Microsoft Wireless 6000 v3.0 only keyboard bought but software think that I also have a wireless mouse

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• Microsoft wireless mouse 6000 v2 just stopped working

  I bought 6000 Microsoft wireless mouse and keyboard a year ago and just mouse combo has randomly stopped working.

  I turned off my computer and the next day it turned on and the mouse does not work now.

  -J' put in new batteries and re-synced it and who did not

  -J' tried to connect on the other USB ports, which did not work

  -J' reinstalled the driver, who did not work

  -J' tried it on my laptop and it doesn't

  I think that my warranty has expired as well.

  Microsoft please help, there was no sign of him dying off the coast, and I don't see what anyone who would have triggered this.

  It just seems odd that one day that shut down you your computer, and the next day your mouse does not work.

  Hi BrandonBB,

  ·         Remember to make changes on the computer before the show?

  ·         You receive an error message or error code?

  I suggest you follow the steps in the bottom of the article in the Microsoft Knowledge Base to resolve this problem:

   

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Let us know if it helps.

• My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken. This seems to be the only program with problems. All the answers?

  My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken.  This seems to be the only program with problems. All the answers?

  Hi retiredinflorida,

  Welcome to Microsoft Vista answers Forum!
   
  It is a known issue using IntelliPoint from Microsoft and Quicken software drivers.  Both parties are aware of the problem and as soon as a hotfix or patch for this problem is available it will be displayed on the Quicken Web site so check with their website on a regular basis.
   
  However, if the Microsoft Wireless Mouse 5000 problems in other applications, you can check the links below.

  The Microsoft wireless mouse does not work as expected if:

  You may want to consider this link to fix the problem: http://support.microsoft.com/default.aspx?scid=kb; EN-US; 838398

  In the case want ot uninstall and reinstall the mouse drivrs use this link: http://www.microsoft.com/hardware/windows7/support.mspx

  Hope this information is useful.
  Let me know if it worked.

  Thank you, and in what concerns:
  Aziz Nadeem - Microsoft technical support.
  Visit our Microsoft answers feedback Forum
  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and let us know
  what you think

• Microsoft Wireless Mouse and keyboard Natural Keyboard Combo

  I have a combo of Microsoft wireless keyboard/mouse and the mouse went bad.  The mouse went bad and I replaced the mouse of this combo with a standalone Microsoft wireless mouse.  The stand-alone mouse and the keyboard/mouse combo are both connected via USB.  From the start and a few other times randomly, my mouse goes haywire.  I open the Device Manager and see that there are 2 "mouse HID-compliant" items listed (I presume because of two separate USB connections) - I right click and uninstall one of them (or the other, it's not serious) and the problem is solved.  Unfortunately, at startup or at other times, the same problem happens again, and I solve it the same way.  Short of buying a new keyboard, is there a way to fix this permanentaly?

  I don't think that you need to plug the new mouse, it should work on the original sensor.

• Microsoft wireless mouse 1000 and receiver Wireless USB keyboard 800 has been damaged

  I had brought the combo of Microsoft Wireless Mouse 1000 and Microsoft Wireless Keyboard 800 a few months back, but accidentally my Receiver USB got damaged (physically) then, of course, he will not be replaced under warranty then please tell me how can I get new receiver for my mouse and keyboard. If it is not possible to get the receiver just tell me that if I buy the new keyboard 800 then receiver will work for my old mouse and keyboard or not. Any help to solve my problem will be highly appreciated.

  Logical greeting,

  I suggest you to contact the Microsoft Hardware support for assistance.

  How to contact Microsoft if you have questions about your hardware device.

  Before contacting the Microsoft Hardware support, you can check the link below.

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  I hope this helps.

• Microsoft Wireless Mouse 5000 - strange behavior

  Hello

  I recently purchased this mouse (not the model of Laser and BlueTrack), but in some situations, it behaves strangely. In Winamp, it's difficult scroll down - I don't know how this is possible, but scrolling down in Winamp is extremely slow (for example playlist down once some time during the downscrolling), but the scrolling works very well. This place only in winamp in other programs scroll works OK.

  The following problem is connected with internet browsers - I tested Mozilla Firefox and IE7, but the problem is the same. When a page loads, the movement of the cursor is very jerky and it is almost impossible to work with her. It is also unstable when a page is loaded, but the browser is reduced to the minimum. It is very annoying, and the main reason why I write here.

