Wireless magic mouse

Why my wireless magic Mouse loses connection 80% of the time?

Hey marthac56.

I understand that you are experiencing some connection problems with your Magic Mouse Wireless. I have an article for you with a few suggestions that may help you resolve this issue:

Your mouse or your keyboard intermittently not responding

Follow these steps if your mouse or your keyboard sometimes stops responding temporarily.

Click or press a key

  • Click on the mouse or trackpad, or press a key on the keyboard to reconnect the device to the computer. It may take a while for the device to respond.

Search for interference of signals

  • Wireless networks that operate on 2.4 GHz can cause interference. Move base stations of phone wireless, microwave ovens and other appliances of 2.4 GHz far your Mac if you suspect interference.
  • Keep devices wireless to 10 meters (30 feet) of your Mac.
  • Avoid putting metal objects between your wireless device and your Mac.

Your mouse or trackpad is not follow as planned

Wireless mouse Apple Magic Mouse and Magic Mouse 2 can be used on most smooth surfaces; However, if you track problems, try these options:

  • Choose System Preferences from the Apple menu, then choose mouse. Set the tracking slider to adjust the speed of the pointer when you move the mouse.
  • Try to use another surface to see if the tracking improves.
  • Return the mouse and inspect the sensor window. Use compressed air to gently clean the window of the sensor if dust or debris.
  • If several Bluetooth wireless devices are used nearby, try to disable them one at a time to see if the problem improves. Bandwidth intensive devices could affect tracking.

Learn more about what to do if your trackpad is not followed correctly.

If your Apple wireless mouse, keyboard or trackpad doesn't work as expected - Apple Support

https://support.Apple.com/en-us/HT204621

Be vigilant and thank you for visiting the communities of Apple Support.

Tags: Peripherals

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    Thank you for using communities Support from Apple!

    I understand that your Magic Mouse 2 going through temporary disconnects and stops responding intermittently. We know that situations of this kind can be frustrating, but we are here to help.

    To begin troubleshooting, I suggest to read and work through the steps in the following article.

    Your mouse or your keyboard intermittently not responding

    Follow these steps if your mouse or your keyboard sometimes stops responding temporarily.

    Click or press a key

    • Click on the mouse or trackpad, or press a key on the keyboard to reconnect the device to the computer. It may take a while for the device to respond.

    Search for interference of signals

    • Wireless networks that operate on 2.4 GHz can cause interference. Move base stations of phone wireless, microwave ovens and other appliances of 2.4 GHz far your Mac if you suspect interference.
    • Keep devices wireless to 10 meters (30 feet) of your Mac.
    • Avoid putting metal objects between your wireless device and your Mac.

    If your Apple wireless mouse, keyboard or trackpad doesn't work as expected - Apple Support

    See you soon!

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    Follow these steps to configure your Magic Mouse 2, Magic Keyboard or Magic Trackpad 2:

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    Apple feedback • comments support • return of products

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    3. The device appears in the Bluetooth preferences and automatically pairs with your Mac.
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    Take care

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