LV & external software crashing

Hello, community of LV!  I am after my roll trying to solve a problem I'm having.  I hope that someone can provide a wonderful insight into why I'm having this problem.  I have attached a picture of the block diagram where action occurs based on the operation of the user before the LV crashing.  I'm a little 'new' to LV, so excuse me if you notice anything redundant, weird, useless, etc. on the diagram (tips accepted, though!).  That said, I'll explain below.

BACKGROUND:

I have created an installer that, ideally, can be used on multiple computers.  This installer provides two executables and LV - RTE.  The two executables are called DATA CONVERTER (written software LV) and DOWNLOADER (no - LV software).  Everything is actually my executable is use SystemExec.vi to call a specific function of DOWNLOADER.  From there on, DOWNLOADER is used by the operator to download data off of a hardware PLC journal.  The DOWNLOADER display a 0-to-100% progress bar to indicate when the datalog was transferred successfully from the hardware PLC to the PC of the operator.  The reason why the DATA CONVERTER was created is double: 1) check if the hardware PLC is connected to the PC via USB... If set to false, then it will prompt the user and the software will stop.  (2) to hide the interface user full DOWNLOADER by using the command prompt to call a specific function.

QUESTION:

Many operator PC and hardware PLC, the operation has been smooth from start to finish.  However, three machines of any other operator, three different locations and three different COMPUTER networks, they reported that everything freezes and crashes.  What happens is the following: the DATA CONVERTER called DOWNLOADER via the SystemExec.vi, but when the DOWNLOAD progress bar is displayed, the two executables crash successfully.  I uninstalled the software LV and ran DOWNLOADER to download log data PLC, and it went well.

TROUBLESHOOTING:

I was connected to the operator's PC remotely and I decided to try Downloader running on its own (which meant the operator could see the complete user interface), but still, it crashed in the place of the progress bar.  I then decided to try to remove any LV that was installed on the PC, and all of a sudden the DOWNLOADER would go smoothly.  Then, I thought that "maybe try running this whole process under ADMIN and see if it works.  Therefore, I have re-installed as an ADMINISTRATOR but the freeze and crash all started to happen again.  I tried a few other things but, in my mind, it seems that the problem occurs when LV uses SystemExec.vi to call DOWNLOADER.

Has anyone ever had a problem like this?  What could be?  Any thoughts, opinions, etc. is very appreciated.

PS: my block diagram 'UPLOAD' written all over... but it's basically transfer data between the PLC to the PC hardware.

-Mitch

I wanted to just close this thread with a 'solution'... even if it isn't quite one (in my mind).

So, it seems that there is a certain GPO used by the LATTER which encrypts data using USB cables, make it unreadable or something.  Our typical cable for data transfer configuration looks like this:

OUR PRODUCT > 8 - mini din RS232 > converter > RS-232 / USB > PC USING THE SOFTWARE OPERATOR

Our team took a guess that desktop today will not have a free RS232 port, that's why we have provided this entire installation.  But it seems that, for the PC operator with problems, sometimes have the RS232 port on their desktop computers.

Putting aside the converter and RS-232 / USB and then connecting directly the 8-mini din cable RS232, the GPO was not activated and the data transfer was successful.

Tags: NI Software

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    Hi, I write because I just had a problem with my external hard drive.

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    any help will be appreciated, thanks in advance.

