Microsoft Arc Keyboard does not

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• Arc keyboard does not work with Apple Macbook Pro 15 "with 10.6.7

  I myself come a set of Arc keyboard to go with my Macbook Pro. Unfortunately, he does not play well.

  Installed the intellitype pro 8 and restarted. I have no command button, even if I enabled the ability to move between the window and the alt key to be the same as the Mac keyboard.
  Rebooted a couple of times, but does not help. Reinstall the back always the same result. Best of all, no way to remove the installation.  Help please...
  Hello
   
  I suggest you to contact support Apple reclassification of this issue. Please my brother link below:
  http://www.Apple.com/support/
  See also below link using addidtional:
  http://www.Microsoft.com/hardware/mouseandkeyboard/support/default.mspx 

• Microsoft Arc Mouse does not work properly.

  Original title: arc mouse problem

  I have an arc mouse. When I turn on the computer it works, but when everything started the pointer just stops and of course the mouse does not respond. I tried several times to uninstall and then install the drivers again and restuarted the computer.the butteries are new.what can do?

  Hello

  Thanks for the reply.

  I suggest you to contact technical support for Microsoft Hardware to improve the assistance.

  Visit the link to contact the material Support

  http://www.Microsoft.com/hardware/en-us/support/contact-us

  Using the windows-related issues feel free to post on Microsoft Community.

• Microsoft Wireless Multimedia Keyboard does not completely work in Vista

  I have the MS Wireless Multimedia Keyboard 1.1 installed on my PC.

  I recently had a few separate issues with my computer and technology at Geek Squad did some work cleaning on my PC for best performance and to get rid of a bad program.  I am running Vista SP2.

  On my keyboard, there are a series of buttons on the top which opens to different folders, or programs.  I had to open Excel and open Word.  The others are default Media Player, email, IE 8, My Documents and my pictures.  Everything worked correctly and opened the program folder / to, before cleaning.  Now mail, IE 8, and Media Player buttons still work, but others did not.  However if I open the Microsoft Keyboard program buttons become functional and remain so until I restart the computer. The keyboard works fine otherwise.  Y at - it a boot option which can have been withdrawn inadvertently during the cleaning process, which is the cause and if so how can I have reconstitute?

  Thanks for any help.

  Hi BCfromKY,

  To test the response of the keys on the keyboard, use the Microsoft keyboard Diagnostics (MS Key), a utility program that is included with the Microsoft IntelliType software. To use MS Key, follow these steps.

  Note the MS key utility is only supplied with the version of the Microsoft IntelliType 1.1 and later versions. If you do not have Microsoft IntelliType installed, you can visit the following Microsoft Web site to install this software:

  http://www.Microsoft.com/hardware/download/download.aspx?category=MK (http://www.microsoft.com/hardware/download/download.aspx?category=MK)

  Start Microsoft Keyboard Diagnostics. To do this, use one of the following methods:

  a. Click Start, click principally made programs, accessories and then click Run.

  (b) in the Open box, type mskey and then click OK.

  c. If you get no response in MS Key on your keyboard, test the keyboard on another computer. If the keyboard does not work on another computer, see the "Références" section for more information on how to contact Microsoft Supplemental parts to get a replacement.

  For more information, you can consult the following article:

  Troubleshoot wired keyboards that do not or only the erroneous characters category

  http://support.Microsoft.com/kb/258826/en-us

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Microsoft Arc Keyboard not recognized by the keyboard software

  Hello

  I recently bought an arc keyboard. Although the keyboard works fine, it is not recognized by the software intelitype.

  When I run the software (downloaded from the support section of the arc keyboard), the key settings tab says "no keyboard microsoft usb not detected"

  The Hardware tab says:

  "HID keyboard device.

  Manufacturer: (Standard Keyboard)

  Location: On the Microsoft Hardware USB keyboard

  Device: This device works correctly

  ***

  This is a wireless keyboard, it works, but I can not find a bluetooth device that is associated with the wireless.

  Reinstall the hard and software do not solve everything and I could not find a solution on the web.

  I am running Windows 7, 64-bit.

  I could use some help here!

  Thank you

  Hans

  Hello Hans,.

  Thanks for posting your query in Microsoft Community.

