Max and LabView can communicate with the device series

I'm trying to connect a balance Mettler - Toledo JL - 6001 to my computer as an entry for a LabView program through a RS-232 to USB line.

In MAX, I get sometimes (but not always) the error message "the resource works correctly, but VISA cannot currently access."

On the general tab for this port, I get the message' VISA returned this camera when searching for resources, and MAX was able to use VISA to analyze the resource name.  The resource was busy, so MAX could not successfully log on VISA to the device. »

In LabView, the program runs, but I get all zeros as output which is definitely not correct.

I tried deactivation and activation then the port. I tried making sure that no other program is using the device, and then restarting the computer.

I'm not sure I have the correct driver installed for this scale (MTT coach), (they do a lot of balances and some pilots and was not sure than to use). I don't know if that makes a difference in MAX.

A few tips for how to get balance and the MAX to communicate? Also, I know almost nothing about the transfer of digital data / series a response very dumbed down would be greatly appreciated.

Thanks in advance,

Joanna R Murphy

Hello Joanna,

Please take a look at this white paper. There are several solutions for this error.

Best,

Carmen C.

Tags: NI Hardware

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