Microsoft Mobile Mouse 3000 does not

Similar Questions

• My mobile mouse 3000 does not work even with new battery, no green light on USB, when connect to the system, it says unknow device USB

  the system says: one of the USB connected to the computer with multifunctioned, and windows does not recognize it.

  Hello

  · What is you receive the exact error message?

  Follow the steps in the links below and check if this can help: Troubleshoot failures in the response to the mouse or wireless keyboard: http://support.microsoft.com/kb/838398

  Troubleshoot the failure to find new mouse connected to your USB port: http://support.microsoft.com/kb/223256

• Microsoft Mobile Mouse 3000 lock as I am scrolling

  original title: Microsoft Mobile Mouse 3000

  I have this mouse model 1359 and he became addicted to my desk at work. It doesn't seem to work well at all and was wondering if it the wrong kind of mouse for a desktop computer. It crashes as I am scrolling and I spend the time stirring my mouse to do by moving and it also seems to jump over things. It happened on multiple computers. Ive tried to move the connection to a different usb port and it doesn't seem to help. Very much a pain, please help

  Hi KrystalNicolaides,

  ·         Did you the latest changes on the computer before this problem?

  ·         You receive an error message?

  ·         What version of windows operating system is installed on the computer?

  I suggest you follow these methods.

  Method 1: Follow the steps in the article.

  http://support.Microsoft.com/kb/838398

  Method 2: Try to change the mouse settings. See the article.

  http://Windows.Microsoft.com/en-us/Windows7/change-mouse-settings

  Method 3: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.

  Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startupmode.

• My optical mouse 3000 does not work even if the red light is on in the background

  My optical mouse 3000 does not work even if the red light is on in the background

  Hi Russell,

  Thank you to contact Microsoft Community and we will be happy to help you with your concern.

  According to the description, it looks like you are facing a problem with the optical mouse 3000.

  It would be great if you could answer these questions to help you further.

  1. have you made changes on the computer before this problem?

  2. you receive an error message or error code?
  3 is confined with any specific application?

  I suggest you to see the steps in the following Microsoft article.

  
  Mouse, touchpad and keyboard under Windows problems: http://windows.microsoft.com/en-US/windows/help/mouse-touchpad-and-keyboard-problems-in-windows

  Troubleshoot the incidents of the response to the mouse or wireless keyboard: http://support.microsoft.com/kb/838398

  Troubleshoot a wireless mouse that does not correctly: http://support.microsoft.com/kb/321122

  We would be more than happy to help you if the steps above did not solve the problem.

• Microsoft Wireless Notebook Optical Mouse 3000 does not illuminate.

  I 1 Microsoft Wireless Notebook Optical Mouse 3000 mouse model, but now the mouse still works fine but the transceiver with to connect does not! When I flug in there in my computer the light say not keen to see it was connected, so the mouse can does not, can someone get this problem? Sorry for my English!

  hzonmd,
  Thank you for visiting the Microsoft Answers community forum.

  Here is an article that has several for your wireless mouse troubleshooting steps and should help you to solve this problem:

  The Microsoft wireless keyboard or mouse does not work as expected or respond intermittently
  http://support.Microsoft.com/kb/838398

  Please try these steps and let us know if you need additional assistance.
  Thank you
  Gloria
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft mobile mouse 3000 works do not correctly under Vista

  I have a mouse Microsoft 3000, which is less than 3 months old. I replaced the battery. I used the reset button. However, the mouse will not turn on gree. indicating that the mouse works. I saw this question already on the Microsoft answers site. ILO is unable to find the solution. Can you help me?

  Hi Instructor4216,

  I recommend you to try the steps in the articles below. You can exclude what you have already tried.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Troubleshoot a wireless mouse that does not correctly
  http://support.Microsoft.com/kb/321122

  If the problem persists, you get your mouse replaced.

  http://support.Microsoft.com/kb/326246/

  I hope this helps.