  I understand that the IntelliType software is not able to detect the keyboard of the CRA. The question could arise for various reasons, including a faulty hardware, damaged driver etc. I would suggest trying the following methods and check if they help to solve the problem.

  Method 1:

  Run the hardware and devices troubleshooter. It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.
  Open the hardware and devices Troubleshooter

  If the issue still not detected or resolved, proceed to the next method.

  Method 2:

  I suggest you try to install TWO software provided for Windows 7 in the following link of support for Microsoft Arc Keyboard. Check if the keyboard is detected.

  Microsoft Accessories: keyboard Arc

  If the problem persists, I suggest you refer to the following article which allows troubleshooting of common keyboard problems.

  Troubleshooting: keyboards

  Hope this information is useful. Let us know if you need more help, we will be happy to help you.

• Microsoft MultiMedia 1.1 wireless keyboard does not work - Windows 7 64 bit

  Keyboard does not work.  Does not enter any data.  Battery is good, the wireless signal is good.  Tested on another computer and does not work there either.  Tried to uninstall, reinstall and checked for driver updates. Original installation disk is incompatible with Windows 7.  Message says device is working, but the keyboard is "dead."

  Appreciate the suggestions, pls.  TX

  Not a good sign that it does not work on another computer. Go to control panel > devices and printers. If the keyboard doesn't appear as an installed device, think of it as dead and buried.

  Windows identifies devices of small IC boards inside the devices and guess they are ok. Windows cannot do is determine if the keyboard membrane makes contact with the small IC Board...

• Satellite A210 - 17l - keyboard does not respond

  Hello

  I have a problem that is driving me crazy.
  When I press F2 or F12 to switch on the keyboard behaves as it should.
  However if trying to load a Boot CD or Usb car via the options F12, the device is recognized
  but click on any other key, the cursor just sits there intermittently at me and the keyboard does not respond.
  What makes strange, is that an external keyboard is recognized but the mirrors one internal.
  I have the latest version of the bios update.

  F2 in the bios - ok keyboard.
  Start in win7 - keyboard ok.
  Insert bootable back disk via F12 option-charges but no keyboard reagent.
  I think a partial corrupt bios
  Someone has ideas about problem or even a solution.

  Posted by mr.pound
  

  but click on any other key, the cursor just sits there intermittently at me and the keyboard does not respond.

  And what should happen on this stage?

  For me, this looks like a problem with your startup disk.
  I installed OS using different disks of Microsoft or USB recovery media and all you have to do is click on most of the time on the button NEXT.

  If the keyboard works in BIOS and Windows, I see no problem with the keyboard there.

• Keyboard does not work under Vista on Satellite L300D

  Dear readers,

  I have a Satelite L300D with Windows Vista 32 bit Home Premium. It is about 5 months and so far I have not had problems.

  Today, I started the book and noticed that I was not able to type my password for Windows.
  I thought, there must be a problem with the keyboard and restarted the laptop.
  I tried to enter the Bios and I wonderd, keyboard worked as expected it. Back to Vista, the keyboard does not work yet.

  I rebooted again and activated Capslock befor the Windowsstartup and looked at the LED.
  Just after the appearance of the Windowslogo, Capslock off a keyboard was dead.
  So I thougt it must be a driver error. I deleted the two driver files Hardware-Director told me where the drivers keyboard, rebooted twice a keyboard had returned to work, but only until the next reboot.

  So I decided to make the recovery of HARD drive and reinstall Windows, thinking, this should fix the problem.

  But it's still there.

  Is there someone who could help me? If this is an error of the driver, is should have disappeared when the laptop is in a State of delivery, right?

  I would be very happy for any advice or help

  Greetings from Berlin

  Thomas

  PS: I want to say sorry for my bad English... :-)

  Hey mate

  > It's about 5 months and until now I didn't have problems.

  I wonder why this keyboard problem happened after 5 months of use?  :|
  This means that this keyboard worked fine using the Vista and the Toshiba Recovery disk operating system but recently stopped working if the Microsoft OS is running.

  In my eyes it s a hardware issue ok, it s really strange that you can use it in the BIOS and the Linux system. But I recommend to contact the ASP (certified partner) in your country and ask if the technician could test with the new keyboard.

  I think that your warranty is valid and therefore everything must be covered by the warranty!

  Good luck

• HP Pavilion g7-1365dx: wireless keyboard does not work.

