Microsoft troubleshooting

Similar Questions

• Microsoft troubleshoot and update all my drivers?

  I did a scan and found 28 pilot errors.

  I support this view.

  If the usetr is not really a problem, the chances are that nothing must change - unidentified program simply found that it * may * be the most recent drivers available.

  This does not mean that they are required, or better.

• Microsoft Bluetooth 5000 Mouse is recognized by my lapto under XP SP3, but the mouse does not work. The light just blinks green-red-green-red. I don't know where to go with this or just go back to my USB mouse for less hassle?

  I don't know what to do with this?
  I searched but seem to come with an XP service pack 2 fixed?
  Should I just stay with my USB mouse?

  Hello Pvtinc,

  Thank you for your message.  Please click HERE for some Microsoft troubleshooting tips.  Also, as seen in the thread HERE it seems that the green to flashing red indicates that your mouse is discoverable.  There are a few other troubleshooting steps listed in this thread that may provide assistance.
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft Wireless 5000 mouse not recognized by Windows 7, after Vista update

  2 days ago I upgraded my Dell Dimension e521 from Vista to Windows 7 - it was the upgrade, not own full installation.

  Everything is apparently very well, except the mouse I had used throughout the process, was now does not. The mouse is a Microsoft Wireless 5000, part of the Microsoft Wireless Desktop 3000 BlueTrack-keyboard mouse, USB packet. The keyboard, which share the same USB wireless receiver is entirely sensible.

  I tried the following to resolve the problem, without success;

  -Uninstall and reinstall the software for the keyboard and mouse

  -Purchase of a new set office (indicated on the packaging as "compatible with Windows 7") and through the complete installation.

  -Going to Device Manager and check/update the driver EVERY. They are all now current.

  -J' I followed all the advice on the page of Microsofts "Troubleshooting a wireless mouse that does not correctly.

  + I changes the batteries on the two devoces

  + I have tried different ports

  + I have tested the device on another computer

  + I tried to use the mousinfo tool

  + I tried to use the appwiz.cpl application, to find the incompatible software, but but no program appears when I type appwiz.cpl in the start search box.

  + Reset after every time I changed something.

  None of these steps resulted in no changes - the keyboard is still sensitive, but the mouse is dead. I do not receive the error messages, the cursor just dead center in the middle of the screen.

  Needless to say, I am more and more frustrated. As I'm not particularly computer warned - I am not a root of the others - USB hub I'm out of options...

  Help, please!

  
  

  Hello

  1 make a Restore Point to use if need to return to the place where you are (should not be necessary
  However better to do).

  How to create a System Restore Point in Windows 7
  http://www.SevenForums.com/tutorials/697-system-restore-point-create.html

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  -------------------------------------------------------------------------

  2 do these to erase corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -------------------------------------------------------------------------

  3. in Device Manager, right click on EVERYTHING, it is a mouse and the uninstall.

  The right click on everything that is under USB controllers - after this RESTART.

  Who will update the driver stacks and help clear of corruption.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Link Microsoft Account to Windows 8 - getting error code "0 x 80070057.

  "Whenever I try to link my account windows (the same that I use here so I know is not a problem with the account) it allows me to move to a point, but once the account is trying to finalize the transition from local to my microsoft account account, it is said that it is not possible and gives me this error code 0 x 80070057" "which of course they explain not what was not just". leave me you with this... ive included a screenshot of what the error message looks like to...

  

  does anyone have an idea how to fix this error... or any idea what means this error?

  Hello

  I suggest you to run the troubleshooter Microsoft account. Click on the link below and you will get a downloadable file, run it.

  Microsoft troubleshooting utility account

  http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

  Check the question, if you still have the problem. I suggest you contact Microsoft account Support team. You can contact them on the link below.

  Microsoft account of support.

  http://Windows.Microsoft.com/en-us/Windows-Live/ID-support

  Feel free to write us if you have any other questions about Windows.

• Sorry, we couldn t connect to Microsoft services for the moment

  I can't move to microsoft account in windows 8
  error
  Sorry, we couldn t connect to Microsoft services for the moment, if the start screen of this persists.search problem for 'referee' on then!
  but my network without problem!

  Hi rezarajabi,

  We get the error message when we have server problems. So I suggest to wait for minimum 24 hours, then try again.

  You can also try running Microsoft troubleshooting account and check. Here is the link for your reference.

  http://go.Microsoft.com/fwlink/?LinkId=268424

  If nothing works, then you can create a new account to Microsoft and check.