  Bindu S - Microsoft Support
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft wireless mobile mouse 3000 will not connect

  I had a mobile wireless 3000 microsoft mouse when I put my mouse usb pen in the computer it flashes green but then it turns green, but my connector on my mouse is, nt connect to my pointer on the computer could please tell me the convenience store ive tired to put it in different usb ports & he even doe work of the sww.

  Hello

  You need get the latest mouse drivers and make them ready to re - install (perhaps several times).

  Download - SAVE - go to where you put them - when ready Right Click on - RUN as admin.

  Tips for solving problems of USB devices - and a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

  Panel configuration-Device Manager - click in the empty box - then DISPLAY - view hidden now devices look everywhere EXCEPT the USB controllers for your device (cannot be found) and if find you it do a RIGHT CLICK and UNINSTALL all. The device is your mouse or similar. Now go to the USB and UNINSTALL ALL controllers in the category, but the category itself. APPLY/OK - REBOOT

  Try to install your mouse like new.

  Software MS - is of latest version 8.x, which just came out
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  This refresh battery USB and hopefully it will allow the unit to install. (Possibly a hub powered).

  Here is the similar procedure under XP, Vista is the same, except that we need to clear the specific device if present.
  http://support.Microsoft.com/kb/310575

  This is a utility to help you, but do 1 above.

  USBDeview is a small utility that lists all USB devices currently connected to your computer, as well as all USB devices that you previously used. Run Options and check the 1st three choices to see if one is there. Try to remove all instances and restart then plug in the mouse.
  http://www.NirSoft.NET/utils/usb_devices_view.html

  Again try to install your mouse like new.

  ===============================

  If nothing works:

  Wireless 3000 has a 3 year warranty
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=005&active_tab=systemRequirements

  Warranty
  http://www.Microsoft.com/hardware/warranties.mspx

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

• Notebook optical mouse 3000 does not totally work with Windows 7

  laptop optical mouse 3000 not totally work as it is in win 7 64 bit, but very well under win xp.

  Hi, a problem with my laptop optical mouse 3000 with windows 7 64 bit.

  the problem is that I am not able to scroll in the yahoo mail Inbox and in the Favorites of google chrome, but others such as scrolling through site Internet is fine. Makes me kind of stay away from windows 7 and stick to windows xp.
  Another thing, it was that the experience with movement/pointer speed in windows 7 64 bit was totally different. experience with the speed of movement/pointer is at the time when I uninstall the driver and use the default windows HID-compliant driver.
  all this problem never encounter in windows xp.
  I doubt it could be the driver problem.
  I tried to reinstall windows, reinstall intellipoint, reinstalling a newer version of intellipoint (7.10.344.0), but it does not help.
  What should I do now? wait for a newer driver for notebook optical Mouse-mouse 3000?
  I hope someone could fix that.
  Thank you!

  Hi chun liang,.

  Possible several steps for troubleshooting your problem, see the following article:

  http://support.Microsoft.com/kb/303091

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Microsoft Notebook Mouse 5000 does not work and disappear after about 30 seconds of devices

  I have windows 7 and when I load my notebook mouse 5000 it displays in the control panel and devices and says that it has been added successfully and you can see, but it doesn't work no and a\fter ap; PROX 30 seconds it disappears

  Hi Ian,

  Here are a few troubleshooting steps that you can try to solve this problem.

   

  Method 1: Run the corner hardware store and check.

  Consult the following link:
  

  http://Windows.Microsoft.com/en-in/Windows7/open-the-hardware-and-devices-Troubleshooter

  If the method above does not work, proceed to the next method.

  Method 2: We will completely remove the mouse and reconfigure.
  Connect a Bluetooth device that are neither require a TRANSCEIVER

  http://support.Microsoft.com/kb/952818

  If you have additional problems, please reply to this post and we will be happy to help you further.

