When you access microsoft technical support, I get a message that the article applies to windows vista and head to the support of windows xp. However, I have installed professional vista

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• When you try to download Silverlight, I get a message that says that Windows Installer are not available.

  Windows Installer is not correctly installed

  When you try to download Silverlight, I get a message that says that Windows Installer are not available.  Windows install is not properly installed.

  How can I fix it?

  I am running XP Home Edition.

  Thank you

  Hello

  1. you try to directly run the silverlight program without saving it on the computer?

  Run the following article fixit tool and check.

  Diagnose and solve the program installation and uninstallation problems automatically

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

• I get a message that says, "files required for Windows to run correctly have been replaced by unrecognized versions...» »

  Original title: Windows unrecognized files

  I get a message that says, "files required for Windows to run correctly have been replaced by unrecognized versions." To maintain stability, Windows must restore the original versions of these files. Insert your Windows XP Professional CD2 now. "I don't have this CD.  What can I do to fix the problem?

  Hi Kathy111,

  ·         Exactly when you receive this error message?

  I suggest you to perform the auditor of system files on the computer.

  You may consult:

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

  http://support.Microsoft.com/kb/310747

  Note: if it asks you the service pack CD, follow these steps from the link: you are prompted to insert a Windows XP SP2 CD when you try to run the tool on a Windows XP SP2 computer system File Checker:

  http://support.Microsoft.com/kb/900910 (valid for Service pack 3)

  Hope this information helps.

• When I run microsoft fix it I get error saying that the Recycle Bin is corrupted and not to set

  folders and programs disappear or stop work system restore will not work

  Hello

  ·        What Microsoft Fix it are you trying to run on the system and why you try to run the patch on the system?

  ·        Since when are you facing this problem?

  ·        Remember to make changes to the system?

  ·        What is the exact error that you are experiencing?

  I suggest you follow the steps mentioned below.

  Method 1:

  I suggest you follow the steps mentioned in the article below and let us know if the problem is resolved.

  Error message: the trash on C:\ Is damaged or invalid. Don't you want to empty the Recycle Bin for this...

  http://support.Microsoft.com/kb/297760

  Method 2:

  Apart from that, I suggest you check in the clean boot state, if the problem persists. Follow the steps mentioned in the article below.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Method 3:

  I suggest to run a SFC (System File Checker) scan on the system and then check if the problem is resolved.

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

  http://support.Microsoft.com/kb/310747

   

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• When I try to run the MATS I get a message that the dll is missing

  Original title: you try to run Automated Troubleshooting

  When I try to run MATS, I get a message that the dll is missing.  How can I fix this?

  Hi bjacobs,

  1. what Microsoft Fixit you try to run?

  2. when the problem started?

  For more specialized issues of Fixit assistance, please post your request on the Microsoft Fix it Center

  Microsoft Fix it Center

  http://social.Microsoft.com/forums/en-us/fixitcenter/threads

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• When I try to access one of my email accounts via the butterfly, I get a message that the password that I entered is incorrect.

  Sign of butterfly MSN problem

  When I try to access one of my email accounts via the butterfly, I get a message that the password that I entered is incorrect. When I try to change the password, I get the message I tried too many times changing the password and that I should wait and try again. I waited weeks and tried again and I have the same problem. What should do?

  Thank you very much

  Gary Jones

  Hello
   
  As the problem you are having is with MSN, it would be best to contact MSN support for assistance.
  Support MSN: https://support.MSN.com/default.aspx?&St=1&wfxredirect=1
   
  And also see the following Microsoft article.
  How to contact MSN customer service: http://support.microsoft.com/kb/940784
   
  Hope the information is useful.

• When you try to import photos, I get an error that says that the preview is not available for this file.

  When you try to import photos I get an error that says: Preview is not available for this file. Then when I try to download these files, a gray box returns for each photo with the name of the file, and this error message -Preview is not available for this file but no picture. The files are JPEG files. I use Lightroom CC help?

  Some additional information. I received these photos of my granddaughter of my son with Dropbox. I checked the files under properties and found that they were listed as "some blocked properties" so I checked the box to 'unlock' and click on apply. The blocked message went away. Then, I took the original photos out of the folder of file they were in. I went back to LR and made sure those grey boxes with the Preview is not available for this file was missing. Then I went to the new files with the status of unlock in a new folder and tried to import into LR... same thing happens again! UGH

  Hi rsobieski,

  Could you please copy the images of Dropbox in a new folder on the computer/pictures folder.

  Also, then try again to import images into Lightroom and also please check if you have read and write permissions on the images.