  Create a user account

  http://Windows.Microsoft.com/en-us/Windows-8/create-user-account

  Let us know if you have any additional questions.

• Need help to remove malware dfrgsnapnt.exe have found solutions on the internet, but do not know if they can trust.

  Recently, my PC started to boot the system & web surfing very slowly, making me suspect a virus. I found this file on my computer (dfrgsnapnt.exe) running Microsoft troubleshooting, but have not spotted on my C: drive again. Did a quick search on the internet and learned that it is malware. There are patches and downloads of free software on the web, but I don't know which ones is safe!

  Hello NoBen,

  Please read this article, it contains all the information about the malware troubleshooting
  Fix Firefox problems caused by malicious software

  Just reply back to us.

• Satellite A30-130 Modem does not work - error 680 not tone

  I have a series of portable A30 - 130, recently, I've noticed that when I want to connect to the internet through dial-up connection my modem generates an error that says: error 680, no dial tone.

  I am quiet sure that there is a dial tone, and also, I reinstalled windows (Windows XP Professional SP2) can help solve the problem, but I got the same error. I questioned the modem in the modem control panel, every thing is quiet, very well, seems there is no problem, also I have disabled wait for the tone option in the control panel of the modem, but without help.

  I bought my laptop in UK however however I am now in Iran and the modem worked well quiet for about two years and all of a sudden the problem arised.
  Can someone help me?

  In addition you can introduce me an authorized service center for laptops Toshiba in Iran?

  Hello

  Let see what Microsoft say about this http://support.microsoft.com/kb/326681

  Check this document and see if you can solve it using available Microsoft troubleshooting.

• Satellite C660 - browser slider slide down of internet pages

  Hi people,

  I have a problem with a Toshiba Satellite C660 I on the temporary loan out of warranty.

  Win 7 Home 64 bit. SP1. 4 MB of ram.
  Recently, the original HARD drive failed and it was replaced with a Samsung HP - M 160MBB with a new Win 7 full reload from scratch.

  The old HDD has been completely destroyed and there was no available recovery disk.

  The problem is that the slider will not slide down of internet pages - sound of intermittent problems.

  I go on the internet and open any long page (for example, google news, a newspaper or even the site of Microsoft Troubleshooting).

  When I want to read further down the page I would usually put the trackpad pointer or the mouse pointer over the vertical slider on the right left click and hold and drag the slider to the bottom of the page.

  * Sometimes, that works well, but more often the picture vibrates and the cursor jitters and refuses to leave his post or pops up after a short trip down *, so that you can not read any further down than the original bottom of the screen.

  Sometimes it clears itself.
  Sometimes he might work ok for a while but then returned to this problem, it is not really usable as it is.

  It doesn't seem to be any obvious reason or because of this behavior, and sometimes I use the trackpad or usb mouse.

  I am on wireless and the signal is 'excellent' but I tried with a cable connection and the same thing happened.

  It doesn't happen with the horizontal slider, if for example, I reduce the width of the window in order to show the horizontal slider, even if it still occurs with the vertical slider.

  However if there is an additional vertical slider on the left side (in the case of Google News with his mini menu) this cursor behaves in the same way if the right slider is ongoing upward.

  There seems not to be with the long Word or Excel documents, suggesting that it is limited to the internet.
  I tried with IE9, Chrome and Firefox and the problem arises * with all three * browsers.

  The previous owner suggests now that this has happened with the original HARD disk, and the previous version of Windows 7.

  I checked that all the drivers are up to date. Win 7 is fully updated.
  No apparent virus problem.
  I swapped mouse without success.
  The Device Manager said that all affected devices are working OK.

  I tried the MS recommended routine clean boot without success, I suspect mainly because wireless internet becomes invalid if the fault would become unclear.

  Any ideas please?
  Cheers. Junior

  Hello

  I can say s material certainly NO problem.
  You take on internet browsers so I guess that the same issue does not happen using Word or other applications where the bar scroll right is available.

  Maybe the problem is caused by some add-ons installed for internet browsers
  Who knows what applications have been installed on the systems

• Satellite Pro A60: NTLDR is missing

  Satellite Pro A60 tells me when I turn on that I have a ntldr is missing, press ctrl + alt + delete to restart.
  So I tried reinstalling and it will not let says me I file setupdd.sys could not be loaded error code is 4 Setup cannot continue to press a key to exit.