• Microsoft LifeCam VX 3000"does not work"

  I have upgraded to windows 7 and I'm trying to re - install my LifeCam VX-3000 but wen I do, I get a message indicating the cam "does not work" and "the program will close." I installed the drivers supplied by microsoft (LifeCam 3.2) and nothing. I even tried to re - install disk but it says that it was not compatible with windows 7 (it was LifeCam 1.4). So now I have a webcam that I can't use yet is supposed to be compatible with Windows 7.

  I was using XP before and had the same problem, update drivers exactly the same problem has happened then so I had to stay with the drive, but now I can't do same. Any help to what to now please?

  Thanks for your reply... but he turns there where some .dll missing as some other programs didn't work either so I re-installed the reg files and it's ok now... Thanks anyway

  Concerning

  Romani

• Wireless Mobile mouse: 6000 does not?

  Wireless Mobile Mouse 6000 PDC, there was already a given solution to get them to work?  I have ensured that the proper drivers are downloaded, there are new batteries and so on.

  Hello

  The Wireless Mobile Mouse 6000 has a 3 year warranty.

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  The mouse comes with a support tech 90 day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

• My Microsoft Mouse 3000 does not illuminate

  Battery changed in mouse, still no operation or ignition.  OK led (green) transmitter/receiver

  Hello

  1. don't you make changes to your computer, after which the issue started?

  I suggest that you follow the steps in this article and check if the problem persists.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

• My mobile mouse 3000 stopped being recognized. by my Acer laptop with Vista. . I tried to download the program, but it stalls before finishing.

  I used the Microsoft Mobile Mouse 3000 for a long time, and all of a sudden he stopped being recognized by the computer.  I went to a download page and follow the instructions, but the process to a standstill before finishing and won't be stopped or moving forward.  Help.

  Hello

  You get the error message?

  Method 1: Let flow the fixit available in the link below and then check

  
  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2: You can follow the steps described in the article below

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Method 3: download and install the driver\software mouse in the clean boot state

  
  Clean boot the computer

  Follow step 1 in the link below,
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.

  
  Microsoft Download link
  http://www.Microsoft.com/hardware/en-us/d/wireless-mobile-mouse-3000

• Microsoft Wireless Mobile Mouse 3000 pointer doesn't move.

  My wireless mouse pointer won't move when I move the mouse. Clicking on will work to place the cursor/pointer is but the pointer does not move. Green light on the mouse turns off shortly after start. The battery is new. It happened when I unploug the mouse to move the laptopcomputer and in general he reajusts himself, but no more.

  Hello

  Thanks for posting your query in the Microsoft Community Forums.

  I understand from the description of the problem, that you have problems with Microsoft Wireless Mobile Mouse 3000.

  Help me with little information.

  -What version of windows you are using on the computer?

  I suggest you to consult the help articles and check if it helps.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  It will be useful.

  Let us know if you encounter problems under windows in the future. We will be happy to help you.

• When I plug my opitcal microsoft wireless mobile mouse 3000, it flashes once then turns off

  As the title suggests, so whenever I plug my Microsoft Wireless Notebook Optical Mouse 3000 in the port, the receiver flashes once quickly, and don't light up like its supposed to. The mouse has a new battery.  The mouse worked just a couple of days.  I got it since last Saturday.  It is used, so I don't have a warranty.  Anyone know why its doing this?  The mouse is turned on at all times if feels movement.  The battery is good and I used it this morning until it stopped working.  It would gradually stop working.  Now when I try to resynch to see if this is the problem the receiver flashes once and then no more.

  Hello

  Thanks for posting your question in the Microsoft Community.

  I see that

  Microsoft 3000 laptop wireless optical mouse does not work as expected.

  Please refer to the sub condition Microsoft articles and check if the steps to help you resolve the issue you are facing with the mouse.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshoot the incidents of the response to the mouse or wireless keyboard:

  http://support.Microsoft.com/kb/838398

  Post back with the results. If you need help with Windows in the future let us know and we will be happy to help you.