Mistakes "Is a not load driver" in ntbootlog.txt

Similar Questions

• Driver problem? N ' not load driver \SystemRoot\system32\DRIVERS\kbdhid.sys...

  Recently, I get a blue screen message whenever I start my Vista Toshiba laptop. I think that the hexadecimal number is 7F with a bunch of 0, but it certainly has a 7 followed by a letter. When you use boot logging, a dozen drivers who appear to be associated with Toshiba or an AMD processor seem to be does not. So, I tried the BIOS update. Most of them disappeared accept the following:

  Did not load driver \SystemRoot\System32\DRIVERS\srv.sys
  Did not load driver \SystemRoot\system32\drivers\parport.sys
  Did not load driver \SystemRoot\system32\DRIVERS\kbdhid.sys
  Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS

  Could someone tell me if any of them would cause a problem or anyone could suggest as what to do to fix my blue screen of death problem?

  Hello

  Have you added a hardware or drivers updated recently? Check Control Panel - Windows to see updates
  If all drivers have been updated it just before what is going on has begun.

  For 7f - this might be a problem of material such as uncomfortable cards or memory, while there are other causes.
  Power electric low could also lead to this. Use the troubleshooters above and below, and when you get to the
  pilots and segments of memory refer to my next message below and then return to the if necessary troubleshooters

  If a PC remove ALL power. Opening the case, remove and reinstall all memory cards and all cables (are not
  just try to squeeze) on both ends if they are accessible and on the device ends if not (remove cables and)
  the relocation of their aid to eliminate minor corrosion).

  If a laptop or a PC, you will need to take to a store (not BestBuy or other BigBox stores) or your system
  Support from the manufacturer.

  ----------------------------------------------------------------------

  BCCode: 7F 0x0000007F which is the same as 0x1000007F

  UNEXPECTED_KERNEL_MODE_TRAP bug control has a value of 0x0000007F. This bug check indicates that the Intel CPU generated a trap and the kernel could not catch this trap.

  This trap might be a bound trap (a trap the kernel is not allowed to capture) or a double foul (an error occurred during the processing of an earlier fault, which always results in a failure of the system).

  Parameters

  The first parameter that is displayed on the blue screen indicates the number of trap.

  The most common trap codes are the following:

  • 0x00000000 or division by zero error, indicates that a DIV instruction is executed and the divisor is zero. Memory corruption, other hardware problems or software failures can cause this error.
  • 0 x 00000004, or overflow, occurs when the processor executes a call to an interrupt handler when the overflow (OF) is flag set.
  • 0x00000005, or limits check fault, indicates that the processor, then executing a BOUND instruction, determines that the operand exceeds the specified limits. A BOUND instruction ensures that a signed array index is within a certain range.
  • 0 x 00000006 or Opcode not valid, indicates that the processor attempts to execute an invalid instruction. This error occurs generally when the instruction pointer is corrupted and point to the wrong address. The most common cause of this error is hardware memory corruption.
  • 0x00000008 or Double fault, indicates that an exception occurs during a call to the previous exception handler. In general, two exceptions are handled in series. However, there are several exceptions that cannot be handled serially, and in this case, the processor signals a double fault. There are two common causes of a double fault

  Cause

  0x7F bug check occurs after the installation of a faulty or incompatible hardware (including memory) or if installed hardware fails.

  A double fault can occur when the kernel stack overflows. This overflow occurs if multiple drivers are attached to the same battery. For example, if two file system filter drivers are associated to the same stack and then again the recursively of file system, the capacity of the battery.

  Solve the problem

  Troubleshooting: If you have recently added the material to the computer, remove to see if the error recurs. If the hardware failure existing, remove or replace the faulty component. Run the diagnostics of material that does not have the system manufacturer supplies to determine which hardware component.

  The scanner memory is particularly important. Faulty or incompatible memory can cause this bug check. For more information on these procedures, see the manual of your computer. Check that all the cards in the computer are well calibrated. Use an ink eraser or electrical contact treatment, available in electronic supply stores, to ensure the adapter card contacts are clean.

  If the error appears on a newly installed system, check the availability of updates for BIOS, SCSI, or card network controller. These updates are generally available on the Web site or the hardware manufacturer BBS.

