Similar Questions

• Mid 2012 Macbook Pro with or without retinal incredibly slow

  Hello, I'm typing this for my mother. It has a mid-2012 Macbook pro without the retina which is very slow. She has recently updated to 16 GB of ram, and we are all pretty sure she did her properly. He constantly beach balls and takes more than a minute to launch Safari. The fan is also strong enough now. He runs the El captain. Thank you in advance!

  Here's the EtreCheck:

  EtreCheck version: 3.0.3 (307)

  Report generated 2016-09-18 10:33:08

  Download EtreCheck from https://etrecheck.com

  Time 02:44

  Performance: Excellent

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Computer is too slow

  Description:

  The computer is very slow and beach ball

  Hardware Information: ⓘ

  MacBook Pro (13-inch, mid-2012)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro9, 2

  1 2.5 GHz Intel Core i5 CPU: 2 strands

  16 GB expandable RAM - [Instructions]

  BANK 0/DIMM0

  OK 8 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 8 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 129

  Video information: ⓘ

  Graphics Intel HD 4000

  Color LCD 1280 x 800

  Software: ⓘ

  OS X El Capitan 10.11.6 (15-1004) - since startup time: less than an hour

  Disc information: ⓘ

  HTS545050A7E362 disk HARD APPLE disk0: (500,11 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Macintosh HD (disk 1) /: 498,88 (Go 400,52 free)

  Encrypted AES - XTS unlocked

  Storage of carrots: disk0s2 499.25 GB Online

  HL-DT-ST DVD - RW GS41N)

  USB information: ⓘ

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. Apple keyboard / Trackpad

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Logitech USB receiver

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  / Applications/Parallels Access.app

  [loading] com.parallels.virtualhid (1.0.3 - SDK 10.9-2016-07-19) [Support]

  [loading] com.parallels.virtualsound (1.0.36 - 10.6 SDK - 2016-07-19) [Support]

  / Applications/Parallels Desktop.app

  com.parallels.kext.hypervisor [no charge] (11.2.0). 32581 - SDK 10.9 - 2016-07-10) [Support]

  com.parallels.kext.NetBridge [no charge] (11.2.0). 32581 - SDK 10.9 - 2016-07-10) [Support]

  com.parallels.kext.usbconnect [no charge] (11.2.0). 32581 - SDK 10.9 - 2016-07-10) [Support]

  com.parallels.kext.vnic [no charge] (11.2.0). 32581 - SDK 10.9 - 2016-07-10) [Support]

  Launch system officers: ⓘ

  [cannot] com.apple.gamed.plist (2015-08-23)

  [no charge] 7 tasks Apple

  [loading] 154 jobs Apple

  [running] Apple 76 jobs

  Launch system demons: ⓘ

  [no charge] 44 Apple jobs

  tasks of Apple 162 [loading]

  Apple 85 [performance] tasks

  Launch officers: ⓘ

  [loaded] com.adobe.AAM.Updater - 1.0.plist (2013-08-04) [Support]

  com.parallels.mobile.prl_deskctl_agent.launchagent.plist [running] (2016-07-19) [Support]

  [cannot] com.realvnc.vncserver.peruser.plist (2013-10-03) [Support]

  [loaded] com.realvnc.vncserver.prelogin.plist (2013-10-03) [Support]

  [loaded] com.teamviewer.teamviewer.plist (2015-03-02) [Support]

  [loaded] com.teamviewer.teamviewer_desktop.plist (2015-03-02) [Support]

  com.Trusteer.rapport.rapportd.plist [running] (2016-07-18) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.SwitchBoard.plist (2013-05-15) [Support]

  [loading] com.adobe.fpsaud.plist (2016-06-13) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

  com.parallels.mobile.Dispatcher.launchdaemon.plist [running] (2016-07-19) [Support]

  [loading] com.parallels.mobile.kextloader.launchdaemon.plist (2016-07-19)

  [loading] com.realvnc.vncserver.plist (2013-10-03) [Support]

  [loading] com.teamviewer.Helper.plist (2015-03-02) [Support]

  [loaded] com.teamviewer.teamviewer_service.plist (2015-03-02) [Support]

  com.Trusteer.rooks.rooksd.plist [running] (2016-07-18) [Support]

  User launch officers: ⓘ

  [loading] com. SoftwareSecure.goloader.plist (2015-11-23) [Support]

  [loading] com.adobe.AAM.Updater - 1.0.plist (2013-05-16) [Support]

  [loading] com.google.keystone.agent.plist (2016-07-12) [Support]

  com.parallels.mobile.startgui.launchagent.plist [running] (2016-09-18) [Support]

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  TomTomHOMERunner hidden Application (~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)

  Hidden Google Chrome application (/ Applications/Google Chrome.app)

  Plug-ins Internet: ⓘ

  SharePointBrowserPlugin: 14.0.0 (2012-12-31) [Support]

