Magic Mouse 2 loses connection

Similar Questions

• the magic mouse 2 loses connection

  My magic mouse 2 is loaded (88%) and connected via bluetooth to my macbook pro (late 2011, OS X El Capitan 10.11.4).) Sometimes it loses connection and after a short time reconnects, what should I do for him have always connected, I mean without capricious disconnections?

  Hello heide1,

  Thank you for using communities Support from Apple!

  I understand that your Magic Mouse 2 going through temporary disconnects and stops responding intermittently. We know that situations of this kind can be frustrating, but we are here to help.

  To begin troubleshooting, I suggest to read and work through the steps in the following article.

  Your mouse or your keyboard intermittently not responding

  Follow these steps if your mouse or your keyboard sometimes stops responding temporarily.

  Click or press a key

  • Click on the mouse or trackpad, or press a key on the keyboard to reconnect the device to the computer. It may take a while for the device to respond.

  Search for interference of signals

  • Wireless networks that operate on 2.4 GHz can cause interference. Move base stations of phone wireless, microwave ovens and other appliances of 2.4 GHz far your Mac if you suspect interference.
  • Keep devices wireless to 10 meters (30 feet) of your Mac.
  • Avoid putting metal objects between your wireless device and your Mac.

  If your Apple wireless mouse, keyboard or trackpad doesn't work as expected - Apple Support

  See you soon!

• Is the mouse Magic Mouse from Apple, a Wi - Fi connection or a Bluetooth device?

  I use a final model of the Apple Magic Mouse with my latest model MacBook and OS X and I think it's very nice design the Magic Mouse is useless for my needs but it is not accurate at all.

  I found that the mouse is very difficult to manage these moments I need to move the mouse slowly as 1 to 5 pixels, I can feel that the mouse does not respond immediately when I start moving it after a few seconds of inactivity.

  I use a very old super cheap Microsoft mouse (wired) and it is very functional, but of course not as nice as the Magic Mouse

  After exploring all settings and configurations of the Apple Magic Mouse, I would essentially mouse either USB or Wi - Fi alternatives, but in the meantime I told us the Apple Magic Mouse uses Bluetooth technology which is not as good and accurate as Wi - Fi.

  Plug mouse says it uses Bluetooh and wireless so now I'm confused and I was wondering if there is anyone here who might give clarification about this.

  No Wi - Fi.

  http://www.Apple.com/shop/product/MLA02LL/A/magic-mouse-2

  "Connections and Expansion:

  Bluetooth

  Port of lightning

  Wireless.

  ('Wireless' does not necessarily mean a Wi - Fi connection.)

• the magic mouse disconnects regularly

  Since last week my Magic Mouse is losing connection with my iMac (OS X Sierra) pretty regularly--several times each hour, sometimes more often - the connection is only lost for 5-10 seconds, but it's a lot of time when you're trying to work. Anyone else had this problem and had been able to find a solution?

  If your Magic Mouse is version 1 (with batteries), it won't be to fully integrate with Sierra.   You can buy Magic Mouse 2 for that.   Because all future operating systems need, you may as well buy now.

• Magic Mouse 2 does not work

  I bought a magic mouse 2 and connected to the computer, but the computer can't find it. Button / mouse start stop is on (green), but nothing happens. My version is OS X Yosemite 10.10.5

  Thank you!

  You need to upgrade your system to El Capitan 10.11.3 before your magic Mouse2 will work properly.

• the magic Mouse loses connection

  I have an iMac 21.5 "running 10.11.6. Recently, I added a to an existing stereo system bluetooth connectivity so I could broadcast on the system. By the way since then I lose my connection to the mouse. I get "connection lost" notification even if the mouse is sitting idle without hands even near him. I tried the suggested pieces of paper, battery replacement and any other thing, I found displayed. Nothing works. As I was typing that I got the message several times, and I'm not even using the mouse! I have another computer in another location and plan to try to see if the problem changes switching. I suspected that the additional bluetooth device could be the culprit, but I tried to unplug and had the same results. It is not a problem with another computer running the same operating system, even if a year or two older hardware. The intermittent mouse problem existed before, but I've lived with him because he doesn't seem to be that bad. Now, I have moved and am in an apartment complex and wonder if there is an interference cause me pain. I do not know to replace the mouse by a non Apple device can solve the problem or if I need to use a WIRED one remedy! The keyboard has never given me problems and with the exception of the low battery notification, it has worked perfectly.

