Malware "Top case".

Hello

I have a problem with the malware "Top case". It highlights search terms that I recently used in regular text on a Web site, put in capital letters and place a green icon on the right with an arrow. It gives me the name of the program "Top case" when I move the cursor over the word. I ran Malawarebytes yesterday, but the problem persists. The malicious software could come from the version of the computer of the Whatsapp application. I also downloaded (official) trial versions of Adobe products recently. I have tried resetting Safari and updated my iMac to El Capitan just yesterday (the macbook a few weeks back), in the hope that would be to remove the malware, but have not had success.

I'll attach screenshots of the demons of launch and run agents as well as active links. Is that what I can do, or would it be useful to reset the macs?

Thanks for your help!

A

You have installed one or more variants of the Trojan "VSearch. Please inactivate them as follows. This procedure leaves a few small files behind, but they have no effect, and trying to delete all them would be much more trouble that it's worth.

This malware has many variations. Anyone else find that this comment should not expect that it is applicable.

Back up all data before proceeding.

VSearch variant you regenerates itself if you try to remove it when it is run. To remove it, you must first start in safe mode temporarily disable the malware.

Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for other instructions.

When running in safe mode, load the web page and then triple - click anywhere in the line below to select:

/Library/LaunchDaemons

In the Finder, select

Go ▹ go to the folder...

from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

A folder named "LaunchDaemons" will open. Press command-2 key combination to select the display of the list, if it is not already selected.

There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. Files that belong to an instance of VSearch will have the same date of change for a few minutes, then they will be grouped together when you sort the folder this way, which makes them easy to identify.

Inside that folder, there are one or more elements whose name starts like this:

com Apple.

There are also one or more items with a name in three parts of this form:

com.something.plist

and of this form:

com.something .net - preferences.plist

where something is a string empty of letters, different in each case. Typical examples are:

com.hemolymphatic .net - preferences.plist

com.semifasciaUpd.plist

com.ubuiling.plist

Drag all items in the basket. You may be prompted for administrator login password.

Restart the computer and empty the trash.

Reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

▹ Safari preferences... ▹ General

and click on

Set on the current Page

If you use Firefox or Chrome web browser, remove the extensions or add-ons that you don't know that you need. When in doubt, remove all of them.

If you are not sure whether a file is part of the malware, order the contents of the folder by date modified, not name. Malicious files will be grouped together. There could be more than one such group. A file dated years in the past is not part of the malware. A folder in date dated Middle an obviously malicious cluster is almost certainly too malicious.

If the files come back after you remove the, they are replaced by others with similar names, then either you didn't start in safe mode or you do not have all the. Try again.

B

The product of "Malwarebytes" could not remove the malware. That's what you always expect from these products: failure. I suggest that you remove the instructions of its developer and never install software "anti-malware" or "anti-virus" again. Based on these software for your safety is a dangerous mistake. Security lies in safe computing practices, not the software. Ask if you want advice.

C

'CleanMyMac' is a scam and a frequent cause of instability and poor performance. Depending on which version you have, the developer's instructions may not completely uninstall. Please follow these instructions, then do as below.

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select this option:

/Library/LaunchDaemons/com.macpaw.CleanMyMac3.Agent.plist

Right-click or Ctrl-click on the highlighted line and select

Services ▹ reveal in Finder (or just to reveal)

the contextual menu.*, a file can open with a selected item. If so, move the selected item to the trash. You may be prompted for administrator login password.

Repeat with this line:

/Library/PrivilegedHelperTools/com.macpaw.CleanMyMac3.Agent

Restart the computer and empty the trash.

You may also delete one or more of these elements in the same way:

~/Library/LaunchAgents/com.macpaw.CleanMyMac.helperTool.plist
~/Library/LaunchAgents/com.macpaw.CleanMyMac.volumeWatcher.plist
~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist

Never install "CleanMyMac" or something like that.

* If you do not see the item context menu copy the selected text in the Clipboard by pressing Control-C key combination. In the Finder, select

Go ▹ go to the folder...

from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

Tags: Mac

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