    Data sheet:

    Model: MacBookPro11, 5, MBP114.0172.B09 of BootROM, 4 processors, Intel Core i7, 2.5 GHz, 16 GB, MSC 2.30f2

    Graphics card: AMD Radeon M370X, AMD Radeon M370X, PCIe, 2048 MB R9 R9

    Graphics card: Intel integrated Iris Pro, Intel Iris Pro,

    Memory module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020

    Memory module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020

    Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 152), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)

    Bluetooth: Version 4.4.4f4 17685, 3 services, 18 aircraft, 1 incoming serial ports

    Serial ATA Device: APPLE SM0512G, 500,28 GB SSD

    1 * crash report 1/2 - with disk hard wd

    Anonymous UUID: 86F3CDAB-DC14-3716-4084-F9E88E3A1B07

    Sam may 7 15:33:20 2016

    Panic report *.

    panic (cpu 1 0xffffff80173ce40a appellant): Kernel trap at 0xffffff8017857b9d, type 13 = General protection, records:

    CR0: 0X000000008001003B, CR2: 0 X 0000000102968000, CR3: 0 X 0000000020988000, CR4: 0X00000000001627E0

    RAX: 0XFFFFFF8044C42140, RBX: 0XFFFFFF8044D6F800 RCX: 0X00000000015D0000 RDX: 0XFFFFFF803B7A2360

    RER: 0XFFFFFF922F5CBE50, RBP: 0XFFFFFF922F5CBE70, IHR: 0 X 0000000000000000, RDI: 0XFFFFFF8044C424C0

    R8: 0 X 0000000000000000, R9: 0 X 0000000000000001, R10: 0 X 0000000000000000, R11: 0 X 0000000000000001

    A12: 0 X 0000000000000000 R13: 0XFFFFFF8044D6F800, R14: 0XFFFFFF805EC13500 R15: 0XFFFFFF803C3578E0

    RFL: 0 X 0000000000010246, RIP: 0XFFFFFF8017857B9D, CS: 0000000000000008, SS 0 X: 0 X 0000000000000010

    Lack of CR2: 0 x 0000000102968000, error code: 0 x 0000000000000000, CPU error: 0 x 1, PL: 0

    Backtrace (CPU 1), frame: return address

    0xffffff81fc175df0: 0xffffff80172dab12

    0xffffff81fc175e70: 0xffffff80173ce40a

    0xffffff81fc176050: 0xffffff80173ec273

    0xffffff81fc176070: 0xffffff8017857b9d

    0xffffff922f5cbe70: 0xffffff8017857b72

    0xffffff922f5cbe80: 0xffffff7f9919571c

    0xffffff922f5cbe90: 0xffffff80178902b5

    0xffffff922f5cbee0: 0xffffff7f991955f6

    0xffffff922f5cbf10: 0xffffff7f97d0bd08

    0xffffff922f5cbf40: 0xffffff7f991968e2

    0xffffff922f5cbf90: 0xffffff7f9b279a87

    0xffffff922f5cbfb0: 0xffffff80173c8e27

    Extensions of core in backtrace:
    com.apple.iokit.IOSCSIArchitectureModelFamily (3.7.7) [2F5D538F9]@0xffffff7f97d0b000-07D953DC-7B94-3AE8-A379-2 b 0 > 0xffffff7f97d35fff
    com.apple.iokit.IOUSBMassStorageDriver (1.0) [9C096A68-58C1-32ED-9DDB-C78F5A44D048] @0xffffff7f9918c000-> 0xffffff7f991b8fff
    dependency: com.apple.iokit.IOUSBHostFamily (1.0.1) [4C8B5BB6-6AE4-313E-B79C-AC07A4E31A2D] @0 x ffffff7f97a85000
    dependency: ffff7f97c6e000 @0xff com.apple.iokit.IOStorageFamily (2.1) [DC1AAB7C-F417-3238-BB3F-2A5B84D67B90]
    dependency: com.apple.iokit.IOSCSIArchitectureModelFamily (3.7.7) [02F5D538F9]@0xffffff7f97d0b000 07D953DC - 7 B 94-3AE8-A379-2 b
    com.apple.driver.AppleUSBStorageCoexistentDriver (3.7.1) [C0A4DC0F-B5B0-3746-AD79-80CFD31B6208]@0xffffff7f9b278000-> 0xffffff7f9b27bfff]
    dependency: com.apple.iokit.IOUSBMassStorageClass (4.0.2) [8D836A6A-BD55-3156-952E-016868BB7B A3]@0xffffff7f991c0000
    dependency: com.apple.iokit.IOSCSIBlockCommandsDevice (3.7.7) [A52F04]@0xffffff7f99050000 CFF0A65E-BE53-3509-9 d 73 - DDFB57
    dependency: com.apple.iokit.IOUSBHostFamily (1.0.1) [4C8B5BB6-6AE4-313E-B79C-AC07A4E31A2D] @0 x ffffff7f97a85000
    dependency: ffff7f97c6e000 @0xff com.apple.iokit.IOStorageFamily (2.1) [DC1AAB7C-F417-3238-BB3F-2A5B84D67B90]
    dependency: com.apple.iokit.IOSCSIArchitectureModelFamily (3.7.7) [02F5D538F9]@0xffffff7f97d0b000 07D953DC - 7 B 94-3AE8-A379-2 b
    dependency: com.apple.iokit.IOUSBMassStorageDriver (1.0.0) [9C096A68 - 58 1-32ED-9DDB-C78F5A44D 048]@0xffffff7f9918c000]