  FlashPlayer - 10.6: 22.0.0.192 - SDK 10.9 (2016-06-19) [Support]

  QuickTime Plugin: 7.7.3 (2016-08-03)

  AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2013-08-04) [Support]

  Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-19) obsolete! Update

  Default browser: 601 - SDK 10.11 (2016-08-03)

  Safari extensions: ⓘ

  Open in Internet Explorer - Parallels - http://www.Parallels.com/fr/ (2014-06-07)

  3rd party preference panes: ⓘ

  Flash Player (2016-06-13) [Support]

  Trusteer Endpoint Protection (2016-08-04) [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  6% WindowServer

  5% mdworker (22)

  3% kernel_task

  1% fontd

  0% cloudpaird

  Top of page process of memory: ⓘ

  997 MB kernel_task

  508 MB com.apple.WebKit.WebContent (2)

  Mdworker (22) 393 MB

  180 MB Safari

  Mds_stores 147 MB

  Virtual memory information: ⓘ

  11.00 GB of free RAM

  used 5.01 GB RAM (2.48 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  September 18, 2016, 09:50:31 ~/Library/Logs/DiagnosticReports/gamed_2016-09-18-095031_[redacted].crash

  /System/Library/PrivateFrameworks/GameCenterFoundation.Framework/versions/A/GAM ed

  18 September 2016, 09:42:52 self-test - spent

  Sep 17, 2016, 10:51:06 PM/Library/Logs/DiagnosticReports/QuickTime Player_2016-09-17-225106_ [redacted] .hang

  / Applications/QuickTime Player Player.app/Contents/MacOS/QuickTime

  Sep 17, 2016, ash /Library/Logs/DiagnosticReports/softwareupdated_2016-09-17-143914_[redacted].cr 14:39:14

  / System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated

  Sep 17, 2016, 09:02:02 ~/Library/Logs/DiagnosticReports/Mail_2016-09-17-090202_[redacted].crash

  com Apple.Mail - /Applications/Mail.app/Contents/MacOS/Mail

  Sep 17, 2016, ~/Library/Logs/DiagnosticReports/Mail_2016-09-17-090028_[redacted].crash 09:00:28

  Sep 17, 2016, 08:44:32 AM/Library/Logs/DiagnosticReports/Google Chrome_2016-09-17-084432_ [redacted] .hang

  / Applications/Google Chrome Chrome.app/Contents/MacOS/Google

  Sep 17, 2016, 08:41:41 AM/Library/Logs/DiagnosticReports/softwareupdate_download_service_2016-09-17-0841 41_ [redacted] .crash

  / System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_download_service

  15 sep, 2016, 10:50:56 AM/Library/Logs/DiagnosticReports/softwareupdate_download_service_2016-09-15-1050 56_ [redacted] .crash

  Sep 15, 2016, 10:46:46 /Library/Logs/DiagnosticReports/apsd_2016-09-15-104646_[redacted].crash

  /System/Library/PrivateFrameworks/ApplePushService.framework/APSD

  DeannaMarie,

  Uninstall the report following the instructions of suppliers: http://www.trusteer.com/support/uninstalling-rapport-mac-os-x

  

• Then the MBP mid 2012 retina manage 2560x1440@60Hz?

  Hey,.

  I want to buy a monitor 1440 p (probably the Acer H257HU 25 "") and I wonder if my MacBook Pro (mid-2012) retina can handle full resolution at 60 Hz. I read that HDMI 2560 x 1440 is limited to 30 Hz or a little less than 60 Hz (at least on Mac OS). Can I get 60 Hz via a miniDP to DP cable? Thanks in advance,

  deermichel

  Yes. Mini Display port is a better method of HDMI connection. Plug the connector Mini DisplayPort to the ends of the cable port on your MacBook Thunderbolt.

• Battery for MBP mid-2012?

  Hello

  I would like to know if Apple can sell me a replacement battery for my MBP mid-2012, 13 inches, Non-retine?

  Or should I have apple install for me?

  If so where can I buy it and how much is?

  Apple would be happy to service your MBP for you. Here is a repair guide to change the battery, sounds easy enough.

  https://www.iFixit.com/Guide/MacBook+Pro+13-inch+unibody+mid+2012+battery+replac-/ 10365

  Regarding the battery, I found this, but I have not used.

  http://laptopbatteryone.com/batteries/laptop-batteries/Apple.html

• MacBook Pro (mid-2012) retina.  Battery message "Condition: replace now!  What needs to be replaced and what should be the cost?

  I live in South Africa and have one of the retina MacBook Pro 15 "(mid - 2012).  A message appeared recently advising "Condition: replace now."  We approached Apple in Cape Town (South Africa) providers and received two different answers on what needs to be repaired and what would be the cost.  First of all, we were told that battery and top case had to be replaced at a cost of 5268.00 South African Rand.  When you take the computer repair, told that the keyboard was also being replaced with the battery and the top box, and that the price had esculated to South African Rand 12600.00 (for the part or parts only).

