Model presents itself as a blue square and not a notebook with a large e on my desk

Hello there, hope you can help me.

My models appear as a blue square with a white square inside rather than appear as a blank page with a big e when I see it on my desktop

Inside my HTML editor my model displays correctly with the white page with the big E

Just had my pc upgraded and reformatted.

I need to know if there is a setting somewhere that will fix this problem

Hello

1. what the extension to these files?
2 have you installed the necessary software to open these files?
3. what happens when you try to open these files?

This behavior occurs generally when you don't have installated in the application required to open the files.  In addition, this may happen by corrupt icon cache. To solve the problem, please rebuild the icon cache.
a. click the Start button, and then click computer.
b. in the toolbar, click on organize, then choose folder and Search Options.
c. click on the view tab, check to select the hidden files and folders option, and click OK.
d. then, enter the following directory:
 
%USERPROFILE%\AppData\Local
 
e. find the IconCache.db file and rename it to IconCache.db.old.
f. close the window and restart the computer.

I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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