    Corresponding to the current thread BSD process name: kernel_task

    Boot args: kext-dev-mode = 1

    Mac OS version:

    15E65

    Kernel version:

    15.4.0 Darwin kernel version: Fri Feb 26 22:08:05 PST 2016; root:XNU-3248.40.184~3/RELEASE_X86_64

    Kernel UUID: 4E7B4496-0B81-34E9-97AF-F316103B0839

    Slide kernel: 0 x 0000000017000000

    Text of core base: 0xffffff8017200000

    Text __HIB base: 0xffffff8017100000

    Name of system model: MacBookPro11, 5 (Mac-06F11F11946D27C5)

    Availability of the system in nanoseconds: 9932206394651

    last load kext to 9928887455939: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fa0177000 size 32768)

    Finally unloaded kext to 402154116693: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fa0169000 size 32768)

    kexts responsible:

    com.github.osxfuse.filesystems.osxfusefs 2.3.8

    com Paragon - software.filesystems.ntfs 187.1.14

    com Cycling74.Driver.Soundflower 1.6.7

    at.obdev.nke.LittleSnitch 4354

    com.apple.driver.AppleRAID 5.1.0

    com Apple.filesystems.msdosfs 1.10

    com Apple.filesystems.autofs 3.0

    com.apple.driver.AGPM 110.21.18

    com.apple.driver.ApplePlatformEnabler 2.6.0d0

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

    com.apple.driver.AppleHDA 274.7

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com Apple.Driver.pmtelemetry 1

    com.apple.kext.AMDFramebuffer 1.4.2

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.iokit.IOBluetoothSerialManager 4.4.4f4

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.AMDRadeonX4000 1.4.2

    com.apple.driver.AppleIntelHD5000Graphics 10.1.4

    com.apple.driver.AppleHV 1

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.4f4

    com.apple.driver.AppleThunderboltIP 3.0.8

    com.apple.driver.AppleCameraInterface 5.46.0

    com.apple.driver.AppleLPC 3.1

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    com.apple.kext.AMD7000Controller 1.4.2

    com.apple.driver.AppleMuxControl 3.12.6

    com.apple.driver.AppleIntelFramebufferAzul 10.1.4

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleMCCSControl 1.2.13

    com.apple.iokit.SCSITaskUserClient 3.7.7

    com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1

    com.apple.driver.AppleUSBCardReader 3.7.1

    com.apple.driver.AppleTopCaseHIDEventDriver 86

    com.apple.driver.AppleUSBTopCaseDriver 86

    2.8.5 com.apple.iokit.IOAHCIBlockStorage

    com.apple.driver.AirPort.Brcm4360 1040.1.1a6

    com.apple.driver.AppleAHCIPort 3.1.8

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 38

    com.apple.driver.AppleACPIButtons 4.0

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 4.0

    com.apple.driver.AppleAPIC 1.7

    com Apple.NKE.applicationfirewall 163

    com Apple.Security.Quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleXsanScheme 3