  Could we inform you on what needs to be repaired/replaced in such a circumstance? And the planned price range should be for repairs/parts.

  Thank you!!!

  They gave a reason for the top box of replacement?

  For info.

  https://support.Apple.com/Mac-notebooks/repair/service/pricing

  https://support.Apple.com/Mac-notebooks/repair/service

  Click the icon of American flag at the bottom right of the page and select the page that opens in South Africa

  for specific information of the South Africa.

• I found a pretty good probook. Retina mid-2012-MC976LL/A. I want concrete measures to find the original owner to return to this propbook.

  Thanks for support to find the owner of a mid-2012-MC976LL/A retina origin.

  Serial number of the laptop; C0 * KQ2

  verification of the identity of the authentic owner will be the name used as the administrator account.

  As far I can respect the original owner can be found by using the serial number. But I did not intend to do a lot more effort. IM is not part of the Apple fan base and don't have no intend to become as such. Registering, it is the last and final step that I will exercise my to do "the right thing", this machine is expensive and I would like to the person who bought this laptop.

  < personal information under the direction of the host >

  Make the police.

  Apple won't help

• Questions about Macbook Pro mid 2012 (Non-retine)

  Hi all

  I think to buy my second MacBook.

  Currently, I have a MacBook Air mid 2013.

  It's screen/flash storage is a little on the small side for me.

  Then I watched www.apple.com/benl and sought an Apple laptop that fits my needs.

  And I fell on the MacBook Pro Non-retine (bottom of the page for MacBook Pro)

  So my questions are:

  Estimated life: it will last at least 2-3 years with what I'll do with it. (Read below for my needs)

  It will be always fast enough, there is no need to be fast, but the average speed is necessary (startup time doesn't really matter unless it's longer than 5 minutes).

  How long he will be out of date it will get most recent OS X updates for couple preferably 2-3 years.

  Is it possible to perform the following operations on this MacBook Pro (my needs):

  Some games like: GTA V (on lowest settings), Borderlands, Minecraft, Euro Truck Simulator 2,... (GTA V is working on my MacBook Air but must run from external HARD disk).

  Run Windows 7 in BootCamp.

  Surf the web

  Watch YouTube videos in 1080 p/720 p

  Basic PhotoShop

  I'm not going to do things:

  Edit video.

  Record Gameplay videos.

  Should what configuration I:

  Cheaper, configuration of stock or choose for Core i7 and 8 GB of RAM I don't need an SSD (it's small, expensive).

  I "need" core i7 and 8 GB of RAM or only 8 GB of RAM or only Core i7, just stock or stock with 8 GB of RAM.

  Thanks in advance!

  The environment welcome Sven Missorten

  AKA TheGamer3399

  You can watch in Macs, refurbished Apple . These are like new only to an economy and you might find a slightly more than the current date to run Windows 7 in Bootcamp. A mid-2012 will take place in Windows 7 in Bootcamp. I bought 3 Mac (Mac Mini, 2 - MBP retinas) in the past and have never had a problem. They carry the same warranty that any new Mac. I think that any Mac you buy is easily past 2-3 years with what you want to run.

  In the list of the things you mentioned, if you get a 2015 model, you will not be able to run Windows 7 in Bootcamp. You pouvez run it in a Virtual Machine like Parallels Desktop 11. I have a retinal model of 2015 and Bootcamp can only setup for Windows 8 and more. So, I run Windows 7 and 10 in a VM using Parallels Desktop. Personally, I would not run any graphics intensive games on your laptop, but you certainly can if you don't mind hearing that run the fans.

  Certainly, 8 GB of RAM (minimum) with a 256 GB or larger SSD drive. You can do what others are doing and future proof your Mac by getting 16 GB or RAM. Current models have bus PCIe for flash storage and it's fast! I had a late 2012 with flash SATA storage retina and my current 2015 beginning with PCIe is much faster. Insofar as an Intel i5 or i7, it's really you. With what you mentioned, the i7 would probably be a good choice.

• This SSD will fit in my MBP 13 mid 2012

  Just got a second hand Macbook Pro 13 "mid-2012 (not retina)." The guy upgraded to a 250 GB SSD and it is simply not enough room for me. I would like to double with a 500 GB SSD. I was looking for in Samsung SSD. Does anyone know if it would be compatible with my MBP?

  d_500-_-20-147-373-_-Product http://www.Newegg.com/product/product.aspx?item=N82E16820147373&cm_re=samsung_ss

  Also has 12 GB of ram. It has a key of 8 GB and a 4 GB stick. I would like to just throw a full 16 GB. Will this work?

  0-239-995-_-product http://www.Newegg.com/product/product.aspx?item=9SIA1N82MT5630&cm_re=mac_ram-_-2

  Thanks in advance for you help! you are always great.

