Color Laserjet pro m252dw: print off center

My printer prints slightly biased (as too far to the right). I did the alignment test and tried to solve the problem by adjusting printing to several mm to the left, but it does not work. I am trying to print labels with graphics that contain a border of circle-because the page is printing off center seem no good labels. I print on sticker paper for labels and have used several different programs label to print from, and all have the same resulf of centred off the coast. Any suggestions? Help would be very appreciated!

Hey @OldSoulA,

Welcome to the Forums of HP Support!

I understand that you have a problem of quality when printing labels from your computer Windows 8.1 to your HP Color LaserJet Pro M252dw. I would like to help you today with this problem of printing the label. Thank you for all the troubleshooting steps you tried before reaching out for support. At this point, I'm going to make sure that the labels that you are printing on conform to the specifications of your HP Laserjet Printer. Once you confirm that the labels you are using are supported, we will miss some tests in order to check if this central issue is caused by the type of paper or a problem of setting. Please follow the steps below.

Step 1: Check paper:

According to the specifications of your HP Laserjet Printer, the following labels are supported:

  • You can load up to 50 sheets of labels into the tray at 1 time. Do not exceed 50 sheets
  • Avoid mixing media into the tray with paper. Avoid labels on top of plain white paper in your loading tray
  • Avoid using labels that are separated from the backing sheet, wrinkled or damaged in any way
  • Do not use labels that have exposed the carrier sheet
  • Do power not more than once a sheet of labels into the printer
  • Avoid printing on both sides of the labels
  • Avoid printing on sheets which the labels have been removed
  • Make sure that you use the specific Laser as adhesive labels can damage internal components in your machine.

Once you have confirmed that the paper of the label that you are using is meet the specifications of your printer can you please move to the next step.

Step 2: Print Self Test:

  1. Load of the plain white paper in your paper tray
  2. On the front panel of your printer then drag your finger to the left and select configuration
  3. Under the menu Setup touch Service
  4. Tap the cleaning Page
  5. Print a cleaning Page now. This page should show the colored lines centered

Check the alignment of the present report.

  • The colored lines appear centered?
  • Printing documents from your computer on plain white paper print centered?

Please reply to this message with the result of your troubleshooting so far. Once I have the results of your troubleshooting with the answers to my questions above, I'll be more than happy to provide additional assistance for this problem. I look forward to hear from you!

Tags: HP Printers

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