Missing or defective printhead product number - Deskjet B210a - CN216A

I have a HP Deskjet B210a. I had problems a couple of years, and HP has had enough to replace it even if it was at the end (but not quite) out of warranty.

As part of the replacement they sent me a printhead from backup.

I ran out of color ink, but I didn't care during the last month or so because I just need to print black and white. I noticed at one point that a message would be popup saying that the empty cartridge now was not a genuine cartridge. Not sure why he said that, because he said it was ok when first installed.

Well, a week previously, the black stopped printing. She showed black was weak, but not really out. I assumed it was quite low and went and bought a new black ink cartridge. I put it and nothing printed... not black at all and I did not receive an error message.

I tried to do an align and maybe because I was off color it failed. However, I wanted to try the new print head. I'm not a novice at computers and it was not difficult to remove the old printhead. I lifted the lever and pulled up. I placed a new one by placing in the same position and lower the lever. But now when I try and turn it on, it says "missing or print head has failed. I tried to clean it up, I tried the old man a new and I get the same message.

It is likely that this is due to the ink color cartridges missing? I can't wait to go buy more ink if this thing will not work again and place it to another printer. Someone has an idea of what might be happening here?

Thank you.

I use Windows 7 64 bit and I also use Linux Mint 14 cinnamon 64-bit.

Hi Ken, you got one of these small wipes with the new print head? They are quite practical to remove the ink dried etc..

Figure 5: Wipes pré-humidifiées

Tags: HP Printers

Similar Questions

  • Office jet 670o Premium: HP Officejet 6700 premium - printhead missing or defective

    I'm having the same error as many others on this forum re: error message suddenly appears saying that the printhead is missing or defective. I followed all steps suggested HP, i.e., unplug the unit, check the ink cartridges, etc.. None of them has nothing to fix or cross the same question. My printer is about 2 years, so more under warranty.  There is no explanation for the cleaning of the printheads on the 6700 and other products do not translate to the 6700.  I watched about 1/4 on the blog, some at the beginning and at the end and that you won't lose my pages in all 12 looking for time to dissatisfied customers.

    And I just bought and installed new ink cartridges that are not cheap.  What a waste...

    Please let me know what I can do would be much less $ than buying a new printer, because it surely won't be a HP.   This is a problem for years and always HP chose not to solve.  they would rather you buy another HP throw.  Good luck!

    I got a call, what was missing Monday, about this incident.  The HP person said they'd call yesterday, they, or they leave a callback number, it's the only way I can answer.  Pls call me on my cell phone, or leave a number that I can reach you.  Thank you.  Dan

  • OfficeJet peo 8610: printhead missing or defective

    I purchasd a 8610 hp printer was working fine until errror startet missing or doesn't have a printhead 0xc19a0002 error code.

    I used hp recommentaion still the error troubleshooting some what now? Help, please

    You will need to contact HP support.

    Open the link: www.hp.com/contacthp/ and enter your product number or select auto detect
    Scroll up to "still need help? Fill out the form to select your contact options.
    Scroll down and click on: contact HP options - click Get phone number, file number, and phone number will appear.

  • HP 14-D037TU: missing or not valid product name, product serial number, product number and system on board the number of CT

    After update my notebook(14-D037TU), this error message bios has display at windows startup...

    The following products information programmed into the system card is missing or invalid.

     

    card system (00 a) - product name

     

    card system (00 a) - serial number of the product

     

    card system (00 a) - product number

     

    System (00 a) - on-board system board number CT

    This message which requires me to press ENTER to continue. I also had hard reset my notebook and reinstall a previous version of bios too. but I could not solve this problem.  Please help me...

    For some reason, it seems that the update of the BIOS wiped out relevant info in your BIOS. It will require repairs at HP to restore the info.

  • HP Deskjet 3070: cartridges missing or defective

    I put new cartridges in printer Deskjet 3070 and now the error message is displayed: cartridges missing or defective. I placed the new cartridges and cartridges is not error. Are the cartridges default?

    Hey Cheeseslicer,

    The best thing you can do is to give the printer a hard reset

    Also replace the cartridges might solve the problem.

    Insert the old cartridges you also find the error?

    Please let me know.

  • where can I find the product number for a HP Deskjet F4580 all-in-One Printer?

    where can I find the product number for a HP Deskjet F4580 all-in-One Printer?

    I typed 'to the HP Deskjet F4580 all-in-One printer"and the installation software cannot find the printer on the HP website.

    But it is the search manually separately via a different browser.

