Malfunction of the mouse to a software problem?

I have a desktop Dell 32 bit PC running Vista Home Premium Service Pack 2.  For several days, I have been a few problems: when I handle the mail, if I click to remove a particular email sometimes one or two adjacent emails will be deleted.  When I write a note and skip a letter in a Word and go to make a correction using the slider, rather than let me do an insert, the nuances of software the letters to the right or left of the way we use it to delete a Word.  If I keep clicking the mouse and moving the slider back later, I'll get Gets the insert arrow.  Also, when I click on the message in the Inbox in addition to seeing the message dispalyed in its usual position below, I also get a second copy of it in a second window "average" that covers partially the first copy.  Although frequent, it does not invariably.  The latter problem also occurs when I use my word processor.  I thought that, maybe, my software is corrupted but then maybe his equipment.  Any ideas on that?  Thank you...

Hi sjh001,

1. what email software do you use?

2. did you of recent changes on the computer?

3. what type of mouse you are using?

It is possible that some third-party programs installed on the computer is causing the problem.

As a work around, I would suggest that you perform a clean boot and check.

To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below to learn more about how to clean boot.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

If the previous step fails, then I suggest that you connect a different mouse to the computer and check if the problem persists.

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

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