    com Apple.Driver.USB.cdc.acm 5.0.0

    com Apple.kext.Triggers 1.0

    com Apple.Driver.USB.cdc.ECM 5.0.0

    com.apple.driver.DspFuncLib 274.7

    com.apple.kext.OSvKernDSPLib 525

    com.apple.iokit.IOSerialFamily 11

    com.apple.iokit.IOSurface 108.2.1

    com.apple.driver.CoreCaptureResponder 1

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.4f4

    com.apple.iokit.IOBluetoothFamily 4.4.4f4

    com.apple.driver.AppleHDAController 274.7

    com.apple.iokit.IOHDAFamily 274.7

    com.apple.iokit.IOAudioFamily 204.3

    com.apple.vecLib.kext 1.2.0

    com.apple.kext.AMDSupport 1.4.2

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.driver.AppleGraphicsControl 3.12.6

    com.apple.AppleGraphicsDeviceControl 3.12.6

    com.apple.iokit.IOAcceleratorFamily2 205.3

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.IOPlatformPluginFamily 6.0.0d7

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.AppleSMBusController 1.0.14d1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

    com.apple.iokit.IOBDStorageFamily 1.8

    com.apple.iokit.IODVDStorageFamily 1.8

    com.apple.iokit.IOCDStorageFamily 1.8

    com.apple.iokit.IOUSBMassStorageClass 4.0.2

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

    com.apple.iokit.IOUSBMassStorageDriver 1.0.0

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

    com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

    com.apple.driver.AppleHIDKeyboard 181

    com.apple.driver.AppleMultitouchDriver 304.10.2

    com.apple.driver.AppleHIDTransport 5

    com Apple.Driver.USB.cdc 5.0.0

    com.Apple.Driver.USB.Networking 5.0.0

    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

    com.apple.driver.usb.AppleUSBHub 1.0.1

    com.apple.driver.CoreStorage 517.20.1

    com.apple.iokit.IO80211Family 1110.26

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com Apple.Driver.corecapture 1.0.4

    com.apple.iokit.IOAHCIFamily 2.8.1

    com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

    com.apple.driver.usb.AppleUSBXHCI 1.0.1

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

    com.apple.driver.AppleThunderboltNHI 4.0.4

    com.apple.iokit.IOThunderboltFamily 6.0.2

    com.apple.iokit.IOUSBFamily 900.4.1

    com.apple.iokit.IOUSBHostFamily 1.0.1

    com.apple.driver.AppleUSBHostMergeProperties 1.0.1

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com Apple.Security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 417.2

    com.apple.iokit.IOStorageFamily 2.1

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 4.0

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com Apple.KEC.pthread 1

    com Apple.KEC.corecrypto 1.0

    com.apple.kec.Libm 1

    Model: MacBookPro11, 5, MBP114.0172.B09 of BootROM, 4 processors, Intel Core i7, 2.5 GHz, 16 GB, MSC 2.30f2

    Graphics card: AMD Radeon M370X, AMD Radeon M370X, PCIe, 2048 MB R9 R9

    Graphics card: Intel integrated Iris Pro, Intel Iris Pro,

    Memory module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020

    Memory module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020

    Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 152), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)

    Bluetooth: Version 4.4.4f4 17685, 3 services, 18 aircraft, 1 incoming serial ports

    Serial ATA Device: APPLE SM0512G, 500,28 GB SSD

    USB device: USB 3.0 Bus

    USB Device: Card reader

    USB device: Samsung laptop M3

    USB device: USB3.0 Hub

    USB device: My book 1230

    USB device: USB 10/100/1000 LAN

    USB device: My book 1230

    USB device: Apple keyboard / Trackpad

    USB Device: USB Bluetooth host controller

    USB device: USB 2.0 Hub

    USB device: Has my passport 070

    Bus crush: MacBook Pro, Apple Inc., 27.1

    2 * crash report 2/2 - with drive hard samsung

    Anonymous UUID: 86F3CDAB-DC14-3716-4084-F9E88E3A1B07

    SAM 7 May 15:43:38 2016

    Panic report *.