  Let me discourage you to install the Samsung SSD.  There was some problems with Samsung SSD (in addition to success). noticed on these forums.  Note also that Samsung does not Mac compatibility on their web site.  I can recommend the SSD from Crucial and OWC based on my experience and that of others.

  Your MBP will support up to 16 GB of RAM.  However, the best sources for RAM compatible Macs are also OWC and Crucial.  When it comes to RAM and some brands simply do not work even when the specifications indicate they should the Mac are very selective.  Ensure that the specifications are: 204-pin PC3-12800 (1600 MHz) DDR3 SO-DIMM

  Ciao.

• Need instructions/tips for no Win8.1 on mid 2012 MBP pro audio problem

  Thank you for taking your time looking in my question.

  My Machine: Macbook Pro retina no Mid 2012

  What I wanted: install win 8.1 pro 64 bit on a second SSD completely (without Partition) / replace the optical drive

  My problem: everything works fine, but no sound. Drivers seem to be the cause:

  
  How I installed windows:

  1. I put the own ssd in the main Bay + optical drive with disk 8.1 win

  2. Windows disk initialized and installed windows 8.1 64-bit without errors

  3 install the drivers for bootcamp support

  4 returned the Mac ssd go back to the main Bay and put the ssd of windows in the caddy and then in the optical Bay

  5. starting is by holding alt and choosing between mac os, recovery and boot efi (which contains windows)

  What I tried (all of the following are ineffective):

  1 reinstall/repair drivers bootcamp support from different sources (of the download on the website of apple and the bootcamp assistant application)

  2 reinstall the realtek drivers

  3. how to install intel drivers graphics hd 4000 (found a source who said it would do the trick, there is no)

  4 uninstallation of controller high definition Audio (it always seems to come back)

  5. manually download and install the drivers http://www.stuffedcow.net/files/CS4207_WinVista_Win7_32-64-bit_6-6001-1-30.zip cirrus

  I get the following error:

  

  6. place the ssd of windows in the main Bay

  7 troubleshooting sound (a 99% sure that this would not work)

  8 throw up my hands in despair and uncontrollable crying afterwards (was probably the most effective on 8)

  That I need clarification on:

  I found found some sources say that installing windows via EFI mode causes no sound, but I'm not sure if the way I installed it is considered to be the efi mode as I have never had an option for efi mode. However when I start upward and hold option the name of the windows disk named ' BOOT EFI. Efi mode is how I installed windows?

  What I need instructions on:

  Some sources claim that I need to install windows in hybrid MBR mode however I do not know how I would install windows any differently than the way I did above. How can I go about installing, not in start efi mode, if I want to spend the whole ssd for windows / that I would do anything differently than the steps I listed up there?

  Thanks a lot again for your time and help!

  Windows must be in the main Bay and must stay in the main Bay after installation. You can either use the wizard of BC and create a USB installer which will also create a legacy BIOS/MBR W8.1 (default value for your specific model) or if you choose to do it manually, make sure that the icon of Windows from the installation media, not EFI Boot.

  If you start from the DVD W8.1, the default value is Boot EFI. BC Assistant did a bit of work for you, in order to avoid the is not a good idea.

• Replace the HARD drive in mid-2012 MBP of SSD?

  Given to replace my HARD drive of 1 TB in MBP mid-2012.  This MBP has already been customized (by Apple) to 2.9 GHz i7 8 GB mem.

  I'm looking for a solution at least to 1 TB also. How about this:

  Samsung 850 EVO 1 TB 2.5 inch SATA III internal SSD (MZ-75E1T0B/AM)

  IS it really that simple, as suggested by some video: current copy to SSD connected externally, than to go ahead with replacement? Then you can continue normal OSX updates as usual?

  Is it really worth?

  Yes, I do some "prosumer" video (FCP) and audio (Logic, Cubase, Pro Tools) - and use external USB 3 HARD drive.

  Yes, it was worth it. The difference between day and night.

  It's easy. How to create a clone of startup

  I don't know Samsung but 2.5 "is inside that you need, SATA III Yes.

  but another highly recommended option is https://eshop.macsales.com/shop/SSD/OWC/lineup

  MacBook Pro (15-inch mid-2012), OS X El Capitan (10.11.6), i7 480 GB SSD 16 GB RAM iPhone5 iOS10.0.1, Parallels10.0.2, HP OfficeJet Pro 8620

• Mid-2012 retina Macbook Pro does not stop

  My mid-2012 retina Macbook Pro running El Capitan (v 10.11.5) won't shut down or restart. Taken to the Apple store where they ran diagnostics on it and can't find anything wrong. Suggested I have reinstall the OS. I reinstalled, then backed up with Time Machine. The problem persists.

  I think I can get a report of incidents which may be helpful, although I've never shared before. To include or omit any information would be helpful.

  Especially the crash report reads "identifier" and "responsible" as: "com.apple.AmbientDisplayAgent". Type 'Exception' is ' EXC_BAD_ACCESS (SIGSEGV) "and the" subject crashed ' reads ' queue 5 sending: DispEventQueue "."