  Confirm that all hard drives, hard disk controllers and SCSI adapters are listed in the list of the products tested Microsoft Windows market.

  If the error occurred after the installation of a new or updated device driver, you should remove or replace the driver. If, in this circumstance, the error occurs during the startup sequence and the system partition is formatted with NTFS, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console in order to access the file.

  Also to restart your computer and press F8 to character-based menu that displays the choice of operating system. In the menu of Advanced Options , select the last known good Configuration option. This option is most effective when you add a single driver or service at a time.

  Overclocking (setting of the CPU to run at a speed higher than the nominal specification) can cause this error. If you have overclocked to the computer that is experiencing the error, return the CPU to default clock speed setting.

  Check the system log in Event Viewer for additional error messages that might help identify the device or driver that generated the error. You can also disable caching memory BIOS to try to resolve the problem.

  If you have encountered this error during the upgrade to a new version of the Windows operating system, the error can be caused by a device driver, system service, an anti-virus or a backup tool that is not compatible with the new version. If possible, remove all third-party device drivers and system services and disable all antivirus before upgrade you. Contact the software manufacturer for updates of these tools. Also, make sure that you have installed the latest Windows Service Pack.

  Finally, if all of the steps above do not resolve the error, take the system motherboard to a repair for the diagnostic facility. A crack, a scratched trace, or a defective component on the motherboard can also cause this error.

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• ODI 12.1.3 - Linux OS (fedora22) - Apache Hadoop 2.6 - Apache hive 1.2.1 - java.lang.IllegalArgumentException: could not load driver JDBC [org.apache.hive.jdbc.HiveDriver] class

  Help gurus,

  Please note that the following works on my laptop:

  [oracle@fedora22 oracle] $ netstat - lpten | grep 9000

  (Not all processes could be identified, do not belong to the process info

  will not be shown, you would have to be root for all to see.)

  TCP 0 0 127.0.0.1:9000 0.0.0.0: * LISTEN 1001 29114 1651/java

  [oracle@fedora22 oracle] $ beeline u jdbc:hive2: / / localhost:10000 / default

  Connection to jdbc:hive2: / / localhost:10000 / default

  Connected to: hive Apache (version 1.2.1)

  Pilot: Hive JDBC (version 1.2.1)

  Isolation of transactions: TRANSACTION_REPEATABLE_READ

  Version 1.2.1 by Apache the hive of the Beeline

  0: jdbc:hive2: / / localhost:10000 / default > show databases;

  +----------------+--+

  | database_name |

  +----------------+--+

  | by default |

  +----------------+--+

  1 selected line (3,088 seconds)

  0: jdbc:hive2: / / localhost:10000 / default >

  but when I try and connect from within ODI:

  

  java.lang.RuntimeException: java.lang.IllegalArgumentException: could not load driver JDBC [org.apache.hive.jdbc.HiveDriver] class

  at oracle.odi.core.datasource.provider.AbstractDataSourceProvider.configure(AbstractDataSourceProvider.java:106)

  to oracle.odi.core.DataSourceManager$ LoginTimeoutDataSourceProviderProxy.configure (DataSourceManager.java:305)

  at oracle.odi.core.DataSourceManager.createAndConfigureDataSourceProvider(DataSourceManager.java:231)

  to oracle.odi.core.DataSourceManager.access$ 000 (DataSourceManager.java:57)

  to oracle.odi.core.DataSourceManager$ 1.create(DataSourceManager.java:76)

  at org.springframework.util.CachingMapDecorator.get(CachingMapDecorator.java:152)

  in java.util.Collections$ SynchronizedMap.get (Collections.java:2037)

  at oracle.odi.core.DataSourceManager.getDataSource(DataSourceManager.java:153)

  at oracle.odi.core.OdiInstance.lookupDataSource(OdiInstance.java:1066)

  at oracle.odi.core.datasource.dwgobject.support.DwgConnectConnectionCreatorImpl.getDataSourceAdapter(DwgConnectConnectionCreatorImpl.java:124)