  I am sure that this is related to the mouse with my ex we (A4tech X750BF) everything works perfectly. My computer specs are:

  Laptop Asus M70VR (Intel Core2Duo P8400, 4 GB RAM, disk HARD 2 x 320 GB)
  Service Pack 1 of Windows Server 2008 Standard x 64
  6.3 IntelliMouse (from CD) and 7.0 (downloaded) 64 x tested

  I'm pretty disappointed with the buy, because I also have natural 4000 ergonomic keyboard which is a fantastic piece of hardware. Please help me solve this problem. Thank you in advance and sorry for my English.

  Hello

  I tried some people, but I think that I come to the root of the jerky behavior. For my internet connection, I use Huawei E220 3G modem. It is generally connected next to the wireless receiver, but when I plugged in on the other side of my laptop (I had 2 USBs on the left and two on the right side), the problem disappeared. If the unstable behavior was probably caused by interference with my modem. But the strange 'scrolling' winamp is still there. In fact, I tried the mouse of a computer with Windows XP Pro SP3 (withou installation IntelliMouse) and scrolling in winamp was OK...

• Dead zone wheel 3000 Microsoft wireless mouse

  Hello

  I don't know how find this problem on the internet so I wonder if anyone can help make me the right words to look for this problem.

  I have Windows Vista Ultimate x 64 and a 3000 Microsoft wireless mouse

  When I scroll with the wheel, if I go down and upward, there is a dead zone where nothing happens.  I rotate part 2 wheel lines, and on the other to scroll.

  For example if I scroll in IE, everything is fine until I have stop and reverse the first line and then nothing happens, no scrolling at all and when I'm in the second row, it starts to scroll the means that if I scroll and down just 1 line nothing happens and that means on both sides , which means only 2 lines of scrolling that does nothing.

  I checked all the configurations of driver for the mouse, and there is nothing about it.  I don't want this dead on the mouse wheel zone

  I would really appreciate links, ideas on this subject.  I don't know if it's a driver problem, a hardware problem or it's just the way the mouse works.

  Thank you

  Hey thanks. Method 1 worked at http://support.microsoft.com/kb/838398

• Slow flashing red in 3500 Series Microsoft wireless mouse

  Original title: my mouse is weird

  I have a small (3500 version) Microsoft wireless mouse and I just put a new battery in there and all I get is a red light flashing slow... the battery is good... I tested it... any help would be greatly appreciated.  It's probably something really stupid that I'm missing, but I hate that touchpad and I take courses online and rely heavily on the mouse to avoid mistakes... Help!

  Hi Jane,

  There are many reasons why we have a flashing red light on a Microsoft wireless mouse. The mouse software may need an update, you're battery may need to be replaced or recharged, you're wireless device can be connected to a port is non-functional, something can interfere with the wireless mouse.

  Here are some tips you can follow and see if that helps.

  1. download and install the latest drivers for mouse depending on the type of computer http://www.microsoft.com/hardware/en-us/p/wireless-mobile-mouse-3500#support system

  2 a wireless device may interfere with each other. Look at the bottom of your mouse to see if it has a button to synchronize with the receiver. If Yes, press this button. In so doing resync the mouse using a different channel. Turn the receiver upside down or on its side to see if you are able to get a better connection. Remove the other wireless devices, such as a wireless or a cell phone and make sure that the mouse is located at a distance of at least eight inches of a wireless keyboard. Make sure that the mouse is not on a very close to metal objects or metal surface.

  3 try using a mouse instead of using it on a glassy or metallic surface.

  4. ensure that the batteries are inserted correctly. Open battery compartment. Check and remove anything that might obstruct the battery connection. Search corrosion as well and remove, if possible.

  I hope this helps.

• How pan in AutoCad with a Microsoft Wireless Mouse 5000

  I'll try to find how to turn on panoramic in AutoCAD by holding down the wheel with a Microsoft Wireless Mouse 5000

  Determination wins! I found the solution. Go to your devices and printers, and select your wireless mouse. Then select configure my mouse. Then select the link edit the Microsoft mouse settings. In the basic settings select the button on the wheel and select the option 'Middle-click '. After you make this selection, the mouse x and the keyboard focus screen and select 'apply' on the mouse properties screen and select ok. This helped my wheel button be held down and use the "pan" in AutoCAD.

