MFC-7360N installation problem

I'm having trouble installing the printer in Asus X55C running Windows 8. I have updated Windows, tried two ports (black and blue), but the laptop seems to refuse to recognize the USB port, display this error message:

This device cannot start. (Code 10)

{Operation failed}
The requested operation failed.

Help, please

Hello

The error you get messages can be due to out-of-date, corrupt or incompatible drivers or device configuration problem, software or operating system update the question.

The Code 10 error applies mainly to the problems of hardware driver and devices or compatibility problems between the drivers of equipment and additional software that is installed in Windows.

I suggest you to follow the steps and check whether these measures are useful for resolving the issue.

The Brother MFC-7360N device is compatible with Windows 8, you can check the link for more information.

http://www.microsoft.com/en-in/windows/compatibility/win8/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=win8&Locale=en-in&TextSearch=MFC-7360N&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14

Method 1: you can follow the procedure to run the hardware and devices troubleshooter. This troubleshooting will help you solve the problems with the hardware and devices.

a. press Windows + W on the keyboard.

b. type Troubleshooting in the "search" tab and press enter.

c. click show all on the left panel.

d. click on hardware and devices, new window will popup.

e. follow the instructions on the screen.

Method 2: you can see the link to add the device to the computer.

Add, view, and manage your devices and printers

http://Windows.Microsoft.com/en-in/Windows-8/install-view-manage-devices-Printers

Method 3: You can also check the link for additional troubleshooting steps. What happens if a device is not installed correctly?

http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

Method 4: the most common resolution for Code 10 is to update the drivers associated with the device.

I suggest you to download the drivers from the following link and install.

http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/DLF/download_top.html?reg=us&c=us_ot&lang=en&prod=mfc7360n_all

If please get back to us and let us know if this helps to resolve the issue.

Tags: Windows

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