  Any help would be appreciated.

  I see now mid-2012 retina Macbook Pro El Capitan (v 10.11.5) running.

  It does nothing?  I think I would resume.

  They run the VST (video-Test systems)?  If this isn't the case, I'll ask for it.

  https://www.Apple.com/support/MacBookPro-videoissues/

• Upgrade module WiFi mid-2012 MBP?

  Hello

  I have a MBP mid-2012 13 inches and I've already updated the memory, ssd and battery.

  I would like to know if the Wifi module is upgradable?...

  I currently have an 802.11n Wifi module that I wrapped up as upgrade to Wifi-ac

  Interfaces:

  EN1:

  Card type: AirPort Extreme (0x14E4, 0xF5)

  Firmware version: Broadcom BCM43xx 1.0 (7.21.95.175.1a6)

  MAC address: 5 c: 96: 9 d: 8 d: af:ef

  Locale: FCC

  Country code: U.S.

  Supported PHY modes: 802.11 a/b/g/n

  The supported channels: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 149, 153, 157, 161, 165

  Wake On Wireless: support

  AirDrop: support, channel 149

  Status: connected

  Map of the airport is certainly available in this model:

  oth https://www.iFixit.com/Guide/MacBook+Pro+13-inch+unibody+Mid+2012+Airport-Blueto + Board + replacement/10363

  However, newer Mbps AC cards are of a completely different form factor, so I doubt that they would work. I've not seen any internal third party replacements offered at all speeds.

  There may be an external option, like this:

  https://eShop.MacSales.com/item/Edimax/EW7711MAC/

• BlackLight without graphics (MBP mid-2012)

  Long time lurker, first time poster.

  Hello everyone. I own a Macbook Pro, mid-2012 model (101), processor intel i5. Last summer, I upgraded the RAM 16 GB and 2 TB HARD drive. Earlier, I noticed my MBP ran hot and strangled more often than usual. I searched online for solutions, and I read on the application of new thermal paste. I bought the kit ArctiClean as well as the Arctic Silver thermal paste from Amazon and took care with the process of cleaning and application using an iFixit guide how apply the paste. I reassembled the Macbook Pro and the display came on well, the fan was noisy out of control, and research also indicated that I didn't apply enough thermal paste, so I still once disassembled, added a little more dough based on the suggested amount and put it back together. This time, however, when I cut off the computer, the sound the chime that's happened and everything but the screen was black! I sat there for a while and the fire of backlight and the keyboard is come (which means the computer started), but there was no image, just black light. I double and triple checked all the connections the card logic to ensure that everything was good and safe, but there was no luck. I have reset the SMC and the PRAM again, no luck. I know that my warranty is void so I'm not the penalty to take it to an Apple store, does anyone have any suggestions?

  PS - There is no drop or to the computer water damage

  Attaches the MBP to a monitor.  If the monitor is also black, which indicates a GPU problem.  If there is a good image on the monitor, the disply or display connection is defective.

  Don't be reluctant not to take the MBP to an Apple store genius bar.  All appraisals are FREE, regardless of the status of the guarantee.  Then, you'll know exactly what you are dealing with.

  Ciao.

• beach ball of rotation on el capitan (mbp mid 2012)

  Hey all - if my macbook pro has been slow for as long as I can remember, even after its purchase for the school.  A year ago I was almost all replaced: the monitor, the logic, the RAM card (all except the mouse pad, battery and HD).  I get a constant spinning beach ball about any program running.  Spotify, CC adobe and microsoft programs are less efficient that I usually use. Even the right click is difficult.

  Any ideas?

  Here are my results of EtreCheck:

  EtreCheck version: 2.9.10 (261)

  Report generated 2016-03-30 17:34:13

  Download EtreCheck from https://etrecheck.com

  Time 05:28

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Click on the link [check files] help with unknown files.

  Problem: Beachballing

  Description:

  also really very slow

  Hardware Information: ⓘ

  MacBook Pro (15-inch, mid-2012)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro9, 1

  1 2.3 GHz Intel Core i7 CPU: 4 strands

  4 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 2 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 2 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 710

  Video information: ⓘ

  Graphics Intel HD 4000

  NVIDIA GeForce GT 650M - VRAM: 512 MB

  Color LCD 1440 x 900

  Software: ⓘ

  OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour

  Disc information: ⓘ

  HTS547550A9E384 disk HARD APPLE disk0: (500,11 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Macintosh HD (disk 1) /: 498,88 (Go 223,52 free)

  Storage of carrots: disk0s2 499.25 GB Online

  HL-DT-ST DVD - RW GS31N)

  USB information: ⓘ

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. Apple keyboard / Trackpad

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Any where

  Unknown files: ⓘ

  ~/Library/LaunchAgents/.dat.nosync01a5.xxFKi5 (hidden)