• Microsoft wireless mouse stopped after 6 months of work: happened twice in two days

  Windows 7 x 64. I've had the system for 6 months. Yesterday did this problem start happening.
  The Microsoft wireless mouse pointer freezes in the middle of the screen (but my wireless keyboard IOGear, that I had also six months, still works fine and the computer itself is not suspended but is still running fine - it's not a blocking system general but isolated on the mouse wireless device and related things).
  I tried the following:
  1. Changing the battery on the mouse (ensuring battery was good, of course).
  2. People with disabilities/re-enabled the HID device.
  3. Deleted then recreated the HID device.
  4. Searched updated drivers (Windows reports mine are up to date)
  5. Remove and reinsert the battery.
  6. Stop and restart.
  7. Remove and reinsert the battery.
  Finally yesterday, after reinserting the battery after a reboot, the mouse is back to life. However, today the same problem happened again. I tried it again, but nothing helped. I also downloaded the new Bluetooth drivers on the ASUS site and install them.  Restarted.  No joy.

  BTW, Windows always reports the pointing HID device and Microsoft Wireless dongle work correctly, even if the mouse pointer is frozen in the middle of the screen.

   

  Hello

  As the mouse does not work on another computer, please replace the mouse.

  For additional assistance, please contact a manufacturing: http://www.Microsoft.com/hardware/en-us/support

  Kind regards.

• Can I use any receiver for Microsoft Wireless mouse 3500

  I have Microsoft 3500 Wireless mouse, couple weeks back I lost his nano-receiver, can anyone help figure out if I can use any other receiver for her or I have to buy new mouse collect them all?

  If you have a receiver to predict the "Microsoft Wireless Mouse 3500" you might be able to connect again - not positive on this one (some Logitech devices can be "trained" to use other receivers).

  In general though - if you lose the receiver, that the mouse is golden.

• Microsoft Wireless mouse not working not properly in Excel.

  Original title: using the buttons of foam in Excell

  Reference: Microsoft Wireless 5000 foam

  I use the foam buttons in Excel to navigate backward/forward "TABs". It is very useful and is in fact the reason to get a 2 buttons and scroll mouse 4-way.

  BUT... it does not work with this Wireless foam 5000. He has worked with my old Logitech... that would mean Microsoft foams are not completely compatible with Microsoft Software?...

  I downloaded the latest version of IntelliPoint v8.1.239.0 but nothing has changed.

  I am running XP with Office 2007.

  Any idea?

  It seems that there are some 8.2 updated drivers for the mouse on the Microsoft Wireless Mouse 5000 Technical Support page.  It might be useful to install to see if it solves the problem.

• Microsoft wireless mouse model 1007, wheel does not

  original title: Wireless microsoft model 1007 mouse, wheel

  Microsoft wireless mouse model 1007, wheel works and what doesn't. What's up w / that?

  Hi BradCasey,

  I suggest you to follow the steps described in the article provided below and check if it helps.

  http://support.Microsoft.com/kb/838398

  http://support.Microsoft.com/kb/239679

• Microsoft wireless mouse no longer works

  The device is not listed in the Device Manager list and I can't find the disk to reinstall, it's a Microsoft Wireless Mouse 700...

  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  See if the above helps you to use the software for it.

  See you soon.

  Mick Murphy - Microsoft partner

• Microsoft Wireless Mouse 5000 extremely bad reception

  Hi there, I am using this Microsoft Wireless Mouse 5000 for about 3 months on my MacBook while I tried on a new PC.

  Last night, I finished building my rig and have used for a while now, and I noticed that my mouse to cancel very frequently and does not meet the right click very well.  The receiver is about 4 feet away from the mouse, on the front USB 2.0 port.  I installed the latest version of the IntelliPoint driver and nothing has helped.
  It is a computer customized running Windows 7 x 64.

  Hello

  In fact, it seems that the mouse has been transformed...

  Make sure you have the latest version of Intellipoint.

  IntelliPoint - free
  http://www.Microsoft.com/hardware/en-us/d/wireless-mouse-5000

  Control Panel - mouse - settings control it - being that it is set to the correct
  rodent.

  Ttroubleshooting
  http://www.Microsoft.com/hardware/en-us/support/troubleshooting

  -Device - control mouse Manager - Panel double click the mouse and check the
  Power management settings.

  If necessary check your mouse for guarantee.

  Microsoft Hardware Warranty Info.
  http://www.Microsoft.com/hardware/warranties.mspx

  And

  http://www.Microsoft.com/hardware/en-us/d/wireless-mouse-5000

  The mouse comes with a support tech 90 day of the 1st incident which would have
  start when you contact Microsoft at the number below.

  If the mouse is defective check with the seller or the Microsoft.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">