  Hello...

  May be corrupted Bluetooth preferences.

  Open a Finder window. In the Finder menu bar, click go > go to folder

  Type or copy paste the following text:

  / Library/Preferences/com. Apple.Bluetooth.plist

  Click OK, and then place the com.apple.Bluetooth.plist file in the trash.

  Can it match the Magic Mouse > OS X El Capitan: use an Apple wireless mouse

  If this does not help, because you are having problems with the battery, Reset System Management Controller (SMC)

• Magic Mouse 2 keeps losing connection

  Hi, I use an iMac nine 5 k, v10.11.5 El Capitan

  Whenever I use the mouse will randomly lose connection for about 5-10 seconds and then reconnect. It also happens with the keyboard sometimes. More than 90% battery levels

  Can I do about it? It really disrupts my workflow.

  Thank you

  Hello miles M.

  I'll try to answer your question, but I'll have to make some assumptions.   Unlike many, you have correctly filled out your profile and it helps.

  For example;  I see that in addition to the MacBook Pro (running El Cap), you have an iMac (running El Cap) and a Yosemite iMac running.   They are all in the same room a lot of the time, like when your problem occurs?   Then, the mice.   At least one must be Magic Mouse 2, but it will be Magic Mouse 1.   They are close together?   If one of the above is true, it is most likely that you have an interference problem.   And where the mouse is the problem my assumption is the Magic Mouse 2.

  The first thing to do is to try to isolate the Magic Mouse the part 1.   Turn off the iMac of Yosemite loaded, remove any tablets Wacom and pens and other and tested of the Magic Mouse 2 with the new iMac.

  Now, my imagination is not exact, so where things are differently, let me know so that we can talk our way through it.

• After the update of Sierra: not to Disable Trackpad with Magic Mouse connected

  Hello

  After that I updated to macOS Sierra on my MacBook Pro the Trackpad is not disable mouse connected with Magic.

  Feature: MacBook Pro retina 15 inches (end of 2014) on macOS Sierra.

  Since the update, I noticed that my stays compatible with my Magic Mouse connected after built-in trackpad window connection.

  In system-> accessibility-> mouse and Trackpad preferences, I have not "ignore the built-in trackpad when mouse or trackpad wireless is present". If I switch it off and on again once again, the parameter will be.

  However, once I lock the device (user name right-> connection... window) and reconnect, the trackpad works. You must pass the parameter each time.

  Is this a bug of Mac OS Sierra (can't find anything) or am I missing something? I am aware that the trackpad is reactivated at the login window, but before it will deactivate after logging in.

  I don't use Magic Mouse, but I have USB Wired mouse and I have the same problem since installing Sierra.

  I have the box ticked, but I must go and clear the check box and then save.

  I have to use a mouse all the time because my trackpad goes haywire and I wasn't able to find a solution for this. It moves its own and open stuff on its own.

• Magic Mouse connected but no display on screen pointer

  Just pass on my iMac and Magic Mouse and not even connected. Mouse as connected but shows there is no pointer arrow on the screen. Please notify. If the mouse is broken how can I shut down the computer?

  What happens when you connect a USB mouse, if you don't please borrow or buy one, they are very cheap.

  Also, did you follow the troubleshooting steps in https://support.apple.com/en-us/HT204621

• I can't access my iMac, is locked and the keyboard will not connect. Magic mouse works OK. What should I do?

