Motorola Atrix HD MTP driver fails to install

Update my phone Motorola Atrix HD, tried to install the latest drivers from Motorola via their package install MotorolaDeviceManager_2.3.9.exe.

Software appears to install correctly, but when I connect the phone, it shows the installation of drivers in the sandbox, but will appear then the MTP driver fails.  I have tried to uninstall the driver from Device Manager, where it shows device MTP with yellow triangle, restart, then install the drivers and then connect the phone again, same results, have tried several times.

The driver in the device, shows the error 52 code Manager, which means it does not recognize the digital signature of the driver, but I know that it is a valid driver of Motorola, so what gives?

Operating system is Windows 7 Pro 64 bit.  I read many forums and nothing seems to have this problem of fixing.  Any ideas would be appreciated.

Thank you

Hi Chris,

A yellow exclamation mark next to a device in Device Manager means that Windows has identified a problem any with this device.

The yellow question mark is displayed as the full size of the device icon and appears when a device is detected but not installed.

Try the following methods and check.

Method 1:

I suggest you to run the Microsoft Fixit and check if it helps.

Hardware devices do not work or are not detected in Windows: http://support.microsoft.com/mats/hardware_device_problems/en-us

Method 2:

If the problem persists, I you suggest to uninstall the drivers and software and then try to reinstall the same and check if it helps.

Uninstall or change a program: http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

Hope that the information provided is useful.

Tags: Windows

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