  ~/Library/application support/Spotify/SpotifyWebHelper

  A unknown file found. [Check files]

  Kernel extensions: ⓘ

  / Library/Application Support/VirtualBox

  [loading] org.virtualbox.kext.VBoxDrv (5.0.16 - 2016-03-23) [Support]

  [loading] org.virtualbox.kext.VBoxNetAdp (5.0.16 - 2016-03-23) [Support]

  [loading] org.virtualbox.kext.VBoxNetFlt (5.0.16 - 2016-03-23) [Support]

  [loading] org.virtualbox.kext.VBoxUSB (5.0.16 - 2016-03-23) [Support]

  / System/Library/Extensions

  com [no charge]. IKMultimedia.driver.StompIO1 (1.0.0 - 2016-03-30) [Support]

  com.ikmultimedia.driver.StealthPedal [no charge] (1.0.0 - 2016-03-30) [Support]

  com.Tascam.usb2audio.driver [no charge] (2.10.4 - SDK 10.7 - 2016-03-30) [Support]

  com.wdc.driver.1394HP [no charge] (1.0.11 - 10.4 SDK - 2016-03-30) [Support]

  com.wdc.driver.1394_64HP [no charge] (1.0.1 - 10.6 SDK - 2016-03-30) [Support]

  com.wdc.driver.USBHP [no charge] (1.0.11 - 2016-03-30) [Support]

  com.wdc.driver.USB_64HP [no charge] (1.0.0 - 10.6 SDK - 2016-03-30) [Support]

  /System/Library/Extensions/TASCAM_US1xx.kext/contents/plugins

  com.Tascam.usb2audio.driver_TIGER [no charge] (2.10.4 - 10.4 SDK - 2012-09-21) [Support]

  Launch system officers: ⓘ

  [loaded] 7 tasks Apple

  [loading] 150 tasks Apple

  [operation] 81 tasks Apple

  Launch system demons: ⓘ

  [loaded] 43 tasks Apple

  [loading] 153 tasks Apple

  [operation] 93 tasks Apple

  Launch officers: ⓘ

  com [running]. Affinegy.InstaLANa.plist (2011-06-03) [Support]

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-02-17) [Support]

  [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-11-12) [Support]

  [operation] com.adobe.AdobeCreativeCloud.plist (2015-12-16) [Support]

  [loading] com.citrix.AuthManager_Mac.plist (2013-06-07) [Support]

  [operation] com.citrix.ReceiverHelper.plist (2013-06-07) [Support]

  [operation] com.citrix.ServiceRecords.plist (2013-06-07) [Support]

  [loading] com.divx.dms.agent.plist (2013-02-07) [Support]

  [loading] com.divx.update.agent.plist (2013-02-07) [Support]

  [operation] com.hp.productresearch.plist (2012-01-16) [Support]

  [loading] com.oracle.java.Java - Updater.plist (2014-10-27) [Support]

  [operation] net.juniper.pulsetray.plist (2016-03-28) [Support]

  [loading] org.macosforge.xquartz.startx.plist (2012-09-27) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.ARMDC.Communicator.plist (2015-11-12) [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-11-12) [Support]

  [loading] com.adobe.SwitchBoard.plist (2012-12-03) [Support]

  [operation] com.adobe.adobeupdatedaemon.plist (2016-02-18) [Support]

  [loading] com.adobe.agsservice.plist (2015-11-11) [Support]

  [loading] com.adobe.fpsaud.plist (2016-03-07) [Support]

  com.Apple.aelwriter.plist [loading]

  [ongoing] com.Apple.Qmaster.qmasterd.plist

  [loading] com.cloudpath.maccmd.plist (2013-08-27) [Support]

  [loading] com.microsoft.autoupdate.helpertool.plist (2016-02-15) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2014-05-09) [Support]

  [loading] com.microsoft.office.licensingV2.helper.plist (2015-07-01) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (2014-10-27) [Support]

  [loading] com.wdc.WDPrivilegedHelper.plist (2015-10-03) [Support]

  [loading] net.cloudpath.HelperTool2.plist (2015-07-17) [Support]

  [operation] net.juniper.AccessService.plist (2016-03-28) [Support]

  [loading] net.juniper.UninstallPulse.plist (2016-03-28) [Support]

  [loading] org.macosforge.xquartz.privileged_startx.plist (2012-09-27) [Support]

  org.VirtualBox.startup.plist [no charge] (2016-03-23) [Support]

  User launch officers: ⓘ

  [running]. (hidden) dat.nosync01a5.xxFKi5 (2015-12-16) [Support]

  ~/Library/application support/Spotify/SpotifyWebHelper

  [loading] com.adobe.AAM.Updater - 1.0.plist (2015-11-11) [Support]

  [failure] com.amazon.cloud - player.plist (2013-12-02) [Support]

  com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist

  [loading] com.divx.agent.postinstall.plist (2014-09-15) [Support]