  I have a combination and connected mouse microsoft wireless keyboard to my laptop.  The mouse recently 'died' and replace the batteries with new Energizer batteries did not help.  I bought a new Logitech mouse and installed the new USB connector and the mouse worked flawlessly.  However, the wireless keyboard does not work now.  If I reinstall the 'old' or the original USB, the wireless keyboard connector works fine.  The new mouse does not work with the original USB connector.  So now I have two USB connectors that are connected to the computer to make the functional keyboard and mouse.  Is there a solution to eliminate one of the USB connectors?  I realize that the brand of the mouse and keyboard are different.  This is the problem and if so can it be fixed?

  CJB - 10 wrote:

  I have a combination of microsoft wireless keyboard and mouse connected to my laptop.  The mouse recently 'died' and replace the batteries with new Energizer batteries did not help. I bought a new Logitech mouse and installed the new USB connector and the mouse works perfectly.  However, the wireless keyboard does not work now.  If I reinstall the 'old' or the original USB, the wireless keyboard connector works fine.  The new mouse does not work with the original USBConnector.  So now I have two USB connectors that are connected to the computer to make the functional keyboard and mouse.  Is there a solution to eliminate one of the USB connectors?  I realize that the brand of the mouse and keyboard are different.  This is the problem and if so can it be fixed?

  Hi ECJ-10,

  Well, you answered your question yourself. They are different products, so you need 2 USB receivers.

  The alternative is to get a replacement of microsoft mouse if it is still under warranty, they usually do.

  Hope this helps.

• Desktop computer do not start; black screen; keyboard does not.

  Ok.  I turned on my desktop computer tonight and all I get is a black screen.  Keyboard does not work either.  Has gone through all the troubleshooting suggestions that I could find online (using my laptop), but nothing works.  I think maybe an automatic update Windows could be the problem.  You have any tips for me on what to try next?

  Hi aljbad1,

  Welcome to Windows Vista answers Forums!

  I would like to ask you a few questions in order to get a better understanding of this issue so that we can better help you.

  (a) what version of Vista are you using?

  (c) do you receive an error message when you start the system?

  Method 1: You can try to start safe mode and see whethyou can follow the below given steps:

  1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click the Start button, click the arrow next to the button lock and then click on restart.

  2. do one of the following:

  a. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  b. If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

  3. Select safe mode and press enter

  Method 2: If you are able to start in safe mode, then you can try to perform a system restore and check if it works very well.

  To restore the operating system to an earlier point in time, follow these steps:

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue.

  2. in the System Restore dialog box, click on choose a different restore point and then click Next

  3. in the list of restore points, click a restore point created before you started having the problem, and then click Next

  4. click on finish

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information, please follow the below given link:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212/

  Method 3: you can perform a Startup Repair on your computer using your Vista DVD:

  We will have to perform the Startup Repair, boot from the Vista DVD and get RE Win and choose Startup Repair from the menu.

  1. Insert the installation disc.

  2. restart your computer.

  3. If you are prompted, press any key to start Windows from the installation disc.  Note: If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change your computer's BIOS settings. For more information, see BIOS: frequently asked questions.

  4. choose your language settings, and then click Next.

  5. click on repair your computer.

  6. Select the operating system you want to repair, and then click Next.

  7. in the System Recovery Options menu, click Startup Repair.

  8. once the Startup Repair tool is completed, restart your computer and check if it works very well.

  Method 4: you can also try a system restore using Vista DVD and check if it works very well.

  To restore the operating system to an earlier point in time, follow these steps:

  1. Insert the installation disc.

  2. restart your computer.

  3. If you are prompted, press any key to start Windows from the installation disc.  Note: If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change your computer's BIOS settings. For more information, see BIOS: frequently asked questions.

  4. choose your language settings, and then click Next.

  5. click on repair your computer.

  6. Select the operating system you want to repair, and then click Next.

  7. in the System Recovery Options menu, click System Restore.

  8. in the System Restore dialog box, click on choose a different restore pointand then click Next.

  9. in the list of restore points, click a restore point that was created before you began to meet the problem, then Next.

  10. click on Finish

  Note: when you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information, please visit the below given link:

  Repairs to the system of Windows recovery environment

  http://Windows.Microsoft.com/en-us/Windows-Vista/make-system-repairs-from-the-Windows-recovery-environment-from-Windows-Vista-inside-out

  Hope this information is useful.
  Let me know if it worked.

