My mobile mouse 3000 stopped being recognized. by my Acer laptop with Vista. . I tried to download the program, but it stalls before finishing.
I used the Microsoft Mobile Mouse 3000 for a long time, and all of a sudden he stopped being recognized by the computer. I went to a download page and follow the instructions, but the process to a standstill before finishing and won't be stopped or moving forward. Help.
Hello
You get the error message?
Method 1: Let flow the fixit available in the link below and then check
Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems/en-us
Method 2: You can follow the steps described in the article below
Troubleshoot the incidents of the response to the mouse or wireless keyboard
http://support.Microsoft.com/kb/838398
Method 3: download and install the driver\software mouse in the clean boot state
Clean boot the computer
Follow step 1 in the link below,
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.
Microsoft Download link
http://www.Microsoft.com/hardware/en-us/d/wireless-mobile-mouse-3000
Tags: Windows
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===============================
If nothing works:
Wireless 3000 has a 3 year warranty
http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=005&active_tab=systemRequirementsWarranty
http://www.Microsoft.com/hardware/warranties.mspxI hope this helps.
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">->
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