  Hello, how can I access my iMac that is locked and the keyboard will not match (new batteries and LED is blinckin). The Magic Mouse works OK. What should I do?

  Buy or borrow a USB keyboard and connect you with that. Once logged in go to your bluetooth preferences and pair it with the keyboard.

• Magic Mouse 2 connect only with basic functions

  I bought a new mouse Magic 2 within 5 years, one packed and thought the option cooldown better to replace the batteries. He connects to his macbook with bluetooth fine but only has the basic movement and click functions, properties of the mouse only shows base none of the magic mouse functions. I connect to my macbook, and all right, slide, tap twice etc. Question is how to operate on the other macbook when its old mouse was working well until he fell.

  The other Macbook on El Capitan, the Magic Mouse 2 is compatible with El Capitan and beyond.

• the magic mouse 2, connection fails

  My Magic Mouse 2 (new product) is 'connected', but I don't get the option of use or activate this.

  If you always use Yosemite, which is more likely to be the reason.   You need to upgrade your computer to El Capitan, i.e. 10.11.3.   Your machine should accept this OS smoothly.

• HP x4000b mouse - lose connection every few minutes with the HP Envy 17

  I just got a laptop Envy windowns 8.1 and the bluetooth mouse HP x4000b. The mouse lose connection every few minutes, (no connection with the bluetooth in the computer)

  Do you think is the problem of the computer (bluetooth) or the mouse?

  Hi elistephanie,

  I regret that, after exchanges of the mouse, you always have this difficulty.

  As you did on the original mouse troubleshooting and switch the mouse makes no difference, I suggest contacting HP support for further assistance.

  Please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number Plan of the Technical Support site .

• Wireless magic mouse

  Why my wireless magic Mouse loses connection 80% of the time?

  Hey marthac56.

  I understand that you are experiencing some connection problems with your Magic Mouse Wireless. I have an article for you with a few suggestions that may help you resolve this issue:

  Your mouse or your keyboard intermittently not responding

  Follow these steps if your mouse or your keyboard sometimes stops responding temporarily.

  Click or press a key

  • Click on the mouse or trackpad, or press a key on the keyboard to reconnect the device to the computer. It may take a while for the device to respond.

  Search for interference of signals

  • Wireless networks that operate on 2.4 GHz can cause interference. Move base stations of phone wireless, microwave ovens and other appliances of 2.4 GHz far your Mac if you suspect interference.
  • Keep devices wireless to 10 meters (30 feet) of your Mac.
  • Avoid putting metal objects between your wireless device and your Mac.

  Your mouse or trackpad is not follow as planned

  Wireless mouse Apple Magic Mouse and Magic Mouse 2 can be used on most smooth surfaces; However, if you track problems, try these options:

  • Choose System Preferences from the Apple menu, then choose mouse. Set the tracking slider to adjust the speed of the pointer when you move the mouse.
  • Try to use another surface to see if the tracking improves.
  • Return the mouse and inspect the sensor window. Use compressed air to gently clean the window of the sensor if dust or debris.
  • If several Bluetooth wireless devices are used nearby, try to disable them one at a time to see if the problem improves. Bandwidth intensive devices could affect tracking.

  Learn more about what to do if your trackpad is not followed correctly.

  If your Apple wireless mouse, keyboard or trackpad doesn't work as expected - Apple Support

  https://support.Apple.com/en-us/HT204621

  Be vigilant and thank you for visiting the communities of Apple Support.

• Magic Mouse works only with the latest el capitan

  Why Apple is not the problems with El Capitan (10.11.6) and it's Magic Mouse? The only way is connected to my MacBook Pro is to remove the com.app.bluetooth.plist at the end of each session and even that does not always work. When it is finally connected, the mouse connects and reconnects constantly during the session. The mouse is an Apple product, and Apple does not seem to recognize the problem or give anyone a viable solution.

  Determine that the problem is inherent in the software is an act of faith (there is no batches of messages here with the same problem).

  Try resetting the SMC and the NVRAM.

  Barry