  Concerning
  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• international keyboard does not-no illustrious accents

  original title: international keyboard does not

  I added the international keyboard as an option for keyboard and when I type the words with accent accents do not come to the top.  I bought a new keyboard, thinking that would solve the problem but it did not help.

  Hi CassandraCamargo,

  Check if you have followed the methods as suggested in this article.

  How to change your keyboard type

  See also:

  Microsoft Windows XP – add an another keyboard layout or input method editor (IME)

• The mouse and the keyboard does not - start or boot (s) failed to load i8024 system

  original title: salvation. Mouse and keyboard does not.  startup or start-up system (s) failed to load i8024.  ?? 1000 thank you!

  Sorry, don't know what information is needed. Still 1000 thanks.  XP family; the mouse usb.

  The following should be helpful.

  http://social.technet.Microsoft.com/forums/pl-PL/itprovistahardware/thread/cb03f7ec-95c9-406e-af07-cff86eaa9ee0

• Vista computer locked, keyboard does not work.

  A malicious person entered my Vista computer.  When switching on at the beginning of the POST keyboard doesn't let me in BIOS.  Finishing POST and past in screen of emergency repair with all the parameters of Safe Mode and start normally.  Keyboard doesn't let me choose Safe Mode.  It then goes to a different sign on the screen that is black and a small sign in box without a user name, a place to enter a password.  None of my usual passwords work.  Below the password are buttons to sign in and turn it back on.

  What I need is a back boot disk and a working key board so I can runrstrui.exe and come back on the eve of this disaster.

  I used Vista restore and rescue discs, keyboard does not press a key; have used AVG and Kaspersky rescue disks; have used the rescue system, repair Boot, UBC, Trinity Rescue Kit, Boot CD Vista PE, etc. for a total of 14 different repair or rescue disks.

  Hello

  Why tell you what a bad guy entered into your computer?

  And have you tried another keyboard?

  Something in your question, is that you say that the keyboard allow you to select the Safe Mode Options, etc., but you can type your password is not working.

  There are several methods to reinstall Vista.

  This can help you (download files and make your own DVDs):

  http://www.heidoc.NET/Joomla/technology-science/Microsoft/57-Windows-Vista-direct-download-links

  And here are instructions on how to burn ISO disk images:

  http://www.SnapFiles.com/get/isorecorder.html

  The download links and information on how to make the ISO file, and then create the Setup DVD above are at this link:

  "How to download a Vista ISO and create a Setup DVD or USB"

  http://www.Vistax64.com/tutorials/301852-Vista-ISO-download-create-installation-DVD-USB.html

  "How to create a USB of Vista Installation key '

  http://www.Vistax64.com/tutorials/181538-USB-bootable-Vista-installation-Flash-thumb-drive.html

  ___________________________________

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  ___________________________________

  And if you have never received a recovery disk when you bought your computer, there should be a recovery on the drive Partition hard reinstall Windows how much you bought your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Them or us ask the right sequence of key.

  ___________________________________

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.

• Keyboard does not work after installing Vista

  I loaded window vista and since my keyboard does not work, tried unistalling with no luck. who can help?

  Hi funminey,

  Please see the following article some troubleshooting on your question:

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Keyboard does not work on Acer Aspire laptop running Windows 7

  keyboard on my laptop "Acer Aspire" (Window 7) does not work. In fact, only 5 or 6 keys work at first, but when I try to use the on-screen keyboard, the keyboard does not at all not even one key... I have try several solution, but none of them can help... So, I hope that the next solution can help me... - thanks-

  Hello

  (1) since when are you facing this problem?

  (2) remember to make changes?

  This seems to be a hardware issue, contact Acer to support more specialized on this issue.
  http://support.Acer.com/us/en/default.aspx

  The following steps are worth a try:

  You can check whether your keyboard works before starting Windows. To do this, you can try to enter in safe mode

  
  Start the computer in safe mode. To do this, follow the steps below:

  Access Advanced Startup menu options by turning on your computer and pressing the button F8 continuously until Windows starts. In the boot advanced options, select Mode safe
  

  Startup options (including safe mode)

  http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

  I would like to know if your keyboard works in safe mode.