  [loading] com.facebook.videochat. [entrenched passage] .plist (2014-08-11) [Support]

  [loading] com.google.keystone.agent.plist (2016-03-02) [Support]

  [loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-03-30) [Support]

  [operation] com.spotify.webhelper.plist (2016-03-30) [Support]

  [failure] com.wondershare.AnjoyTunesHelper.plist (2016-02-11) [Support]

  org.VirtualBox.vboxwebsrv.plist [no charge] (2016-03-23) [Support]

  Items in user login: ⓘ

  Dropbox application (/ Applications/Dropbox.app)

  Autodesk 360 UNKNOWN (missing value)

  WDDriveUtilityHelper Application (/ Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)

  Bomgar-CCS-20151216-212928 UNKNOWN (missing value)

  Wondershare TunesGo Helper Application (~/Library/Application Support/wondershare_TunesGo/Wondershare TunesGo Helper.app)

  CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

  Other applications: ⓘ

  [ongoing] com.adobe.CCXProcess.163872

  [operation] com.adobe.acc.AdobeDesktopService.122592.DCE7C072-89B2-43BB-8670-D2D83079C511

  [ongoing] com.Adobe.accmac.187872

  [ongoing] com.getdropbox.dropbox.197472

  [ongoing] com.spotify.client.65952

  [ongoing] com.westerndigital.WDDriveUtilityHelper.95392

  [ongoing] com.wondershare.AnjoyTunesHelper.132832

  [ongoing] JP.co.Canon.cijscannerregister.15712

  [loading] 403 tasks Apple

  [operation] 228 tasks Apple

  Plug-ins Internet: ⓘ

  ChemDraw Plugin Pro: 14. 0 0 - SDK 10.6 (2014-09-10) [Support]

  MeetingJoinPlugin: Unknown - SDK 10.2 (2016-03-01) [Support]

  OVSHelper: 1.1 (2013-02-17) [Support]

  Default browser: 601 - SDK 10.11 (2016-03-30)

  Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (12 / 12/2013) [Support]

  SlingPlayer: Unknown - SDK 10.8 (2015-07-17) [Support]

  AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-02-17) [Support]

  FlashPlayer - 10.6: 21.0.0.182 - SDK 10.6 (2016-03-19) [Support]

  AdobePDFViewerNPAPI: 15.009.20069 - SDK 10.8 (2015-09-30) [Support]

  DivXBrowserPlugin: 2.2 (2012-07-26) [Support]

  QuickTime Plugin: 7.7.3 (2016-01-22)

  Flash Player: 21.0.0.182 - SDK 10.6 (2016-03-19) obsolete! Update

  CitrixICAClientPlugIn: 11.8.0 - SDK 10.7 (2013-06-07) [Support]

  SharePointBrowserPlugin: 14.6.2 - SDK 10.6 (2016-03-23) [Support]

  AdobePDFViewer: 15.009.20069 - SDK 10.8 (2015-09-30) [Support]

  Silverlight: 5.1.20913.0 - SDK 10.6 (2013-12-19) [Support]

  JavaAppletPlugin: Java 8 updated 73 02 (2016-02-20) check the version of build

  User Plug-ins internet: ⓘ

  Web of Google Earth plugin: 6.2 (2012-06-28) [Support]

  Safari extensions: ⓘ

  Adblock Plus (2016-03-29)

  ClickToPlugin (2015-07-31)

  DivX Plus Web Player HTML5 < video > (2014-09-15)

  Audio Plug-ins: ⓘ

  DVCPROHDAudio: 1.3.2 (2012-12-03)

  TASCAM_US1xx: Unknown - SDK 10.7 (2012-09-21) [Support]

  3rd party preference panes: ⓘ

  Application Enhancer (2014-04-13) [Support]

  Flash Player (2016-03-07) [Support]

  Flip4Mac WMV (12 / 12/2013) [Support]

  Growl (2012-08-23) [Support]

  Java (2016-02-20) [Support]

  Perian (2011-07-23) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Mobile backups: WE

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 498,88 GB disc used: 275,36 GB

  Destinations:

  backup [Local]

  Total size: 2.00 TB

  Total number of backups: 0

  An older backup: -.

  Last backup: -.

  Size of backup drive: Excellent

  Size of backup 2.00 TB > (disk size 498,88 GB X 3)

  Top of page process CPU: ⓘ

  9% adobe CEF Helper (2)

  5% WindowServer

  kernel_task 2%

  1% mdworker (24)

  1% com.apple.WebKit.WebContent (2)

  Top of page process of memory: ⓘ

  610 MB kernel_task

  418 MB mdworker (24)

  Com.apple.WebKit.WebContent (2) 340 MB

  201 MB Spotify Helper (2)

  172MO Safari

  Virtual memory information: ⓘ

  100 MB of free RAM

  3.90 used GB RAM (864 MB Cache)