    So there must be another product number!

    Hello

    The following link shows his support site:

    http://h10025.www1.HP.com/ewfrf/wc/product?cc=us&LC=en&DLC=en&product=3944758

    You can find lots of information on 6 sections.

    Kind regards.

  • MAGNETS? HP DESKJET 1000 CH340A product number

    Have had problems with my less than six months, product HP DESKJET 1000 CH340A printer number. Would not feed paper. Tried the solutions all the recommended posted by HP to fix it. Today, I thought I would give it another look, picked it up and two round, glued magnets together fell out of it.

    I tried to print and paper loaded with a problem-just like before.

    Is there an equivalent? The printer should this part? It is still under warranty.

    If I had to guess, it can be a paper on the sensor, sensor paper jam, paper sensor.  If you can watch it your self you can find where they are going.  If the unit is out of warranty, you can try to fix yourself.  So it is best to contact the warranty service.

  • Product number: J6M42PA #ACJ: pilot missing bluetooth

    Hello Sir/Mam,

    Product number: J6M42PA #ACJ

    Product name: HP Pavilion 15 laptop

    A few days, I tried to connect my headset wireless Vibro BT02 iBall with my laptop. The bluetooth device is not detected after several attempts. So I went to changes with the driver for device bluetooth, settings, etc etc. Also I tried to set the bluetooth in services.msc. But it does not work.  From now on, I don't remember what I did.

    The result of the day with bluetooth experience has resulted in the following:

    1 Bluetooth parameters are not available.

    2 Blutooth drivers are not visible in the installed drivers.

    3. Bluetooth icon is inactive and are not accessible.

    Please suggest me what I should do to get my bluetooth work

    Hello

    Your machine is a HP PAVILION P077TX 15 NOTEBOOK PC that uses Broadcom BCM43142 802.11bgn 1 x 1 Wi-Fi and Bluetooth 4.0 HMC combination WLAN adapter. Please try the Bluetooth of Broadcom software at the following address:

    http://ftp.HP.com/pub/SoftPaq/sp67001-67500/sp67447.exe

    Kind regards.

  • dESKJET 2514: product number

    Warranty check request

    Country, United States

    Serial number which was found through software and on the label

    Product number WHERE CE FOUND? IT IS NOT ON THE LABEL OF DECICE!

    Hello again!
    Welcome to the community of HP @rwdeskjet,

    I came across this post of yours to wonder about the number of products. Check the link below to see where your product number.

    How can I find my model or the number of the printer?

    If there is anything else I can help with that, let me know!

    to testify of my attempt to help you today, click on the thumbnails below. Click on the 'accept as Solution' If the problem has been resolved, please and thank you!

    Have a great day,

  • HP Pavilion 15-p225na: product number Unknow Driver Hp Pavilion 15-p225na ACPI\HPQ6007: M3H44EA #ABU Please HELP! =(

    Hi I have a problem with a missing driver for something on my laptop, it just says: Unknow driver in Device Manager, the hardware id is ACPI\HPQ6007 and my laptop model number etc. is the product number Hp Pavilion 15-p225na: M3H44EA #ABU Please HELP someone! =(

    Please click the watch link below to download and install the driver

    http://ftp.HP.com/pub/SoftPaq/sp67001-67500/sp67280.exe

    Hope this helps, for other queries in response to the post and feel free to join us again

    Kind regards

    GBL84

    -------------------------------------------------
    Although I am an employee of HP, I speak for myself and not for HP

    If my POST helped you, please click on the 'button white Thumbs Up' to say thank you!
    Make it easier for others to find solutions by checking a response "accept as Solution" if it solves your problem

  • Where is DJ 2060 product number?

    I can't find it.

    On support page I read it's 6 or 7 characters or numbers. There is nothing like that on my printer.

    I have not found that:

    Serial number.

    The FPU XXYYY - YYYYY No.

    Model number Reqular: YYYYY-XXXXX

    Help, please.

    Hello

    Product number for HP Deskjet 2060 all-in-One Printer - J510e is CQ750A

  • How do I know the laptop model and my product number

    I want to know a shortcut to find the model of my laptop of HP, knowing that the laptop is not written by any number of model and product specific on the background data, and there is only one word «Pavilion dv6»

    Please do not delay in this response, because this subject is very important for many people

    Hallam-

    Try one of the options in the document on finding your product number or model number.

  • Product number: D5E81PA #ABG does not match all want dv6 models

    Hello

    I made the mistake of buying a Windows 8 machine which does not reliably connect to the internet. I see connections and you connect to them but just have 'limited' connectivity and can't get online.