  at oracle.odi.core.datasource.dwgobject.support.DwgConnectConnectionCreatorImpl.createDwgConnectConnection(DwgConnectConnectionCreatorImpl.java:108)

  at com.sunopsis.graphical.dialog.SnpsDialogTestConnet.getLocalConnect(SnpsDialogTestConnet.java:169)

  to com.sunopsis.graphical.dialog.SnpsDialogTestConnet.access$ 400 (SnpsDialogTestConnet.java:51)

  to com.sunopsis.graphical.dialog.SnpsDialogTestConnet$ 5.doInBackground(SnpsDialogTestConnet.java:629)

  to com.sunopsis.graphical.dialog.SnpsDialogTestConnet$ 5.doInBackground(SnpsDialogTestConnet.java:625)

  at oracle.odi.ui.framework.AbsUIRunnableTask.run(AbsUIRunnableTask.java:258)

  at oracle.ide.dialogs.ProgressBar.run(ProgressBar.java:947)

  at java.lang.Thread.run(Thread.java:745)

  Caused by: java.lang.IllegalArgumentException: could not load driver JDBC [org.apache.hive.jdbc.HiveDriver] class

  at oracle.odi.jdbc.datasource.DriverManagerDataSource.setDriverClassName(DriverManagerDataSource.java:178)

  to oracle.odi.jdbc.datasource.DriverManagerDataSource. < init > (DriverManagerDataSource.java:110)

  at oracle.odi.core.datasource.provider.DriverManagerDataSourceProvider.doCreateDataSource(DriverManagerDataSourceProvider.java:36)

  at oracle.odi.core.datasource.provider.AbstractDataSourceProvider.configure(AbstractDataSourceProvider.java:97)

  ... more than 17

  This is not the right approach, even if it works. Why?

  1. If tomorrow you need to work with Hbase, do you also follow the same thing?

  2 much booty pots related to each other and it is not advisable to all copy them into the folder of the agent.

  3. you're going to mess after copying all the pots in the record of the agent.

  Instead, add the lib path to the additional_path file. This file is in the home directory of the user if his linux machine.

  For example:

  cat /home/oracle/.odi/userlib/additional_path

  See that I added a point here.

  If it's windows, see

  C:\Users\CURRENT_USER_NAME\AppData\Roaming\odi\oracledi\userlib\additional_path.txt

• Windows Setup does not load driver Marvell D20

  Hello

  Installation: D20, the Marvell controller are attached: 2xHDDs RAID1 and an Intel SSD in a RAID configuration.

  The machine was initially installed with Windows 8.1 (on RAID1 disks), most later improved to W10.

  After a recent, (unknown to me), Windows problem entered a loop 'ASR Preparation. "

  I tried to use USB to recovery, but he did not see the drives.

  At this stage, downloaded driver from Marvell of the lenovo Web site. Note that there is only the version W7/W8.

  Tried to load the driver in Windows (for Windows 10) recovery, the load was successful, but start DISKPART after that froze the recovery. (Also tried to integrate the driver using NTLite, which resulted in recovery of freezing at startup).

  Has given up trying to recover and created 10 Windows USB installation. When I'm at the stage of selection of drive installation and selected the pilot of the "Load driver" dialog, the installation get stuck and animation of course load just went on and on. Subsequently tried to create Windows 8.1 and same media to install Windows 7. Also, who is stuck on the step "load driver".

  During the tests, I tried using different USB (version 3.0 and 2.0) drives. Also downloaded the driver for the Marvell from another Web site, just in case. Tried resetting the BIOS with the default settings. Nothing helps.

  Any ideas?

  Thank you.

  Thanks for the reply, I thought I posted what the problem was, but apparently I forgot.

  The problem turned out to be the SSD. BIOS and Windows recognized, but as soon as I/o operations were made, the player brought to stall. Even the first test SMART said the player was healthy, but the after run the test again, he has not done, and the drive is completely dead. Remove the SSD brought the machine back to life.

  Thanks again.

