilion DV6 laptop 3065EA, I bought way back in dec ' 2010. I had to reset recently because it was very slow. It came preloaded with Windows 7 Home Premium, as well as MS Office 2010 (remember not a trial version). However, after the laptop reset if Windows has been restored, the copy of MS Office has not been restored. Given that I don't have product key of handy th with me, not able to restore the same. Please guide.

  Thank you

  Labrousse

  According to the specifications of this laptop, it comes with a trial version of mobile. If you have upgraded to the full version, please contact Microsoft for the key. See the following link for the specification that says that this device is delivered with the trial version of office:

  http://support.HP.com/us-en/document/c02257262

• Vista crashed after installing MS office 2010 beta version

  Hello

  I have Windows Vista Home premium on my laptop with MS office 2007. Yesterday, I installed the version of MS office 2010 beta (with option to keep 2007 MS office). Afterwards, my PC crashed and I can't start. Each time, he attempts to perform the disk check telling me that there are some corrupted files. But in the end it does not start correctly. I tried to restore it prestore point previous system, also I tried put in repair service, but nothing works.
  I'd appreciate if someone can help me solve the problem without losing my data on HDD.
  Thank you

  Hi sanvin,

  You have access to a Windows Vista installation or recovery disk?  This link provides troubleshooting steps to resolve most of the start-up problems.  Let us know if that helps.

  Dena
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Delete or not, Microsoft Office 2003 after the upgrade to Office 2010

  After having just upgraded to Microsoft Office 2010, now safely delete Office 2003

  Hi Hergolan,

  The full version of Office 2010 has not yet been published. This is just the beta version. If you can wait until the full version is available and you can uninstall Office 2003.

  There is no harm to uninstall the old version when you have the last version installed on the computer n. For more information, you can also post your queries to the community of Office forum: http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx

  Diana
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.