  Kind regards

  Tanuj

• When I update my Windows XP, I get a message that the 2 updates cannot be updated. Here is the error message

  When I put update of windows xp I receive message 2 updates cannot been done here is what I get = - other hardware - Microsoft HID Non-User Input data filter (KB 911895)
  -Other hardware - Microsoft HID Non - User Input data filter (KB 911895) CAN
  you help me? Thanks when I update my Windows XP, I get a message that the 2 updates cannot be updated.  Here is the Microsoft - other hardware - error message HID Non-User Input data filter (KB 911895)
  Microsoft - other hardware - HID Non-User Input data filter (KB 911895) can you please help me
  André

  Hi MrPeanut,

  Welcome to the Microsoft answers site.

  This problem can occur because the device sends data of strength of signal for Windows. These data can be interpreted as input device real, such as the movement of the mouse, button activity or strikes. Therefore, this transmission can prevent Windows mode 'sleep'. Windows must enter "sleep" mode to activate the screen saver.

  I suggest that you update the drivers for all devices on the computer entry. You can update the drivers from Device Manager and check.

  See the link for update drivers: update a hardware driver that is not working properly: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isn ' t-work-good

  If the problem persists, then I suggest that you uninstall the update from Add/Remove programs in the control panel.

  Now, download you the link that resets the update reset Windows components from the following link: How to reset the Windows Update components?: http://support.microsoft.com/kb/971058

  Now start you the Windows updates and check.

  Swathi B - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Restore Microsoft Money backup files it asks for my password I entered and get a message that the password is incorrect. The password entered is correct

  Original title: restore Microsoft Money backup files

  System crashed and had to reinstall Vista. Backup my MS Money files and am now trying to restore. It asks for my password I entered and get a message that the password is incorrect. The password entered is correct. How can I work around this problem and restore my files?

  Hello

  How did you create a backup of these files Microsoft Money?

  Please see the article below which might help you.
  Errors that you receive when you try to open Money by using your Windows Live ID credentials
  http://support.Microsoft.com/kb/891338

  You can also try posting this question in the Microsoft Money forum for assistance.
  http://social.Microsoft.com/forums/en/money/threads

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• When compacting OE in WinXP SP3 I get a message that OE has encountered an error and needs to close

  When compacting OE in WinXP SP3, I get a message that OE has encountered an error and needs to close that he made and lost messages in at least one of the message files. I can retrieve messages from the backup files, but I can do anything to correct the compaction process?

  The simplest solution is a new identity.  File | Identities | Add the new identity. Create a new one and try it. If all goes well, you can import your messages and address book from the old identity and delete it.

  To help prevent that this happens in the future...

  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

  Information on the maximum size of the .dbx files that are used by Outlook Express:
  http://support.Microsoft.com/?kbid=903095

  After you're done, followed by compacting your folders manually while working * off * and do it often.

  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

• When I try to "save under" I get a message "Initalising the root folders to display" and then the screen freezes

  When I try to "save under" I get a message "Initalising the root folders to display" and then the screen freezes. Sometimes when I click several times on the target folder it opens other times it does not. Any thoughts?

  Hello

  You try to save files using Microsoft office?

  If so, this article should help you

  The program stops responding when you try to open or to save a file in an Office 2002 program, in an Office 2003 program, in a 2007 Office program or in a program Office 2010

  http://support.Microsoft.com/kb/313937

  If its with a different program and then check if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state.

  Step a. refer to the article below for the procedure safe mode in Windows XP

  A description of the options to start in Windows XP Mode

  http://support.Microsoft.com/kb/315222

  Step b. You need to perform a clean boot to find the program that is causing and then disable or remove.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353/en-us

  Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I can access the internet but can no longer send or receive mail. I get a message that the POP 3 Server has not responded.

  I can access the internet but can no longer send or receive mail. I get a message that the POP 3 Server has not responded. Nor do the SMPT server. 0x800CCC19 error number is given in both cases. I have no help when I type the error number in the help Windows Mail. How can I solve this problem?

  original title: can't send or receive emails.

  Tools > accounts > select your account > properties > Server tab, ensure that 'Connect with password' is not enabled.

  Or you might want to try the new port settings.
  http://www22.Verizon.com/residentialhelp/highspeed/email/setup+and+use/questionsone/124289.htm

• I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. P

  I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. Help, please?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have 5 Lightroom on a new Mac - I have the original label and the number of services.  When I try to enter, I get a message that the serial number is invalid.  What can I do

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  Thanks - Yes, it's the LR5.

  2 hours on the phone with Adobe technical support, it is fixed.

  I guess it was a mistake with the original installation.

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  My Security Center is turned off and I can't turn it back on. When I click on the Tower on the box, I get a message that the Security Center service cannot be started? What makes me to start security do you recommend?

  Start button > in the search box, type services > press the Enter key > uac prompt > scroll Security Center, click...
  topic status, it must be said... Has begun
  under Startup Type, it must be said... Automatic
  If it does not say this, do a RIGHT click on Security Center > in the new window, make the necessary changes...
  the startup type, click on the pointer, and then select Automatic (delayed start)
  the service status, click start
  Click OK when finished. For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.