• Teredo Tunneling pseudo-interface "could not load driver software error" windows vista business 32-bit

  I found "Teredo Tunneling pseudo-interface" which showed a yellow exclamation in device under network adapter & just below the Realtek PCIe Ethernet controller Manager & the error was that the driver does not work properly. This is why unfortunately I uninstalled the driver. now, who disappeared from the Device Manager & I can't find even after restarting the system.

  so kindly advise me what is the problem if it does not fit in its original location & how to get it in the Device Manager?
  Please find the screen pictures of the error for your reference on skydrive https://skydrive.live.com/#cid=D98B7D8BBADFB4CF&id=D98B7D8BBADFB4CF%21105
  Rgds,

  Hello Asif,

  Thanks for the reply.

  It could be that he was corrupt entry that has been duplicated. Uninstalling the one with the bang yellow doesn't cause problems with job entry.

  I hope it helps. If you have any questions about Windows in the future, please let us know. We will be happy to help you.

• 6T 04 ADAPTER - could not load driver software

  WINDOWS WAS ABLE TO SUCCESSFULLY INSTALL THE SOFTWARE DEVICE DRIVER, BUT THE DRIVER HAS ENCOUNTERED A PROBLEM WHEN HE TRIED TO RUN. THE PROBLEM CODE IS 31

  I CAN'T CONNECT TO THE INTERNET AT ALL, IM A NOVICE ON LAPTOPS SO THAT ANY HELP WOULD BE GREAT

  Hi nedkelly82.

  You can check out the following link and try the suggestions posted by Keith-Support Engineer on Saturday, March 7th, 2009 17:56 and check if this may help:

  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/34ad657c-7f24-48AB-856C-a2ab5206949a

  You can also view also for integrated network adapters.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Could not load the driver for Teredo Tunneling Pseudo-Interface

  Hello

  Does anyone know how to fix this problem (Vista) Business

  Product
  Teredo Tunneling Pseudo-Interface

  Problem
  Could not load driver software

  Description
  Windows was able to successfully install device driver software, but the driver has encountered a problem when he tried to run. The problem code is 10.

  Signature of the problem
  Problem event name: PnPDeviceProblemCode
  Architecture: x 86
  Hardware ID: * TUNMP
  Configure the class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
  The PnP problem code: 0000000-a
  Driver name: tunmp.sys
  Driver version: 6.0.6000.16386
  Driver date: 02/11/2006
  OS version: 6.0.6000.2.0.0.256.6
  Locale ID: 2057

  Additional information about the problem
  Bucket ID: 12121968

  Concerning
  Dave

  Hi Dave

  Can you please give us more information on your laptop and what is happening exactly?

• Windows does not load on a Satellite A350 with 500 GB Seagate external HARD drive

  There is a problem with this laptop, A350-043 running Vista Edition Windows Home Premium 64 bit, part number: PSAL6C - 04S 015

  In other words: when it is connected to a 9NK2AL-510 SEAGATE 500 GB SATA DRIVE EXTERNAL USB (s/n: 5QG1YH1E) Windows will not load, it will up to and gel just before the green movement of the bar. If the USB cable is released and handed over in a second, Windows continues to load normally and all is well.

  Otherwise, the operating system will have up to 15 minutes to load. Looking in the BIOS features, there is no option to boot from USB available, so it can not be disabled. I have updated the BIOS of Toshiba to the latest version without any change in this issue.

  I tested and confirmed that the problem persists no matter what USB port is used.
  The external drive is fully functional, and there is no error or problems with it loading Windows. I reported this problem to Seagate so that Toshiba in the hope that a solution can be offered on this, but has not heard back on anything either yet.

  Do you mean that the laptop needs 15 minutes to load the Windows operating system, even if the external HARD disk is not connected?
  It sounds weird, and I doubt that this can be related to any software problem

  First of all, you should check the boot order in the BIOS the USB should be set at the last or last position.
  Second, you should check if the same problem persists even after a fresh install of the OS in some cases, that the start-up procedure could be affected due to the process software and installed background.

  But if the new installation of the operating system is not enough and if the issue persists then I guess a hardware problem (motherboard?) could be the reason for that and, therefore, a technician of the laptop must be contacted!

