lower part of the missing printed line

I used a 6210 Officejet for about 4 years with no difficulty.  For some time, the lower part of a printed line is missing.  This happens especially with QuickBooks Pro 2008 when printing controls but have lived in other applications like print test page...  It's random, is not all the lines, but almost all other lines.  I made different diagnoses, clean the printhead, realigned, etc..  It also occurs with a new print cartridge, etc.  It becomes very frustrating at this point.  Any advice would be appreciated

HI - try after step 2 in this document.  Sometimes, you can get some overspray on transport or the cartridge contacts that can cause the kind of PQ problem you see.

Hope that helps.

Tags: HP Printers

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