    panic (cpu 6 0xffffff8005d79bda appellant): 'wire_count == 0, m = 0xffffff801fb85b00, obj = 0xffffff80424cc690\n"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.40.184 /osfmk/vm/vm_pageout.c:6973 '.

    Backtrace (CPU 6), frame: return address

    0xffffff91f72bb980: 0xffffff8005cdab12

    0xffffff91f72bba00: 0xffffff8005d79bda

    0xffffff91f72bbd90: 0xffffff80062c6319

    0xffffff91f72bbdf0: 0xffffff7f881e0edb

    0xffffff91f72bbe10: 0xffffff7f881e0f50

    0xffffff91f72bbe30: 0xffffff80062b5958

    0xffffff91f72bbea0: 0xffffff80062b92e3

    0xffffff91f72bbf00: 0xffffff8005d0f1ea

    0xffffff91f72bbfb0: 0xffffff8005dc8e27

    Extensions of core in backtrace:
    com.apple.driver.DiskImages (417.2) [567D420E-7DF9-3441-AE2B-5C13DA017E7E] @0xfffff f7f881df000-> 0xffffff7f881f7fff
    dependency: ffff7f8666e000 @0xff com.apple.iokit.IOStorageFamily (2.1) [DC1AAB7C-F417-3238-BB3F-2A5B84D67B90]

    Corresponding to the current thread BSD process name: kernel_task

    Boot args: kext-dev-mode = 1

    Mac OS version:

    15E65

    Kernel version:

    15.4.0 Darwin kernel version: Fri Feb 26 22:08:05 PST 2016; root:XNU-3248.40.184~3/RELEASE_X86_64

    Kernel UUID: 4E7B4496-0B81-34E9-97AF-F316103B0839

    Slide kernel: 0x0000000005a00000

    Text of core base: 0xffffff8005c00000

    Text __HIB base: 0xffffff8005b00000

    Name of system model: MacBookPro11, 5 (Mac-06F11F11946D27C5)

    Availability of the system in nanoseconds: 252332762602

    last load kext to 126650507267: com.github.osxfuse.filesystems.osxfusefs 2.3.8 (addr 0xffffff7f8eb54000 size 90112)

    Finally unloaded kext to 187101397642: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8a952000 size 8192)

    kexts responsible:

    com.github.osxfuse.filesystems.osxfusefs 2.3.8

    com Paragon - software.filesystems.ntfs 187.1.14

    com Cycling74.Driver.Soundflower 1.6.7

    at.obdev.nke.LittleSnitch 4354

    com Apple.filesystems.autofs 3.0

    com.apple.driver.AGPM 110.21.18

    com.apple.driver.ApplePlatformEnabler 2.6.0d0

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.AppleHDA 274.7

    com.apple.kext.AMDFramebuffer 1.4.2

    com Apple.Driver.pmtelemetry 1

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.driver.AppleIntelHD5000Graphics 10.1.4

    com.apple.iokit.IOBluetoothSerialManager 4.4.4f4

    com.apple.AMDRadeonX4000 1.4.2

    com.apple.driver.AppleCameraInterface 5.46.0

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleHV 1

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.4f4

    com.apple.driver.AppleLPC 3.1

    com.apple.driver.AppleSMCLMU 208

    com.apple.driver.AppleThunderboltIP 3.0.8

    com.apple.kext.AMD7000Controller 1.4.2

    com.apple.driver.AppleMuxControl 3.12.6

    com.apple.driver.AppleIntelFramebufferAzul 10.1.4

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

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