  That s in my opinion

• NB100 recovery disk won't load no-mistake 32768 file PEBASE could not load

  I have a NB100 and when trying to start I get Windows could not start because the following file is missing or corrupt: System32\Drivers\Ntfs.sys

  I have connected a DVD player with the recovery disk GMR400882EN0 product inside and turned on, the start-up, I keep F12 button and I get the options to boot from the CD/DVD key USB HD FDD, I put it to boot from the CD/DVD

  When loading, it can upload image RAM I get error 32768 PEBASE ISO file would not load.

  I suspect the defective recovery disc? and a new a £29.99? But the laptop is under warranty but they told me to do.

  My daughter has an Asus 904HD and once she had a problem... She doesn't have poor support to go and do it yourself... Asus has sent a letter of selection very fast-confirmed by return text-fixed-delivered confirmed drop out of text within 5 days!

  > I suspect defective recovery disc? and a new a £29.99? But the laptop is under warranty but they told me to do.

  I doubt s a defective recovery disc.
  Error message: missing or corrupted: System32\Drivers\Ntfs.sys could be caused by hardware or other component defective HARD drive.
  In your case, I recommend contacting the Toshiba ASP for the verification of the material with the new installation of the OS. The laptop is under warranty (as you suggest in the display above) and so everything should be done for free because it s covered by the warranty

  Good bye

• Dolby audio driver does not load after upgrade Windows 10

  Just upgraded to 10 Windows on my Ideapad N585. At the start, get a Dolby audio driver has not loaded. I recall this issue upgrade to win 8 to 8.1, but can't remember the fix. Should we wait for an updated driver? I have sound, but do not know what driver it uses. (have not yet found drivers yet)

  Another question, I discovered, is that I could not disable the touchpad through Fn + F6. The driver settings momentum have a box to disable the touchpad when an external pointing device using, however, so this isn't a major problem.

  Thanks - I think that I managed to update the driver for the device (which was not so easy to find) Manager - who or Windows Update done automatically. He now works properly again. I have a feeling I'm going to repeat this exercise a lot with Windows 10.

• No compatible driver, drivers write protection only is not loading, the game will not play

  I have a new ASUS G51VX equipped with windows 7 ultimate.  I tried to load 1701 AD gold dir and he says TAGES Drivers (drivers write protect) need to charge, said (run as administrator), try and does not load.  Tried to do it from the folder on the cd, and I get the same results.  When I start my computer, I get a message of an incompatible driver was blocked (this driver).  Tried to fix it with the resolution of the problems of compatibility and still won't work.  Any help would be apprieciated.

  Hi chazson,

  Welcome to Microsoft Answers Community Forums.

  Please follow the steps in troubleshooting mentioned below to help troubleshoot your problem.

  Step 1: -.

  I suggest you to please check if your driver software is compatible with Windows 7 in the link mentioned below.

  Compatibility Windows 7 http://www.microsoft.com/windows/compatibility/windows-7/en-US Center

  Step 2: -.

  If the game worked very well in the previous operating system, try to run the program in the previous operating system compatibility mode.

  ·         Make older programs in this version of Windows

  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

  Step 3: -.

  Try to reinstall the driver from the Windows Installer cleanup utility software.

   

  Emove utility Microsoft Windows Installer cleanup is a tool for runinstalled programs completely from your operating system, including programs without success.

  ·         Please visit the link below to download the Windows install cleanup.

  http://support.Microsoft.com/kb/290301

  Hope this information helped you.

  Kind regards

  Arona - Microsoft technical support engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Tek TDS2014 driver does not load as a reference vb6.0

  Downloaded the latest version of the pilot site TDS2014 NOR (ver 2.7.1) and it seems that there are no typotheque so it does not load as a reference in VB6.0.

  I had an older version (2.0.9 dated 2006) which was able to load as a reference but started having problems with it after the NI-VISA 4.5.

  First, is there a library of types available for this driver I'm somehow missing or is there the intention to support VB6 on the new driver (at this point, I'm not wan't to create based on the .h file)? Otherwise, there are the old versions available with a type library that I can get to try?