  256 KB used Swap

  Diagnostic information: ⓘ

  30 March 2016, 16:41:12 self test - passed

  March 30, 2016, 11:32:47 /Library/Logs/DiagnosticReports/mtmfs_2016-03-30-113247_[redacted].crash

  / System/Library/CoreServices/backupd. Bundle/happy/Resources/mtmfs

  March 30, 2016, 11:32:39 /Library/Logs/DiagnosticReports/mtmfs_2016-03-30-113239_[redacted].crash

  March 30, 2016, 11:32:35 /Library/Logs/DiagnosticReports/mtmfs_2016-03-30-113235_[redacted].crash

  March 30, 2016, 11:32:33 /Library/Logs/DiagnosticReports/mtmfs_2016-03-30-113233_[redacted].crash

  March 30, 2016, 11:14:53 pm /Library/Logs/DiagnosticReports/AdobeCRDaemon_2016-03-30-111453_[redacted].cras

  / Applications/utilities/Adobe Creative Cloud / * / Core Sync.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDae mon.app/Contents/MacOS/AdobeCRDaemon

  March 30, 2016, 10:12:05 AM/Library/Logs/DiagnosticReports/system Preferences_2016-03-30-101205_ [redacted] .hang

  / Preferences.app/Contents/MacOS/System applications/system preferences

  March 29, 2016, 14:44:29 ~/Library/Logs/DiagnosticReports/syncdefaultsd_2016-03-29-144429_[redacted].cra sh

  /System/Library/PrivateFrameworks/SyncedDefaults.Framework/support/syncdefaults d

  March 28, 2016, 01:37:58 PM/Library/Logs/DiagnosticReports/Wireless Diagnostics_2016-03-28-133758_ [redacted] .hang

  / System/Library/CoreServices/Applications/Wireless Diagnostics.app/Contents/MacOS/Wireless Diagnostics

  March 28, 2016, 13:30:31 /Library/Logs/DiagnosticReports/apsd_2016-03-28-133031_[redacted].crash

  /System/Library/PrivateFrameworks/ApplePushService.framework/APSD

  March 28, 2016, 11:19:25 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2016-03-28-111925_ [redacted] .crash

  System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking

  March 28, 2016, 11:15:28 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SearchHelper_2016-03-28-11152 [redacted] 8_ .crash

  /System/Library/PrivateFrameworks/SafariShared.Framework/versions/A/XPCServices /com.apple.Safari.SearchHelper.xpc/Contents/MacOS/com.apple.Safari.SearchHelper

  March 28, 2016, 11:11:35 /Library/Logs/DiagnosticReports/securityd_2016-03-28-111135_[redacted].crash

  / usr/sbin/Securityd

  March 28, 2016, 11:11:11 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SearchHelper_2016-03-28-11111 [redacted] 1_ .crash

  March 28, 2016, 11:11:11 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2016-03-28-111111_ [redacted] .crash

  March 28, 2016, 11:10:35 /Library/Logs/DiagnosticReports/securityd_2016-03-28-111035_[redacted].crash

  March 28, 2016, 11:09:09 /Library/Logs/DiagnosticReports/securityd_2016-03-28-110909_[redacted].crash

  March 28, 2016, 11:07:08 /Library/Logs/DiagnosticReports/securityd_2016-03-28-110708_[redacted].crash

  Remove CleanMyMac.

  http://macpaw.com/support/CleanMyMac/Knowledgebase/how-to-uninstall-CleanMyMac-3

  Help upgrading RAM 8 GB.

  OtherWorldComputing

  http://eShop.MacSales.com/shop/Apple/memory/

  Crucial

  http://www.crucial.com/USA/en/memory-Mac-Apple

• MacBook pro retina display (mid-2012) goes black

  All by using the computer to randomly screen goes completely black.  After a few attempts at tapping trackpad or a bite or two, screen turns on but then log on to the computer. Program I was running is still there and continues on. It is very random and I fear that a logic board or the video card component may be out.  MacBook Pro retina display mid-2012, 16 GB 1600 mHz DDR3 RAM, graphics NVIDIA GeForce GT 1024Mo of 650M;  2.6 i7 running OS 10.11.2

  Hi James,

  Thank you for using communities Support from Apple! I'm sorry to hear that you are having these problems with your MacBook Pro. I'm a bit ambiguous on the screen exactly who you see when you log in, but according to your description it looks that your computer may be involuntarily go to sleep. If this is the case, you can find the troubleshooting steps in the following article useful:

  If your Mac does not sleep or wake up when expected - Apple supports

  As mentioned in this article, another possibility on laptops like the MacBook Pro is that the screen closed sensor may be triggered unintentionally. There is a small magnetic sensor in portable computers and sometimes, being close to things like briefcases magnetic closure or magnetic jewelry can cause him to think that the display was closed, which then puts the machine in a locked sleep state. If possible, you can test the issue on an office open without any potential source of interference.

  Magnets in devices could cause sleep your Mac computer - Apple Support

  See you soon