    I am following this thread for update firmware http://h30434.www3.hp.com/t5/Wireless-Internet-Home-Networking-e-g-Windows-8/Wifi-Problem-with-my-br... etc.

    However my product number does not seem to relate to any kind of laptop dv6 envy. Indeed, a Google search for this product number showed a result. There is nothing about this issue of product on HP - great, great job guys!

    Product number: D5E81PA #ABG

    What version of the dv6 want so I have and what driver do I download.

    Thank you

    Hello

    It's "ENVY HP dv6-7302AX" and I don't think that in the NZ market. Its drivers supported site is:

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us & LC = in & Product = 5354311

    Annual slippage can check the Device Manager to discover the right wireless card.

    Kind regards.

  • Product number HP Pavilion G7: D1C20UA #ABA

    I would like to know if I could put the touchsmart on this laptop, product number HP Pavilion G7: D1C20UA #ABA, I upgraded my laptop to Windows Professional 8, so if you can give the link to where I can download the software suite.

    Hello

    No, you need hardware and software, no magic software can turn to material non - TS TS.

    Kind regards.

  • Product number: VN936EA #ABU: HP PRO SFF 3010 GRAPHICS CARD UPGRADE HELP

    Hi I have a HP Pro Small Form Factor pc is the flat one-is not the vertical Tower:

    Serial number: [personal information]

    Product number: VABUN936EA #ABU

    PRODUCT HP: HP Pro 3010 Small Form Factor PC

    LINK TO THE RESULTS PAGE for the PRODUCT HP: http://support.hp.com/us-en/search?q=VN936EA%23ABU & filter =-1

    I THINK TO UPGRADE MY GRAPHICS CARD TO SUPPORT HDMI OUTPUT TO MY HD TV

    CAN YOU PLEASE HELP I REALLY WANT TO GET THE BEST OUT OF MY NEW SYSTEM, I ALSO UPDATED IT WINDOWS 10 AND AM ENJOYING THE SYSTEM SO FAR, HOWEVER, I HAVE JUST RECEIVED A NOTIFICATION OF A GAME I WANT TO PLAY WITH MY GRAPHICS CARD WON'T SUPPORT IT.

    K R JAY

    HERE IS A PICTURE OF MY INFO SYSTEMS AND ON THE LAST PICURE, YOU CAN SEE THE ID OF PRODUCT AND SERIAL AT THE BOTTOM OF THE PHOTO:

    Hi @jdudleyjones,

    Here is a list of graphics cards that are tested on this device:

    • Intel Graphics Media Accelerator X4500HD

    • ATI Radeon HD 4350 (512MB) LP PCIe x 16 card

    • ATI Radeon HD 4550 (256 MB) DH PCIe x 16 graphics card

    • NVidia GeForce G210 512 MB LP PCIe x 16

    • NVidia GeForce GT230 1.5 GB PCIe x 16 card

    And to use your camera with TV via the HDMI port. You can use the HDMI DVI or Display port to HDMI adapter adapters.

    I hope that answers your question.

    I am an employee of HP, the views expressed here are my personal opinions, not HP.

    Make it easier for others to find solutions, marking my answer "Accept as Solution" if it solves your problem.

    Click the "Thumbs up" button to the left side of my post to recognize the message *.

Maybe you are looking for

  • cannot change home page

    cannot change the homepage. moved and home page continues to last residence (router: 192.168.1.1). Now I want a different home page. I tried tools > use current > OK, but my old 192.168.1.1 comes back.

  • Better LectureNotes

    Today, I tried LectureNotes after using it not for awhile. I am really impressed by the many updates! With a little customization, I can get almost everything I need to take notes at the University. I love the simple drawing tool! good selection tool

  • Missing print head

    I have a hp photosmart 5510 and Hp sent me a replacement due to a different problem.  When I plugged it in for the first time I get an error message saying print head is missing. I tried troubleshooting on their website and nothing has helped. Does a

  • Problems with the password Windows Mail 0x800CCC17

    Separated from this thread. Original title: Problems with Windows Mail password Have the same problem with the provider of the internet called Ox800CCC17 error message and they me returned to microsoft that might fix it isn't fast, but couldn't for $

  • BlackBerry Smartphones voicemail indicator

    So I am new to the blackberry world.  I'm used to smartphones based on windows, but I don't think it's my problem.  I do not show an icon of any kind, when I have a voicemail.  This has happened on one of my other phones from verizon and they couldn'