  If I can't help with that, the real problem I had with the old driver after upgrade of VISA is that I can not put the Horizontal attribute to time Record to 1usec with the driver tktds1k2k_ConfigureAcquisitionRecord function (corresponds to a setting of the scope of the 100nsec/div). All other settings seem to work, here's the log of NOR-SPY for setting 100nsec/div:

  viPrintf (USB0::0x0699:0 x 0368: C03...) ((0x040BD0F8), "HORthe % EC")
  Formatting viWrite (USB0::0x0699:0 x 0368: C03...) ((0x040BD0F8), "HOREC: .000000e-08 ', 20, 20)

  Note the value sent in HOREC order is damaged, must be 1.000000e - 07

  Here is SPY for the work of setting 250nsec/div:

  viPrintf (USB0::0x0699:0 x 0368: C03...) ((0x040BD0F8), "HORthe % EC")
  Formatting viWrite (USB0::0x0699:0 x 0368: C03...) ((0x040BD0F8), "HOREC 2.500000e - 07 ', 20, 20)

  Because it worked before upgrade VISA that I was trying to exclude imcompatability problem with former driver. Are there known bugs 4.5 VISA who will account for this? Also, I am able to put 100nsec/div with VISA sign using the SCPI command, so the question is not in the scope.

  My last config is:

  Windows XP

  NI-VISA 4.5

  NOR-IVI 3.3

  tktds1k2k_32.dll ver 2.7.1

  For now, I'll try using WriteInstrData and send SCPI directly as a workaround.

  We will publish the updated driver (2.7.2) to focus on the problem of type library. Please let us know if you still have questions.

• TPkd driver does not load

  At the start, driver TPkd does not load.  (A Windows driver?)

  Restart takes<3 min,="" startup="" takes="" 2hr45m,="" tried="" standby="" but="" it="" timed-out="" overnight="" and="" took="" nine="" hours="" to="">

  There are six other error records everything (same as & daily) "services could not start (3 files, 3 trails) in the 'hidden files and folders' - want to see?

  So, I did not have a restore date to come back because I have 'cleaned' too much.

  I don't know how to reload a Windows or a part of it even if I had a disc for this.

  Can you help me or do we not have to buy another computer?

  MBJ

  Hi JackandMiriamJenks,

  I suggest to start the computer in safe mode with network and try to download the update of the article mentioned.

  See the link below to start in safe mode:

  A description of the options to start in Windows XP Mode

  http://support.Microsoft.com/kb/315222

   

  Update for Windows XP (KB926255) security

  http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=13220

  I hope this helps.

• Standard VGA driver does not load when reinstalling Windows XP

  Reinstalled Windows XP on my computer, but he doesn't not load the driver VGA Standard - so I can't install the video driver ATI Radeon x 600 for my graphics card.

  In Device Manager, it shows (in yellow) in the other devices section, "Video controller (VGA Compatible)".  I tried to update / install video driver with the Windows XP installation CD in the disc drive, but whenever he says, can not update material.  Whenever I start, the Found / installing the new hardware box arrives, but after a search, he finds no driver to install the video card.

  Of which I did some research on the web, I need to load the Standard VGA driver before adding any other drivers (IE, ATI Radeon x 600 video driver) - but Windows XP does not say the driver VGA Standard of its installation disk.  Help!

  I have not yet tried reinstalling Windows XP again, FYI.

  Hi people,

  You could try to remove the "video controller" in the section other devices in Device Manager, then restart the computer.

  Who needs to be reinstalled card generic video driver.

  However, if you have the correct video card driver, you should be able to reinstall this driver from Device Manager.

  Right click on "Video controller" entry and go to the "updated driver software".

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Vista, how can I know when service pack 1 is fully downloaded, I have service pack 2 on the drive, but it does not load until service pack 1 is fully downloaded.

  Vista, how can I know when service pack 1 is fully downloaded, I have service pack 2 on the drive, but it does not load until service pack 1 is fully downloaded.

  I manual installation, it currently seems to be so many downloads, I might switch to automatic installation but I don't want to start the download service Pack2 because it could take forever and I have it on disk.
  Please notify
  Graham

  Hi Graham,

  Thanks for the reply and happy to know that the problem has been resolved.

  If you have problems with Windows in the future, please do not hesitate to post in the Microsoft Community Forums and we will be happy to help you.