  Hello

  If it of not possible to restore the operating system of the Toshiba CD recovery if the HARD drive or only the partition is damaged or corrupted.
  According to Microsoft description message Setupdd.sys could not be loaded. 4 error code may occur if your computer contains a material that is damaged or is not compatible with Windows XP.
  http://support.Microsoft.com/kb/330181

  "Well, I also found Microsoft troubleshooting document on the NTLDR is missing ' error message.
  http://support.Microsoft.com/kb/318728

  I think you should follow the guidelines. If it doesn t help trying to format the whole HARD drive, delete all partitions and launch the installation from the original Windows XP boot CD

• Satellite - DVD drive disappeared

  Installed new software, the other day to 'catch' a video of my VCR - filled my Vista disk so I uninstalled after you put the video on my hard drive. Now my DVD drive does not appear on my computer.

  I tried microsoft automated troubleshooting - it installs the driver for the device and the ram, but it disappears again each time I turn off my pc - and the dvd drive still does not work. I don't know what I'm doing here so if anyone has any simple information how to fix this, I would be very grateful.

  Thank you

  Hi writerchic,

  I put t know what Microsoft troubleshooting you have tried or what it does exactly, but in your case, I would like to delete the server - and lowerfilteres in the registry. Therefore, follow these steps:

  (1) run regedit (start-> Run-> regedit)
  2) go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}
  (3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
  (4) restart your laptop.

  It work?

• Satellite L450-136 - how to enable the taskbar preview using Win 7

  Sorry about this question, but it drives me crazy:
  When I select anything on the task bar, I get only 4 colors, instead of a view of the page.
  Cannot for the life of remember me how to change.

  Hello

  This live preview of task bar should be available if Aero is enabled.
  In order to check if the Aero theme is enabled in your case

  Otherwise I would recommend this Microsoft troubleshooting Aero:
  http://support.Microsoft.com/kb/976170/en-us

• There is absolutely no sound at all on my computer & all the drivers are installed and up to date!

  There is absolutely no sound at all on my computer, & all the drivers are installed, including updated! It is not a missing driver or driver problem not up-to-date. Windows and Microsoft troubleshooting, fix - it, & when in properties, all say that no matter what and everything to do with the sound on my pc is all working properly!  but still, it continues to hold no noise at all!  I tried literally everything allll day and can not solve this problem. :: (

  original title: no sound

  Hello

  1. did you of recent changes to the system before the show?

  2. what fix tool that you have tried to solve the problem?

  3. What are the troubleshooting steps you have tried to solve the problem?

  Method 1:

  Follow the link below, open the playback control Audio troubleshooterand if it helps.

  Open the troubleshooting of Audio playback

  http://Windows.Microsoft.com/en-us/Windows7/open-the-playing-audio-Troubleshooter

  Method 2:

  Follow the link below, perform the steps and check if it helps.

  No sound in Windows

  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

  Tips for solving common audio problems

  http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

  Method 3:

  Follow the link below, perform a clean boot and check if it helps.

  http://support.Microsoft.com/kb/929135

  Note: Once you are done with the boot, follow step 7 in the link to your computer in normal mode.

  Let us know if it helps.

• Windows Media Player has encountered a problem and needs to close

  Original title: Window Media Player

  I run Window XP Professional Service Pack 3. My Window Media Player suddenly opens for a second and disappears again. I downloaded the software again, but nothing has changed. I downloaded Microsoft troubleshooting software, there is no full download, it came with "Troubleshooting cannot continue because an error has occurred 80040402 cod."  The last time I went to Media Player, he had an error message: "Windows Media Player has encountered a problem and needs to close. AppName:wmplayer.exe, Mod/worm: 11.0.6000.7000, AppVer: 11.0.5721.5262 Offset: 000aba9e, ModName: 01key indiv. I managed off option and need really professional help from somewhere.

  Walter

  Click Start

  Select Control Panel

  If it is in Classic view, select performance and Maintenance

  Select System

  Select the Hardware tab

  Select Device Manager

  In the list of devices, you see all of the devices listed with yellow exclamation points?

  If update you the device drivers for these devices from the device manufacturer.

• Error - "components Windows Update must be repaired" not able to install updates.

  Original title: update windows components need to be repaired.

  Get the message "update of windows components must be repaired", I don't know how to fix it. I am running Windows XP Professional version 5.1 service pack 3, I also have McAfee anti-virus software. It's been several months I could swith automatic updates. The named message is provided when I run the utility software of Microsoft troubleshooting for this problem.

  Hello

  You can check this link:

  Error message 0 x 80070424 when you use Microsoft Update or Windows Update Web sites to install updates

  http://support.Microsoft.com/kb/968002