LR to the trial expired although I have subscription photographer CC

Similar Questions

• CC the message that says that I have the trial version, although I paid for my membership.

  CC shows me the message that says that I have the trial version, although I paid for my membership. Please, could someone help to know how to update my information? I know that maybe, there are issues here, but I found "old", not sure if they are applicable to the latest version of Ps and I.

  Windows or Mac?

  Have you tried disconnecting and signing once?

  Connect and disconnect activate Cloud Creative applications

• I saved the files to dropbox from the CC of Photoshop to the trial but now they have disappeared. I can see them in the list of recent files, but they say that they no longer exist? Is it because I have saved on the trial?

  I saved files to fropbox of the CC of the Photoshop of the trial and now they have disappeared.  I can see them in the list of recent files, but they say that they no longer exist. Any ideas as to where they went?

  If the PS says that the files no longer exist, you probably renamed, moved or deleted.

  Use your operating system (Win Explorer or Mac finder) to watch your Dropbox folder and veryfy that the files are there.

  The fact that you are using a trial has nothing to do with it.

• Regarding my PHOTOSHOP CS5.1: I upgraded my computer, copy all the content of the hard drive to the new, and although I have disabled the software, I can't turn it on again in the new hard drive. This is an original product with a serial number.

  Regarding my PHOTOSHOP CS5.1: I upgraded my computer, copy all the content of the hard drive to the new, and although I have disabled the software, I can't turn it on again in the new hard drive. This is an original product with a serial number. How can I activate it?

  Hi Uri,

  Please click on the link below and contact the Adobe Support via chat.

  Contact the customer service

  Hope this will help you.

  Kind regards

  Hervé Khare

• I paid for the following year of usig creative cloud, but the product is still in the State expired although I see the transaction succeed in the properties of the product. I can't open Photoshop: it says I do not have a license. What I can do in such sit

  I paid for the following year of usig creative cloud, but the product is still in the expired State

  Despite I see the transaction succeed in the properties of the product. I can't open Photoshop: it

  say that I did not have a license. What I can do in such situation and how I can use Photoshop now?

  [Duplicate message deleted... post the same question more than once is confusing... MOD]

  [This is an open forum, not a direct line to Adobe support... you have to wait a response]

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

  - and Troubleshooting FAQ https://forums.adobe.com/thread/1962238

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• Unauthorized access, after the trial expires

  I got the trial of DPS, it is now expired, so I see access not allowed - you have no permission message, etc. I tried several times to contact Adobe by various means - no response - no surprises! I'm a DPS Certified Adobe instructor, I need to see the/train customer perspective in what is happing in the world of Adobe DPS - I can't, but I can say for them, it's that there are great alternatives out there, Twixl, Aquafadas, In5 Mag +, etc. These people will talk to you, they will be transparent about everything, including costs. I agree that DPS 2015 should be only price wise for a certain segment of the market and Adobe apparently now have no interest in the market of the other segments, but come on Adobe - talk to us and let us at least power free trial/test/train your product.

  
  

  In the words of Pink Floyd "Is there anybody out there?

  Hello Peter,.

  You can contact me at ktukker (a) adobe.com? Please provide the information that you used to register for the 30 day trial.

  The 30 day trial is available to freely test the product. On request, the trial can be extended to 60 or 90 days on request in order to allow more time evaluation.

  With sincere friendships.

  KlaasJan Tukker

  Adobe

• Photoshop and After Effects of the trial expired, but I'm still paying?

  Hello

  In June, I bought access to CC Photoshop and after effects CC. I absolutely loved and I want to continue to use it but my creative cloud indicates that the trial on the two have expired. I can see my bank account that adobe charged me twice for $ 9.99. Once for June and now again for July. I do need to update creative cloud or something?

  Jakob love

  Hi Jakob,

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• I am a new user. The trial version ch & LR have been donloaded 2 fair days and he was attuned to the monthly plan. However, when open the LR, there all the same show PS with one day left and trial version with 29 days. Please please advise and would l

  I am a new user. The trial version ch & LR were uploaded 2 days ago and just joined the monthly plan. However, when open the LR, there all the same show PS with one day left and trial version with 29 days. Please please Advisor and would like to know if other apps like bridge etc. are included in the plan. Thank you very much.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I just paid the plan of creative photography Cloud but it is said that Im using the trial version and I have to pay for it, but I received the confirmation email of the payment, what should I do?

  I don't know what to do, I paid the plan, I received the payment confirmation email, but when I opened the app, it says I have to pay for it again, as it did not work, if I have to use the trial version, what do I do?

  Hi Juliana,

  I see an active subscription under your account, and it is to show only enabled on a machine.

  Please confirm if the issue is resolved?

  Kind regards

  Akshay

• I downloaded the trial version, but I have a serial number for my drive, how do I activate my version?

  I downloaded the trial version but I got a serial number for the disk that I received since then, how do I enter my serial number to activate my account.

  After you downloaded and installed the trial version, you can activate the software by launching it and entering the serial number when prompted.

  If not, you can run the software, go to the 'Help' menu and select 'Enable' and then enter the serial number when prompted to activate the software.

• Paid subscription, always the trial expiration message

  I paid my subscription on mars, and CC has worked perfectly until yesterday. Now when I open a CC application it shows me this message. Why?
  

  Hello

  Please see Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Hope that helps!

  Kind regards

  Sheena

• Lightroom and Photoshop do not start. Said the trial expired at the time where I package monthly.

  I keep trying to start lightroom and it says sign in. If I log in and it goes to the screen thank you. But the sign in screen is constantly coming back while lightroom does not start. I went to CC app and it says trial. I pay for monthly subscription, so I don't know what is happening. I removed the opm.db and that did not work. Closed low Adobe all programs in the Task Manager and restarted. Same thing. Signed in and out. Nothing works. It was fine last time I used lightroom and PS a few days ago.

  I think the best option would be to contact support about what they can even remote into your machine to check. https://helpx.Adobe.com/contact.html

  Let us know in the case of any problem.

  Concerning

  Stéphane

• My CC Photoshop also shows the trial even if I have a subscription

  

  Updated until 2015, last week. One reason why it will be?

  Kevin,

  Sometimes just signature and return to help: connect and disconnect activate Cloud Creative applications

  If any or all applications CC still show 'trial start or buy now' in the application of creative cloud office, please visit this link: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  Guinot

• Download lightroom after the trial expires

  Hi I used LR 30 day trial and then bought the program paid monthly. I got an e-mail saying: we thank you for having bought lightroom and followed the link but now LR says 'develop module is disabled, please renew your membership' all help to solve it please?

  Hi Alison,.

  Please see the below help document to fix the error:

  'Renew your membership' window appears when you launch a creative cloud application

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  Kind regards

  Sheena

• I thought I downloaded Photoshop elements 12 of the trial but may not have to run. I have Adobe download wizard. the trial version seems to be in my files, but I can't run. I have a file number. They said that they were unable to me.  I can't rea

  Can you help me? I think that my Photoshop elements 12 test

  Hi Mag05,

  Once Adobe Download Assistant is installed, you can start at any time and choose a product to download at the bottom of the window. Updates list as new products will be available for download with Adobe Download Assistant.

  Please visit: http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do _ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_

  Kind regards

  Rave