Windows does not load on a Satellite A350 with 500 GB Seagate external HARD drive
There is a problem with this laptop, A350-043 running Vista Edition Windows Home Premium 64 bit, part number: PSAL6C - 04S 015
In other words: when it is connected to a 9NK2AL-510 SEAGATE 500 GB SATA DRIVE EXTERNAL USB (s/n: 5QG1YH1E) Windows will not load, it will up to and gel just before the green movement of the bar. If the USB cable is released and handed over in a second, Windows continues to load normally and all is well.
Otherwise, the operating system will have up to 15 minutes to load. Looking in the BIOS features, there is no option to boot from USB available, so it can not be disabled. I have updated the BIOS of Toshiba to the latest version without any change in this issue.
I tested and confirmed that the problem persists no matter what USB port is used.
The external drive is fully functional, and there is no error or problems with it loading Windows. I reported this problem to Seagate so that Toshiba in the hope that a solution can be offered on this, but has not heard back on anything either yet.
Do you mean that the laptop needs 15 minutes to load the Windows operating system, even if the external HARD disk is not connected?
It sounds weird, and I doubt that this can be related to any software problem
First of all, you should check the boot order in the BIOS the USB should be set at the last or last position.
Second, you should check if the same problem persists even after a fresh install of the OS in some cases, that the start-up procedure could be affected due to the process software and installed background.
But if the new installation of the operating system is not enough and if the issue persists then I guess a hardware problem (motherboard?) could be the reason for that and, therefore, a technician of the laptop must be contacted!
That s in my opinion
Tags: Toshiba
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