Microsoft Natural Keyboard 4000 keyboard shortcuts accidentally mapped on arrow keys and ordinary letter

My natural 4000 keyboard started acting yesterday: C key starts my web browser, the left arrow button toggles the current window and exit mode full-screen, the down arrow key opens the console of "developer tools" on my browser (both for Chrome as Firefox), and the right arrow key opens the context menu for the active window (i.e. the window that opens when I right click on the window). These all correspond to the functions in the shortcut bar upper keyboard of my keyboard, which still works as usual.

I don't know how it happened - running Win7 Pro 64-bit and the problem occurred after that I have spammed the letter keys while running an emulator (Mednafen - http://mednafen.sourceforge.net/) to find out how to open a menu.

I managed to turn off most of my shortcut keys, after that some of the problems have been resolved (for example, I disabled the Web/Home hot key and now my C key opens is no longer the web browser either), but I can't to remap the arrow keys, which makes the text written in a quite heavy browser (I now use the mouse instead of the arrows).

More information on my system: I use a Logitech Anywhere MX mouse with Logitech Unifying receiver plugged on one of the USB ports on my PC.

I tried to uninstall my device keyboard drivers reinstall and uninstall my mouse device drivers and restart my PC with the system detached Logitech receiver. Had no effect.

Any advice as to how I might solve this problem? I'm a bit puzzled and considering retirement finally my Natural Keyboard keyboard (although I'd rather sad having to do) if I can't find a solution.

Hi, Ahmed.

This problem may occur if there is a problem with the USB connection on your computer. This problem can also occur if a third-party keyboard control utility is running on your computer. This problem occurs because the analysis codes issued by the keyboard are interpreted differently by each keyboard control utility. It can also be due to having default unexpected or redefined for keys program assignments. Many of the default assignments require that you have installed a program in particular, or you are using an e-mail program supported, Internet browser or media player.

You can consult the following Microsoft articles and check if it helps.

Assign the macro or function to your keyboard

http://support.Microsoft.com/kb/237179

Fix shortcuts or Volume control keys not working not not on Microsoft keyboards

http://support.Microsoft.com/kb/932875

Registry warning

To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/)

How to back up and restore the registry in Windows

You can also see the following for more information Microsoft article.

Troubleshoot wired keyboards that do not or only the erroneous characters category

http://support.Microsoft.com/kb/258826

If the problem persists, contact Microsoft Hardware Support.

http://www.Microsoft.com/hardware/en-us/support

I hope this helps.

Please report if the problem persists and we will be happy to help you further.

Tags: Windows

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